It just doesn't work - please help I have an exam soon.

[prusrafal]

Problem description

These are my plugins add ons:

Checklist

Please replace the space inside the brackets with an x if the following items apply:

• [ x] I've restarted Anki to see if it helps
• [ x] I've verified that I use the latest version of the add-on by redownloading it from AnkiWeb
• [x ] I've verified that I use the latest version of Anki by checking at https://apps.ankiweb.net#download
• [x ] I've tried to disable other add-ons to see if there are any interactions present
• [ x] I've checked if anyone else reported this problem before by looking through the issue reports. I also checked to see if there is a section about known issues in the add-on description, documentation, or README.

[glutanimate]

Hi there,

Thanks for reaching out.

Does disabling all add-ons other than PD work?

What happens if you highlight a word, and then use Ctrl+Shift+D or perhaps Cmd+Shift+D on macOS on it?

[prusrafal]

Hi there,

Thanks for reaching out.

Does disabling all add-ons other than PD work?

What happens if you highlight a word, and then use Ctrl+Shift+D or perhaps Cmd+Shift+D on macOS on it?

Hello there! Thanks. for reaching out, I disabled all other plugins and tried configuration shortcuts and still :/. However, If you are here(I thought that you are offline for half a year) can you please fix Anki to PDF for 2.1? I paid your highest Patreon and it crashes on MacOS.

[mttr01]

Hi there,

Thanks for reaching out.

Does disabling all add-ons other than PD work?

What happens if you highlight a word, and then use Ctrl+Shift+D or perhaps Cmd+Shift+D on macOS on it?

Exact same problem here. I'm on windows. I get no feedback from the add-on at all. Edit: Nothing when double clicking or highlighting and then using hotkeys.

[SpARDSEm]

Exact same problem. I'm struggling for two days.

No reaction from :

• double-clicking
• Highlighting
• Using hotkeys.

[glutanimate]

Hey guys, appreciate the reports. Could you please paste your Anki debug info here? That should make it easier to get to the bottom of this.

Here's how you can find your debug info: Open up Anki, then either head to Anki → About if you're on macOS, or Help → About if you're on Windows/Linux. Once the "About" window comes up, please then click on "Copy Debug Info", and paste the results in a new comment here.

Thanks!

[mttr01]

Hey guys, appreciate the reports. Could you please paste your Anki debug info here? That should make it easier to get to the bottom of this.

Here's how you can find your debug info: Open up Anki, then either head to Anki → About if you're on macOS, or Help → About if you're on Windows/Linux. Once the "About" window comes up, please then click on "Copy Debug Info", and paste the results in a new comment here.

Thanks!

I am not quite sure if had to disable add-ons etc. but here it is:

Anki 2.1.41 (312fa278) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2
Platform: Windows 10
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2021-03-10 17:44:52


===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
'' ['PassFail (EN)', 0, 'None', '']
Advanced Browser ['874215009', 2021-02-21T15:38, 'None', '']
Enhance main window ['877182321', 2020-12-23T05:42, 'None', '']
More Overview Stats 21 ['738807903', 2021-02-05T18:35, 'None', '']
Pop-up Dictionary beta ['153625306', 2019-03-23T18:32, 'None', '']
True Retention by Card Maturity ['923360400', 2017-08-29T21:00, 'None', '']

===IDs of active AnkiWeb add-ons===
153625306 738807903 874215009 877182321 923360400

===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])

[SpARDSEm]

Anki 2.1.42 (8eebfe18) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2
Platform: Windows 10
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2021-03-11 17:17:07


