glpi-project
Error on glpi_consumable screen
Code of Conduct
- [X] I agree to follow this project's Code of Conduct
Is there an existing issue for this?
- [X] I have searched the existing issues
Version
10.0.14
Bug description
Timeout on glpi_consumable items when I use these fields on personal view(NUMBER OF USED CONSUMABLES and NUMBER OF USED CONSUMABLES:
Relevant log output
Don't have any logs
Page URL
https://glpi-14.sdbrasil.ninja/front/consumableitem.php
Steps To reproduce
Use NUMBER OF USED CONSUMABLES and NUMBER OF USED CONSUMABLES, this error just occurs if you have many consumables.
Your GLPI setup information
Information about system installation & configuration
GLPI 10.0.14 ( => /usr/share/glpi) Installation mode: RPM Current language:en_US
Server
Operating system: Linux 952d72f724be 4.18.0-477.21.1.el8_8.x86_64 #1 SMP Tue Aug 8 21:30:09 UTC 2023 x86_64 PHP 8.2.13 fpm-fcgi (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, random, selinux, session, snmp, soap, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="120" memory_limit="128M" post_max_size="20M" safe_mode="" session.save_handler="files" upload_max_filesize="20M" disable_functions="" Software: Apache () Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36 Edg/123.0.0.0 Server Software: Percona Server (GPL), Release 27, Revision 2f8eeab2 Server Version: 8.0.35-27 Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION Parameters: glpi@glpi_db_new/glpi Host info: glpi_db_new via TCP/IPPHP version (8.2.13) is supported. Sessions configuration is OK. Allocated memory is sufficient. mysqli extension is installed. Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter. curl extension is installed. gd extension is installed. intl extension is installed. zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (8.0.35) is supported. No files from previous GLPI version detected. The log file has been created successfully. Write access to /var/lib/glpi/files/_cache has been validated. Write access to /var/lib/glpi/files/_cron has been validated. Write access to /var/lib/glpi/files/data-documents has been validated. Write access to /var/lib/glpi/files/_dumps has been validated. Write access to /var/lib/glpi/files/_graphs has been validated. Write access to /var/lib/glpi/files/_lock has been validated. Write access to /var/lib/glpi/files/_pictures has been validated. Write access to /var/lib/glpi/files/_plugins has been validated. Write access to /var/lib/glpi/files/_rss has been validated. Write access to /var/lib/glpi/files/_sessions has been validated. Write access to /var/lib/glpi/files/_tmp has been validated. Write access to /var/lib/glpi/files/_uploads has been validated. For security reasons, SELinux mode should be Enforcing.
Web server root directory configuration seems safe. Sessions configuration is secured. OS and PHP are relying on 64 bits integers. exif extension is installed. ldap extension is installed. openssl extension is installed. Following extensions are installed: bz2, Phar, zip. Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium. The directory could not be created in /usr/share/glpi/marketplace. Access to timezone database (mysql) is not allowed.
GLPI constants
GLPI_ROOT: "/usr/share/glpi" GLPI_CONFIG_DIR: "/etc/glpi" GLPI_MARKETPLACE_ALLOW_OVERRIDE: false GLPI_VAR_DIR: "/var/lib/glpi/files" GLPI_DOC_DIR: "/var/lib/glpi/files/data-documents" GLPI_CRON_DIR: "/var/lib/glpi/files/_cron" GLPI_DUMP_DIR: "/var/lib/glpi/files/_dumps" GLPI_GRAPH_DIR: "/var/lib/glpi/files/_graphs" GLPI_LOCK_DIR: "/var/lib/glpi/files/_lock" GLPI_PICTURE_DIR: "/var/lib/glpi/files/_pictures" GLPI_PLUGIN_DOC_DIR: "/var/lib/glpi/files/_plugins" GLPI_RSS_DIR: "/var/lib/glpi/files/_rss" GLPI_SESSION_DIR: "/var/lib/glpi/files/_sessions" GLPI_TMP_DIR: "/var/lib/glpi/files/_tmp" GLPI_UPLOAD_DIR: "/var/lib/glpi/files/_uploads" GLPI_CACHE_DIR: "/var/lib/glpi/files/_cache" GLPI_LOG_DIR: "/var/log/glpi" GLPI_SYSTEM_CRON: true GLPI_INSTALL_MODE: "RPM" GLPI_MARKETPLACE_DIR: "/usr/share/glpi/marketplace" GLPI_USE_CSRF_CHECK: "1" GLPI_CSRF_EXPIRES: "7200" GLPI_CSRF_MAX_TOKENS: "100" GLPI_USE_IDOR_CHECK: "1" GLPI_IDOR_EXPIRES: "7200" GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\/\/[^@:]+(\/.