TOTP device auth sometimes gives "No compatible device class allowed"

[tobias-urdin]

Describe the bug We have users with TOTP devices and when authenticating for an OAuth2 application they sometimes get: "No compatible device class allowed".

I'm out of ideas on how to troubleshoot it, we recently upgraded from 2023.10.4 -> 2023.10.7 and has had this issue on both.

To Reproduce Steps to reproduce the behavior:

I don't have a reliable way of reproducing it.

1. Entering TOTP when authenticating an application and clicking Continue

Expected behavior Expected the TOTP to be successful or give a better error message.

Screenshots

Logs

Version and Deployment (please complete the following information):

• authentik version: 2023.10.7
• Deployment: docker-compose

Additional context

[jackhric]

Just got this bug as well. Selecting "Not You?" and re-signing in seemed to fix this.

[authentik-automation[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[tobias-urdin]

/unstale

perhaps we can get some info if this is solved in a newer release?

[authentik-automation[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.