GLPI does not want to import groups from LDAP that start with a # in the name.

[wadaki]

Code of Conduct

• [X] I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• [X] I have searched the existing issues

Version

9.x

Bug description

I set up LDAP and the CRON will import User accounts without any issues. Also some groups are available.

But the most of our group names starts with # GLPI will not import these groups correct.

Relevant log output

During import groups, there is no error.log are written.

Page URL

/front/ldap.group.import.php?next=servers

Steps To reproduce

1. Open as Administrator the groups from LDAP　http://helpdesk.xxx.com/front/ldap.group.import.php
2. Select groups and click action button to import groups
3. No error, selected group/s are imported, but no name is visible and no DN is included

Your GLPI setup information

[code]   GLPI 9.5.7 ( => /var/www/html) Installation mode: TARBALL Current language:de_DE

Operating system: Linux tkysv0063 5.10.0-16-amd64 #1 SMP Debian 5.10.127-1 (2022-06-30) x86_64 PHP 7.4.30 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, ldap, libxml, mbstring, memcache, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, pspell, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" Software: Apache/2.4.54 (Debian) (Apache/2.4.54 (Debian) Server at helpdesk.xxx.com Port 80) Mozilla/5.0 (X11; Linux x86_64; rv:101.0) Gecko/20100101 Firefox/101.0 Server Software: Debian 11 Server Version: 10.5.15-MariaDB-0+deb11u1 Server SQL Mode: Parameters: glpi@localhost/glpi Host info: Localhost via UNIX socket PHP version is at least 7.2.0 - Perfect! Sessions support is available - Perfect! Allocated memory > 64 Mio - Perfect! mysqli extension is installed ctype extension is installed fileinfo extension is installed json extension is installed mbstring extension is installed iconv extension is installed zlib extension is installed curl extension is installed gd extension is installed simplexml extension is installed intl extension is installed ldap extension is installed apcu extension is installed Zend OPcache extension is installed xmlrpc extension is installed exif extension is installed zip extension is installed bz2 extension is installed sodium extension is installed Database version seems correct (10.5.15) - Perfect! Timezones seems loaded in database The log file has been created successfully. Write access to /var/www/html/files/_cache has been validated. Write access to /var/www/html/config has been validated. Write access to /var/www/html/files/_cron has been validated. Write access to /var/www/html/files has been validated. Write access to /var/www/html/files/_dumps has been validated. Write access to /var/www/html/files/_graphs has been validated. Write access to /var/www/html/files/_lock has been validated. Write access to /var/www/html/files/_pictures has been validated. Write access to /var/www/html/files/_plugins has been validated. Write access to /var/www/html/files/_rss has been validated. Write access to /var/www/html/files/_sessions has been validated. Write access to /var/www/html/files/_tmp has been validated. Write access to /var/www/html/files/_uploads has been validated. Write access to /var/www/html/marketplace has been validated. Web access to files directory is protected

GLPI_ROOT: /var/www/html GLPI_CONFIG_DIR: /var/www/html/config GLPI_VAR_DIR: /var/www/html/files GLPI_MARKETPLACE_DIR: /var/www/html/marketplace GLPI_USE_CSRF_CHECK: 1 GLPI_CSRF_EXPIRES: 7200 GLPI_CSRF_MAX_TOKENS: 100 GLPI_USE_IDOR_CHECK: 1 GLPI_IDOR_EXPIRES: 7200 GLPI_ALLOW_IFRAME_IN_RICH_TEXT: GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org GLPI_INSTALL_MODE: TARBALL GLPI_NETWORK_MAIL: [email protected] GLPI_NETWORK_SERVICES: https://services.glpi-network.com GLPI_MARKETPLACE_PRERELEASES: GLPI_MARKETPLACE_ALLOW_OVERRIDE: 1 GLPI_MARKETPLACE_MANUAL_DOWNLOADS: 1 GLPI_USER_AGENT_EXTRA_COMMENTS: GLPI_AJAX_DASHBOARD: 1 GLPI_CALDAV_IMPORT_STATE: 0 GLPI_DEMO_MODE: 0 GLPI_FORCE_EMPTY_SQL_MODE: 1 GLPI_DOC_DIR: /var/www/html/files GLPI_CACHE_DIR: /var/www/html/files/_cache GLPI_CRON_DIR: /var/www/html/files/_cron GLPI_DUMP_DIR: /var/www/html/files/_dumps GLPI_GRAPH_DIR: /var/www/html/files/_graphs GLPI_LOCAL_I18N_DIR: /var/www/html/files/_locales GLPI_LOCK_DIR: /var/www/html/files/_lock GLPI_LOG_DIR: /var/www/html/files/_log GLPI_PICTURE_DIR: /var/www/html/files/_pictures GLPI_PLUGIN_DOC_DIR: /var/www/html/files/_plugins GLPI_RSS_DIR: /var/www/html/files/_rss GLPI_SESSION_DIR: /var/www/html/files/_sessions GLPI_TMP_DIR: /var/www/html/files/_tmp GLPI_UPLOAD_DIR: /var/www/html/files/_uploads GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/ GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/ GLPI_I18N_DIR: /var/www/html/locales GLPI_VERSION: 9.5.7 GLPI_SCHEMA_VERSION: 9.5.7 GLPI_MIN_PHP: 7.2.0 GLPI_YEAR: 2022