*)?$/"] GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org" GLPI_NETWORK_MAIL: "[email protected]" GLPI_NETWORK_SERVICES: "https://services.glpi-network.com" GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true GLPI_USER_AGENT_EXTRA_COMMENTS: "" GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1" GLPI_AJAX_DASHBOARD: "1" GLPI_CALDAV_IMPORT_STATE: 0 GLPI_DEMO_MODE: "0" GLPI_CENTRAL_WARNINGS: "1" GLPI_TEXT_MAXSIZE: "4000" GLPI_LOCAL_I18N_DIR: "/var/lib/glpi/files/_locales" GLPI_INVENTORY_DIR: "/var/lib/glpi/files/_inventories" GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/" GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/" GLPI_I18N_DIR: "/usr/share/glpi/locales" GLPI_VERSION: "10.0.14" GLPI_SCHEMA_VERSION: "10.0.14" GLPI_MARKETPLACE_PRERELEASES: false GLPI_MIN_PHP: "7.4.0" GLPI_MAX_PHP: "8.4.0" GLPI_YEAR: "2024"
Libraries
htmlawed/htmlawed version 1.2.14 in (/usr/share/glpi/vendor/htmlawed/htmlawed) phpmailer/phpmailer version 6.8.0 in (/usr/share/glpi/vendor/phpmailer/phpmailer/src) simplepie/simplepie version 1.5.8 in (/usr/share/glpi/vendor/simplepie/simplepie/library) tecnickcom/tcpdf version 6.4.4 in (/usr/share/glpi/plugins/pdf/vendor/tecnickcom/tcpdf) michelf/php-markdown in (/usr/share/glpi/vendor/michelf/php-markdown/Michelf) true/punycode in (/usr/share/glpi/vendor/true/punycode/src) iamcal/lib_autolink in (/usr/share/glpi/vendor/iamcal/lib_autolink) sabre/dav in (/usr/share/glpi/vendor/sabre/dav/lib/DAV) sabre/http in (/usr/share/glpi/vendor/sabre/http/lib) sabre/uri in (/usr/share/glpi/vendor/sabre/uri/lib) sabre/vobject in (/usr/share/glpi/vendor/sabre/vobject/lib) laminas/laminas-i18n in (/usr/share/glpi/vendor/laminas/laminas-i18n/src) laminas/laminas-servicemanager in (/usr/share/glpi/vendor/laminas/laminas-servicemanager/src) monolog/monolog in (/usr/share/glpi/vendor/monolog/monolog/src/Monolog) sebastian/diff in (/usr/share/glpi/vendor/sebastian/diff/src) donatj/phpuseragentparser in (/usr/share/glpi/vendor/donatj/phpuseragentparser/src/UserAgent) elvanto/litemoji in (/usr/share/glpi/vendor/elvanto/litemoji/src) symfony/console in (/usr/share/glpi/vendor/symfony/console) scssphp/scssphp in (/usr/share/glpi/vendor/scssphp/scssphp/src) laminas/laminas-mail in (/usr/share/glpi/vendor/laminas/laminas-mail/src/Protocol) laminas/laminas-mime in (/usr/share/glpi/vendor/laminas/laminas-mime/src) rlanvin/php-rrule in (/usr/share/glpi/vendor/rlanvin/php-rrule/src) ramsey/uuid in (/usr/share/glpi/vendor/ramsey/uuid/src) psr/log in (/usr/share/glpi/vendor/psr/log/Psr/Log) psr/simple-cache in (/usr/share/glpi/vendor/psr/simple-cache/src) psr/cache in (/usr/share/glpi/vendor/psr/cache/src) league/csv in (/usr/share/glpi/vendor/league/csv/src) mexitek/phpcolors in (/usr/share/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors) guzzlehttp/guzzle in (/usr/share/glpi/vendor/guzzlehttp/guzzle/src) guzzlehttp/psr7 in (/usr/share/glpi/vendor/guzzlehttp/psr7/src) glpi-project/inventory_format in (/usr/share/glpi/vendor/glpi-project/inventory_format/lib/php) wapmorgan/unified-archive in (/usr/share/glpi/vendor/wapmorgan/unified-archive/src) paragonie/sodium_compat in (/usr/share/glpi/vendor/paragonie/sodium_compat/src) symfony/cache in (/usr/share/glpi/vendor/symfony/cache) html2text/html2text in (/usr/share/glpi/vendor/html2text/html2text/src) symfony/css-selector in (/usr/share/glpi/vendor/symfony/css-selector) symfony/dom-crawler in (/usr/share/glpi/vendor/symfony/dom-crawler) twig/twig in (/usr/share/glpi/vendor/twig/twig/src) twig/string-extra in (/usr/share/glpi/vendor/twig/string-extra) symfony/polyfill-ctype not found symfony/polyfill-iconv not found symfony/polyfill-mbstring not found symfony/polyfill-php80 not found symfony/polyfill-php81 not found symfony/polyfill-php82 in (/usr/share/glpi/vendor/symfony/polyfill-php82) league/oauth2-client in (/usr/share/glpi/vendor/league/oauth2-client/src/Provider) league/oauth2-google in (/usr/share/glpi/vendor/league/oauth2-google/src/Provider) thenetworg/oauth2-azure in (/usr/share/glpi/vendor/thenetworg/oauth2-azure/src/Provider) phpCas version 1.6.1 in (/usr/share/pear)
LDAP directories
