glpi-project
Entity Name in "Bussiness Rules for Tickets" do not match the real Entity names
Code of Conduct
- [x] I agree to follow this project's Code of Conduct
Is there an existing issue for this?
- [x] I have searched the existing issues
Version
11.0.4
Bug description
The names of the Entities where the rules were created do not brings the names of the entities (as GLPI 10 did), but instead it brings numbers. I thing the numbers are the "Rule IDs" because the numbers do not match the numbers of the Entities IDs (I checked).
Relevant log output
Page URL
https://glpi...../front/ruleticket.php
Steps To reproduce
- Create a rule 2; Open https://glpi...../front/ruleticket.php
- The column "Entity" do not show the Entity name, but a number.
Your GLPI setup information
GLPI information
GLPI: 11.0.4 ( => /var/www/glpi) Installation mode: TARBALL Current language: en_US Source Integrity: 1 files changed D: install/install.php
Server
Operating system: Linux glpi-7dcbc44b9f-v94f4 5.15.0-163-generic #173-Ubuntu SMP Tue Oct 14 17:51:00 UTC 2025 x86_64PHP: 8.3.6 fpm-fcgi
PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, intl, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlrpc, xmlwriter, xsl, zip, Zend OPcache
Setup: disable_functions="" max_execution_time="30" max_input_vars="1000" memory_limit="128M" post_max_size="8M" session.cookie_secure="0" session.cookie_httponly="1" session.cookie_samesite="Strict" session.save_handler="files" upload_max_filesize="2M"
Web server: nginx/1.24.0 ()
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:137.0) Gecko/20100101 Firefox/137.0
Database:
Server Software: mariadb.org binary distribution
Server Version: 11.0.6-MariaDB-ubu2204
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: glpi@mariadb:3306/glpi
Host info: mariadb via TCP/IP
Requirements: PHP version (8.3.6) is supported. OS and PHP are relying on 64 bits integers. Sessions configuration is OK. Allocated memory is sufficient. Following extensions are installed: dom, fileinfo, filter, libxml, simplexml, tokenizer, xmlreader, xmlwriter. mysqli extension is installed curl extension is installed gd extension is installed intl extension is installed mbstring extension is installed zlib extension is installed bcmath extension is installed The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. openssl extension is installed Database engine version (11.0.6) is supported. The log file has been created successfully. Write access to /var/www/glpi/files/_cache has been validated. Write access to /var/www/glpi/files/_cron has been validated. Write access to /var/www/glpi/files has been validated. Write access to /var/www/glpi/files/_graphs has been validated. Write access to /var/www/glpi/files/_lock has been validated. Write access to /var/www/glpi/files/_pictures has been validated. Write access to /var/www/glpi/files/_plugins has been validated. Write access to /var/www/glpi/files/_rss has been validated. Write access to /var/www/glpi/files/_sessions has been validated. Write access to /var/www/glpi/files/_tmp has been validated. Write access to /var/www/glpi/files/_uploads has been validated.
Sessions configuration is secured. exif extension is installed ldap extension is installed Following extensions are installed: bz2, Phar, zip. Zend OPcache extension is installed Following extensions are installed: ctype, iconv, sodium. Write access to /var/www/glpi/marketplace has been validated. Timezones seems loaded in database.