===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
Add Cards - Web Browser ['1783260740', 2020-10-28T07:35, 'None', '']
Advanced Browser ['874215009', 2021-02-21T15:38, 'None', '']
AnkiConnect ['2055492159', 2021-03-07T06:17, 'None', '']
BetterSearch ['1052724801', 2021-02-13T15:14, 'None', '']
Browser TableEditor side-by-side horizontal split ['831846358', 2020-07-08T01:44, 'None', '']
Countdown To Events  Exams ['1143540799', 2021-03-04T20:14, 'None', mod]
Create Filtered Deck from the Browser ['861263371', 2017-08-29T20:57, 'None', '']
Custom Background Image and Gear Icon ['1210908941', 2020-12-27T21:01, 'None', mod]
External Note Editor for the Browser ['1996266159', 2020-03-31T22:59, 'None', '']
Force Choose On Add Card ['789889430', 2020-02-13T22:53, 'None', '']
Highlight Search Results in the Browser ['225180905', 2021-03-10T18:06, 'None', '']
Life Drain ['715575551', 2020-08-13T15:25, 'None', '']
Links between notes cards to open browser and previewer ['1126950429', 2020-12-23T05:51, 'None', mod]
Mini Format Pack ['295889520', 2018-07-24T19:45, 'None', '']
No Distractions Full Screen Clean review interface  TabletTouch support ['1049863218', 2020-08-14T00:59, 'v4.1.8', '']
Opening the same window multiple time ['354407385', 2020-05-16T02:59, 'None', '']
Pop-up Dictionary beta ['153625306', 2019-03-23T18:32, 'None', '']
Pop-up Wikipedia Beta ['395343016', 2020-01-09T04:58, 'None', '']
Progress Bar ['2091361802', 2019-07-04T19:49, 'None', '']
Searching PDF Reading  Note-Taking in Add Dialog ['1781298089', 2021-03-07T17:52, 'None', mod]
Speed Focus Mode auto-alert auto-reveal auto-fail ['1046608507', 2019-07-25T16:46, 'None', '']
True Retention ['613684242', 2017-11-19T21:43, 'None', '']
link Cards Notes and Preview them in extra window ['1423933177', 2020-12-13T00:47, 'None', '']

===IDs of active AnkiWeb add-ons===
1046608507 1049863218 1052724801 1126950429 1143540799 1210908941 1423933177 153625306 1781298089 1783260740 1996266159 2055492159 2091361802 225180905 295889520 354407385 395343016 613684242 715575551 789889430 831846358 861263371 874215009

===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
Advanced Review Bottom Bar ['1136455830', 2020-12-05T19:27, 'None', mod]
Anki Simulator ['817108664', 2021-02-21T16:44, 'None', '']
Auto Ease Factor ['1672712021', 2021-02-09T06:00, 'None', '']
AwesomeTTS for Anki 21 updated again ['2139632824', 2019-06-28T21:33, 'None', '']
Button Colours Good Again ['2494384865', 2020-02-10T12:01, 'None', '']
Clickable Tags v20 Anki 2120 support ['1739176371', 2020-03-13T15:25, 'None', '']
Customize Keyboard Shortcuts ['24411424', 2021-02-18T02:36, 'None', '']
Enhance main window ['877182321', 2020-12-23T05:42, 'None', '']
Leaderboard ['41708974', 2020-12-10T10:25, 'None', '']
More Decks Stats and Time Left ['1556734708', 2021-01-27T10:09, 'None', '']
More Overview Stats 21 ['738807903', 2021-02-05T18:35, 'None', '']
Percentage Heatmap ['1314463504', 2021-01-06T04:23, 'None', '']
Progress Graphs and Stats for Learned and Matured Cards ['266436365', 2020-03-29T08:26, 'None', '']
Quizlet to Anki 21 Importer with audio support ['1362209126', 2020-09-10T19:28, 'None', '']
ReMemorize Rescheduler with sibling and logging v142 ['323586997', 2020-11-20T06:27, 'None', '']
Remaining time for Anki 21 ['1508357010', 2020-12-13T15:14, '20.12.13i151', '']
Review Heatmap ['review_heatmap', 2018-10-28T23:06, 'None', '']
Set Font Size ['651521808', 2019-08-03T23:36, 'None', mod]