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v11.0.4: Adding "Profile: Utilisateur" to notification exclusions has the opposite effect
Code of Conduct
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Is there an existing issue for this?
- [x] I have searched the existing issues
Version
11.0.4
Bug description
When adding "Profile: Utilisateur" to the Exclusions field in a notification rule, GLPI does not exclude this profile. Instead, it unexpectedly adds the profile as a recipient of the notification. This results in users receiving notifications they should be excluded from.
Expected Behavior
Users with the "Utilisateur" profile should be excluded from the notification.
Actual Behavior
Users with the Utilisateur profile receive the notification as if they were explicitly added as recipients. In our case, this caused every employee who had ever logged into GLPI (except IT staff with higher profiles such as Technician) to receive the ticket notification.
Screenshot
Relevant log output
Page URL
No response
Steps To reproduce
- Navigate to:
Setup > Notifications > [any notification] > Recipients - Add a standard recipient (e.g., Requester).
- In the Exclusions field, add:
Profile: Utilisateur - Save the notification configuration.
- Trigger the conditions for the notification.
Your GLPI setup information
No response
Anything else?
We have the OAuth IMAP and samlsso plugins enabled.