Server: none, Port: '389', BaseDN: none, Connection filter: '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN: none, Use TLS: none
SQL replicas
Not active
Notifications
Way of sending emails: SMTP+TLS ([email protected]@smtp.office365.com)
Plugins list
news Name: Alertas Version: 1.12.1 State: Enabled
Install Method: Manual fields Name: Campos adicionais Version: 1.20.6 State: Enabled
Install Method: Manual behaviors Name: Comportamentos Version: 2.7.2 State: Enabled
Install Method: Manual datainjection Name: Data injection Version: 2.13.2 State: Enabled
Install Method: Manual escalade Name: Escalonamento Version: 2.9.1 State: Enabled
Install Method: Manual formcreator Name: Form Creator Version: 2.13.8.1 State: Enabled
Install Method: Manual genericobject Name: Gerenciamento de objetos Version: 2.14.3 State: Enabled
Install Method: Manual glpiinventory Name: GLPI Inventory Version: 1.2.1 State: Enabled
Install Method: Manual pdf Name: Imprimir em PDF Version: 3.0.0 State: Enabled
Install Method: Manual metabase Name: Metabase Version: 1.3.3 State: Enabled
Install Method: Manual oauthimap Name: Oauth IMAP Version: 1.4.3 State: Enabled
Install Method: Manual phpsaml Name: PHP SAML Version: 1.3.0 State: Enabled
Install Method: Manual sdbsubtask Name: Plugin SDB SubTask Version: 1.2.1 State: Enabled
Install Method: Manual sdbacaoporemail Name: Servicedesk Brasil - Ação por Version: 2.0.9 State: Enabled
Install Method: Manual
Anything else?
No response
How many consumables do you have in your DB?
SELECT COUNT(*) FROM glpi_consumables;
What is your current list limit (Number of search results displayed on a single page)?
How many consumables are you trying to display in GLPI at once (how many search results are you showing per page)? You indicate that the issue appears when there are a lot of consumables. In order to test this, I would need to know the total number of consumables (which you provided) and how many are trying to be shown at once so that I can try to recreate the circumstances and see if the performance can be improved any substantial amount.
Hi @cconard96. I've trying show just 10 lines, which I think is not very much, If I show just one I have the same issue.
@SilvaFernando can you try this -> https://github.com/glpi-project/glpi/pull/16997
I don't know if you're in the same situation (in principle, yes, given the columns displayed in the consumables list), but can you test this Pull REquest?
Has anyone else encountered this error when trying to search in Consumables?
Twig Error (Twig\Error\RuntimeError): "An exception has been thrown during the rendering of a template ("CommonDBTM::isMassiveActionAllowed(): Argument #1 ($items_id) must be of type int, null given")." in template "/var/www/html/glpi/templates/components/search/table.html.twig" at line 121
Additionally, when I load the Consumable Request plugin, it returns this error:
PHP User Warning (512): Duplicate keys found in search options for item type ConsumableItem: 1, 2 in /var/www/html/glpi/src/Search.php at line 8335
Has anyone else encountered this error when trying to search in Consumables?
Twig Error (Twig\Error\RuntimeError): "An exception has been thrown during the rendering of a template ("CommonDBTM::isMassiveActionAllowed(): Argument #1 ($items_id) must be of type int, null given")." in template "/var/www/html/glpi/templates/components/search/table.html.twig" at line 121
Additionally, when I load the Consumable Request plugin, it returns this error:
PHP User Warning (512): Duplicate keys found in search options for item type ConsumableItem: 1, 2 in /var/www/html/glpi/src/Search.php at line 8335
The solution is to copy the old Search.php to the new path. This will help those who are facing this issue
There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.
You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.
![github-actions[bot] avatar](https://avatars.githubusercontent.com/in/15368?v=4 "Published by a pub.dev verified publisher"){kind=small}
There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.
If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.
You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.