Confirmation email not sent to user

[GD-Dal]

Describe the bug I try to create a flow that allows users to sign up. That works, but they never get an email.

The event log creates System task exception like this:

`Exception

Task send_mail encountered an error: Traceback (most recent call last): File "/ak-root/venv/lib/python3.11/site-packages/celery/app/trace.py", line 477, in trace_task R = retval = fun(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^ File "/ak-root/venv/lib/python3.11/site-packages/sentry_sdk/integrations/celery.py", line 280, in _inner reraise(*exc_info) File "/ak-root/venv/lib/python3.11/site-packages/sentry_sdk/_compat.py", line 115, in reraise raise value File "/ak-root/venv/lib/python3.11/site-packages/sentry_sdk/integrations/celery.py", line 275, in _inner return f(*args, **kwargs) ^^^^^^^^^^^^^^^^^^ File "/ak-root/venv/lib/python3.11/site-packages/celery/app/trace.py", line 760, in protected_call return self.run(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/ak-root/venv/lib/python3.11/site-packages/celery/app/autoretry.py", line 60, in run ret = task.retry(exc=exc, **retry_kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/ak-root/venv/lib/python3.11/site-packages/celery/app/task.py", line 736, in retry raise_with_context(exc) File "/ak-root/venv/lib/python3.11/site-packages/celery/app/autoretry.py", line 38, in run return task._orig_run(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/authentik/stages/email/tasks.py", line 108, in send_mail raise exc File "/authentik/stages/email/tasks.py", line 74, in send_mail backend.open() File "/ak-root/venv/lib/python3.11/site-packages/django/core/mail/backends/smtp.py", line 85, in open self.connection = self.connection_class( ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/smtplib.py", line 255, in init (code, msg) = self.connect(host, port) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/smtplib.py", line 341, in connect self.sock = self._get_socket(host, port, self.timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/smtplib.py", line 312, in _get_socket return socket.create_connection((host, port), timeout, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/ak-root/venv/lib/python3.11/site-packages/sentry_sdk/integrations/socket.py", line 66, in create_connection return real_create_connection( ^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/socket.py", line 851, in create_connection raise exceptions[0] File "/usr/local/lib/python3.11/socket.py", line 836, in create_connection sock.connect(sa) builtins.ConnectionRefusedError: [Errno 111] Connection refused

`

To Reproduce Easily reproduced by creating a new user

Version and Deployment (please complete the following information):

• authentik version: 2023.10.5
• Deployment: Unraid Docker

Additional context Sending a test email using ha test_email works fine

[whitephoenix117]

Looks the same as

#8049

[authentik-automation[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[whitephoenix117]

This seems to still be broken

On Wed, Mar 6, 2024, 20:40 authentik-automation[bot] < @.***> wrote:

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[GD-Dal]

Can confirm, still not working

[rissson]

It seems that authentik does not connect to your email server and gets a "connection refused". Check your email settings: https://docs.goauthentik.io/docs/troubleshooting/emails

[GD-Dal]

ak test_email -S email-account-confirmation and ak test_email

Work perfectly fine, and I'm receiving the test emails

[authentik-automation[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.