The input is not a valid email address. Use the basic format local-part@hostname

[jcervantes-sipecom]

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Is there an existing issue for this?

• [x] I have searched the existing issues

Version

10.0.17

Bug description

I'm getting the error: Uncaught Exception Laminas\Mail\Exception\InvalidArgumentException: The input is not a valid email address. Use the basic format local-part@hostname when the Collector Receiver try to read the mail in the mailbox.

I review the followings tickets: https://github.com/glpi-project/glpi/issues/13427, https://github.com/glpi-project/glpi/issues/12818, https://github.com/glpi-project/glpi/issues/10312, https://github.com/glpi-project/glpi/pull/9672, https://github.com/glpi-project/glpi/pull/8531, and I found out that when there is an email in TO or CC that isn't in correctly format, the collector failed to add the follow-up, but it shouldn't happen the collector should bypass the incorrect email and just add the valid ones.

I have this case:

And the error logs in the next section

Relevant log output

glpiphplog.CRITICAL:   *** Uncaught Exception Laminas\Mail\Exception\InvalidArgumentException: The input is not a valid email address. Use the basic format local-part@hostname in /glpi/vendor/laminas/laminas-mail/src/Address.php at line 79
  Backtrace :
  vendor/laminas/laminas-mail/src/Address.php:50     Laminas\Mail\Address->__construct()
  ...inas-mail/src/Header/AbstractAddressList.php:92 Laminas\Mail\Address::fromString()
  :                                                  Laminas\Mail\Header\AbstractAddressList::Laminas\Mail\Header\{closure}()
  ...inas-mail/src/Header/AbstractAddressList.php:70 array_map()
  vendor/laminas/laminas-mail/src/Headers.php:556    Laminas\Mail\Header\AbstractAddressList::fromString()
  vendor/laminas/laminas-mail/src/Headers.php:282    Laminas\Mail\Headers->loadHeader()
  vendor/laminas/laminas-mail/src/Headers.php:102    Laminas\Mail\Headers->addHeaderLine()
  vendor/laminas/laminas-mime/src/Decode.php:162     Laminas\Mail\Headers::fromString()
  ...r/laminas/laminas-mail/src/Storage/Part.php:106 Laminas\Mime\Decode::splitMessage()
  ...laminas/laminas-mail/src/Storage/Message.php:47 Laminas\Mail\Storage\Part->__construct()
  ...r/laminas/laminas-mail/src/Storage/Imap.php:121 Laminas\Mail\Storage\Message->__construct()
  ...aminas-mail/src/Storage/AbstractStorage.php:270 Laminas\Mail\Storage\Imap->getMessage()
  src/MailCollector.php:780                          Laminas\Mail\Storage\AbstractStorage->current()
  src/MailCollector.php:1929                         MailCollector->collect()
  src/CronTask.php:1027                              MailCollector::cronMailgate()
  front/cron.php:87                                  CronTask::launch()

Page URL

No response

Steps To reproduce

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Your GLPI setup information

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Anything else?

No response

[cedric-anne]

I confirm the issue.

A patch similar to #12232 should be done to prevent this.

[martinaluna]

Hi @cedric-anne, so this issue was resolved in the version 11.0.0? or which is the correct patch to apply? Thanks!

[trasher]

This issue is still open, it's probably not fixed yet.

[cedric-anne]

Hi @cedric-anne, so this issue was resolved in the version 11.0.0? or which is the correct patch to apply? Thanks!

We did not found yet the time to fix it.

If you get this kind of invalid e-mail in your mailbox, you could try to find what application was used to sent it and report the issue to the application maintainer.