Request to enhance automatic inventory of monitors

[g-bougard]

Code of Conduct

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Is there an existing issue for this?

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Version

10.0.0

Bug description

Sometime automatic inventory of monitors turns people in trouble. This happens when monitors manufacturers have no respect to established standards and the agent fails to report the expected monitor serial after reading a poorly designed monitor EDID bloc. For such kind of manufacturer, we started to develop the reporting of an ALTSERIAL entry in the inventory. Actually FusionInventory agent and GLPI agent supports this reporting. We can easily modify the agent to exchange SERIAL and ALTSERIAL inventory entries but, as we can't trust manufacturers, this is actually done for only few manufacturers and even only on some models. A nice feature for GLPI 10 would be to also show the ALTSERIAL entry when it is available in an inventory. But it would also be nice to have the availability for GLPI admin users to decide the ALTSERIAL for a given model of a given manufacturer if the right serial to use when linking a monitor to a computer. If such a feature is developed in GLPI, the agent wouldn't have to be updated to switch SERIAL and ALTSERIAL.

Feature request summary:

1. Show "altserial" of monitor when available as "Other serial" or "Alternate serial"
2. Add an option on monitor model to:
   1. select "serial" or "altserial" as serial to link monitor to computer,
   2. automatically exchange "serial" and "altserial" when displaying so the expected serial is also shown

Relevant log output

No response

Page URL

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Steps To reproduce

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Your GLPI setup information

No response

Anything else?

No response

[github-actions[bot]]

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

[g-bougard]

Please bot, keep this issue/feature request opened ;-)

[github-actions[bot]]

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

[g-bougard]

Hi, I'm still hoping the GLPI team could be interested by such a feature.

[github-actions[bot]]

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue. If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

[FloJ12]

I would love this feature to be implemented

[kofe88]

A very necessary function. We have a lot of monitors that have a problem with serial numbers.