GLPI constants
GLPI_ROOT: "/var/www/glpi" GLPI_VERSION: "11.0.4" GLPI_SCHEMA_VERSION: "11.0.4@9065df1ff6b8ff1d77b519d1c4856507d18258b0" GLPI_FILES_VERSION: "11.0.4-1d4fbe9a" GLPI_MIN_PHP: "8.2" GLPI_MAX_PHP: "8.5" GLPI_YEAR: "2025" GLPI_I18N_DIR: "/var/www/glpi/locales" GLPI_ENVIRONMENT_TYPE: "production" GLPI_CONFIG_DIR: "/var/www/glpi/config" GLPI_VAR_DIR: "/var/www/glpi/files" GLPI_MARKETPLACE_DIR: "/var/www/glpi/marketplace" GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false GLPI_SERVERSIDE_URL_ALLOWLIST: ["~^\n (http|https|feed)://
# protocol\n (\n (?:\n
(?:xn--[a-z0-9-]++\.)+xn--[a-z0-9-]++ # a domain name using punycode\n
|\n (?:[\pL\pN\pS\pM\-\]++\.)+[\pL\pN\pM]++ # a multi-level domain name\n |\n [a-z0-9\-\]++
# a single-level domain name\n )\.?\n |
# or\n \d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}
# an IP address\n | # or\n \[\n
(?:(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){6})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:::(?:(?:(?:[0-9a-f]{1,4})):){5})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){4})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,1}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){3})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,2}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){2})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,3}(?:(?:[0-9a-f]{1,4})))?::(?:(?:[0-9a-f]{1,4})):)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,4}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,5}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,6}(?:(?:[0-9a-f]{1,4})))?::))))\n \] # an IPv6 address\n
)\n (?:/ (?:[\pL\pN\pS\pM\-._\~!$&'()+,;=:@]|%[0-9A-Fa-f]{2})* )* # a path\n
(?:\? (?:[\pL\pN\-._\~!$&'\\+,;=:@/?]|%[0-9A-Fa-f]{2}) )? # a query (optional)\n
$~ixuD"] GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d*|phar)$/i" GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org" GLPI_INSTALL_MODE: "TARBALL" GLPI_NETWORK_MAIL: "[email protected]" GLPI_NETWORK_SERVICES: "https://services.glpi-network.com" GLPI_MARKETPLACE_ENABLE: 3 GLPI_MARKETPLACE_PRERELEASES: false GLPI_MARKETPLACE_ALLOW_OVERRIDE: true GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true GLPI_USER_AGENT_EXTRA_COMMENTS: "" GLPI_DOCUMENTATION_ROOT_URL: "https://links.glpi-project.org" GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1" GLPI_LOG_LVL: "warning" GLPI_SKIP_UPDATES: false GLPI_STRICT_ENV: false GLPI_AJAX_DASHBOARD: "1" GLPI_CALDAV_IMPORT_STATE: 0 GLPI_CENTRAL_WARNINGS: "1" GLPI_SYSTEM_CRON: false GLPI_TEXT_MAXSIZE: "4000" GLPI_WEBHOOK_ALLOW_RESPONSE_SAVING: "0" GLPI_WEBHOOK_CRA_MANDATORY: false GLPI_ALTCHA_MODE: "interactive" GLPI_ALTCHA_MAX_NUMBER: 50000 GLPI_ALTCHA_EXPIRATION_INTERVAL: "PT20M" GLPI_DOC_DIR: "/var/www/glpi/files" GLPI_CACHE_DIR: "/var/www/glpi/files/_cache" GLPI_CRON_DIR: "/var/www/glpi/files/_cron" GLPI_GRAPH_DIR: "/var/www/glpi/files/_graphs" GLPI_LOCAL_I18N_DIR: "/var/www/glpi/files/_locales" GLPI_LOCK_DIR: "/var/www/glpi/files/_lock" GLPI_LOG_DIR: "/var/www/glpi/files/_log" GLPI_PICTURE_DIR: "/var/www/glpi/files/_pictures" GLPI_PLUGIN_DOC_DIR: "/var/www/glpi/files/_plugins" GLPI_RSS_DIR: "/var/www/glpi/files/_rss" GLPI_SESSION_DIR: "/var/www/glpi/files/_sessions" GLPI_TMP_DIR: "/var/www/glpi/files/_tmp" GLPI_UPLOAD_DIR: "/var/www/glpi/files/_uploads" GLPI_INVENTORY_DIR: "/var/www/glpi/files/_inventories" GLPI_THEMES_DIR: "/var/www/glpi/files/_themes" GLPI_PLUGINS_DIRECTORIES: ["/var/www/glpi/marketplace","/var/www/glpi/plugins"] GLPI_NETWORK_API_URL: "https://services.glpi-network.com/api" GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/" GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
LDAP Directories
Server: 'ad.senado.gov.br', Port: '389', BaseDN: 'DC=senado,DC=gov,DC=br', Connection filter: none, RootDN: 'aplic-secs-plone', Use TLS: none
SQL Replicas
Not active
Notifications
Way of sending emails: SMTP(smtp://smtp-appl:25)
Plugins list
fields Name: Campos adicionais Version: 1.23.1 State: Enabled
Install Method: Marketplace behaviors Name: Comportamentos Version: 3.0.1 State: Enabled
Install Method: Marketplace escalade Name: Escalonamento Version: 2.10.0 State: Not Installed
Install Method: Marketplace gantt Name: gantt Version: 1.2.0 State: Enabled
Install Method: Marketplace datainjection Name: Importação de dados Version: 2.15.2 State: Enabled
Install Method: Marketplace mreporting Name: Mais Relatórios Version: 1.9.1 State: Enabled
Install Method: Marketplace treeview Name: Tree view Version: 1.20.0 State: Enabled
Install Method: Marketplace
Anything else?
No response