htmlawed/htmlawed version 1.2.5 in (/var/www/html/vendor/htmlawed/htmlawed) phpmailer/phpmailer version 6.1.6 in (/var/www/html/vendor/phpmailer/phpmailer/src) simplepie/simplepie version 1.5.6 in (/var/www/html/vendor/simplepie/simplepie/library) tecnickcom/tcpdf version 6.3.5 in (/var/www/html/vendor/tecnickcom/tcpdf) michelf/php-markdown in (/var/www/html/vendor/michelf/php-markdown/Michelf) true/punycode in (/var/www/html/vendor/true/punycode/src) iamcal/lib_autolink in (/var/www/html/vendor/iamcal/lib_autolink) sabre/dav in (/var/www/html/vendor/sabre/dav/lib/DAV) sabre/http in (/var/www/html/vendor/sabre/http/lib) sabre/uri in (/var/www/html/vendor/sabre/uri/lib) sabre/vobject in (/var/www/html/vendor/sabre/vobject/lib) laminas/laminas-cache in (/var/www/html/vendor/laminas/laminas-cache/src) laminas/laminas-i18n in (/var/www/html/vendor/laminas/laminas-i18n/src) laminas/laminas-serializer in (/var/www/html/vendor/laminas/laminas-serializer/src) monolog/monolog in (/var/www/html/vendor/monolog/monolog/src/Monolog) sebastian/diff in (/var/www/html/vendor/sebastian/diff/src) elvanto/litemoji in (/var/www/html/vendor/elvanto/litemoji/src) symfony/console in (/var/www/html/vendor/symfony/console) scssphp/scssphp in (/var/www/html/vendor/scssphp/scssphp/src) laminas/laminas-mail in (/var/www/html/vendor/laminas/laminas-mail/src/Protocol) laminas/laminas-mime in (/var/www/html/vendor/laminas/laminas-mime/src) rlanvin/php-rrule in (/var/www/html/vendor/rlanvin/php-rrule/src) blueimp/jquery-file-upload in (/var/www/html/vendor/blueimp/jquery-file-upload/server/php) ramsey/uuid in (/var/www/html/vendor/ramsey/uuid/src) psr/log in (/var/www/html/vendor/psr/log/Psr/Log) psr/simple-cache in (/var/www/html/vendor/psr/simple-cache/src) mexitek/phpcolors in (/var/www/html/vendor/mexitek/phpcolors/src/Mexitek/PHPColors) guzzlehttp/guzzle in (/var/www/html/vendor/guzzlehttp/guzzle/src) guzzlehttp/psr7 in (/var/www/html/vendor/guzzlehttp/psr7/src) wapmorgan/unified-archive in (/var/www/html/vendor/wapmorgan/unified-archive/src) paragonie/sodium_compat in (/var/www/html/vendor/paragonie/sodium_compat/src) phpCas version 1.3.8 in (/usr/share/php/CAS/source)

Server: '172.17.202.100', Port: '389', BaseDN: 'dc=xxx,dc=com,dc=local', Connection filter: '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN: 'cn=S0115,ou=User,ou=Users,ou=XXX,dc=xxx,dc=com,dc=local', Use TLS: none

Not active

Way of sending emails: SMTP+TLS ([email protected]@smtp.office365.com)

Name: '[email protected]' Active: Yes Server: '{outlook.office365.com:993/imap/ssl}INBOX' Login: '[email protected]' Password: Yes

news Name: Alarme Version: 1.9.1 State: Not installed order Name: Bestellverwaltung Version: 2.7.6 State: Enabled datainjection Name: Data injection Version: 2.10.2 State: Enabled domains Name: Domains Version: 2.2.1 State: Enabled formcreator Name: Form Creator Version: 2.12.5 State: To update fusioninventory Name: FusionInventory Version: 9.5+4.1 State: Enabled addressing Name: IP Adressierung Version: 2.9.1 State: Enabled ldapcomputers Name: LDAP computers Version: 0.4.1 State: Installed / not activated mreporting Name: More Reporting Version: 1.7.4 State: Enabled genericobject Name: Objects management Version: 2.11.1 State: Enabled tag Name: Tag Management Version: 2.8.3 State: Not installed [/code]

Anything else?

Screenshot after import groups.

[wadaki]

How can I fix the import of LDAP groups? I think this issue is on GLPI 10 present.

[wadaki]

Nobody here?

[chris-974]

I have the same problem with GLPI V10.0.2 I don't use any cron but i do it manually.

[github-actions[bot]]

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

[wadaki]

Please re-open this issue. And let me know, how I can help with log files or similar.

It's not solved in 9.5.x and also 10.x

[wadaki]

Can we do some tests and fix the bug please

[cedric-anne]

Hi,

From what I know, issues relating to LDAP functionality are rarely addressed by community maintainers. Those that I know work in an environment where there is no LDAP and do not have LDAP administration skills, which complicates the work of analyzing/testing/fixing these kinds of problems. If you want a quick answer on this, you should consider asking for professional support.

Regards

[cconard96]

Please test with 10.0.7.

Under Active Directory, I added a group named "#hash" and added a user to it. In GLPI, this group showed up and was able to be imported properly.

I think there were a few patches made regarding LDAP and special characters since this issue was reported and this was likely already fixed by one of them.

[trasher]

No feedback from a while, closing.