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website down

Open dleopold opened this issue 1 year ago • 21 comments

The documentation website is not currently working.

dleopold avatar May 05 '23 19:05 dleopold

Yeah, we get a Potential Security Issue message when trying to access https://glin.github.io/reactable

vivigirardin avatar May 06 '23 02:05 vivigirardin

It works fine on my end. Maybe GitHub Pages is or was having issues? If it's still not working and you need the doc site, it's also published to Netlify: https://v0-4-4-9000-67e3a6e--reactable-docs.netlify.app/ (latest dev version)

Or for released versions, links to those docs are in the NEWS file.

glin avatar May 06 '23 02:05 glin

Thanks for the links! But just so you know, I still can't open it on GitHub Pages. I tried to open other GitHub sites without issues. I see that the page has been rebuilt recently, maybe some of these changes are affecting the webpage?

vivigirardin avatar May 06 '23 03:05 vivigirardin

Hi! I still can't access any of the "example" pages either (they have been down for at least a week). Would be great if anyone could look into it. Thanks!

fabianakoller avatar May 16 '23 08:05 fabianakoller

@vivigirardin @fabianakoller I've tested the website on different devices, browsers, and networks, but still can't reproduce this. Can you try a hard refresh in your browser (Ctrl+Shift+R usually, but I think it's different on macOS), or try clearing the browser cache? Or try to access the website from a different device like your phone?

A screenshot of the broken pages would also be helpful, especially with the browser DevTools pane open with the console showing.

glin avatar May 19 '23 19:05 glin

For me, using the same laptop, the page works at home, but not when at work. No idea why. I am not at work now, but I can investigate further next week if it helps.

dleopold avatar May 19 '23 20:05 dleopold

Thanks, that helps narrow it down at least. In that case, it might be a 3rd-party script getting blocked or something similar, so I'm definitely curious what you see in the browser DevTools console when the page fails to load.

glin avatar May 19 '23 20:05 glin

Hi Greg,

Sorry for the late reply, I was out of office for a couple of days. I have a similar issue, I tried multiple browsers and devices (work and private) at my workplace and couldn't reach the page. In my home network I can reach the page on my private computer but not on my work laptop. I get the following error message:

@.***

Hope this helps.

Many thanks and kind regards, Fabiana

From: Greg Lin @.> Sent: Freitag, 19. Mai 2023 22:38 To: glin/reactable @.> Cc: Koller Fabiana (VBZ) @.>; Mention @.> Subject: [Extern] Re: [glin/reactable] website down (Issue #323)

Thanks, that helps narrow it down at least. In that case, it might be a 3rd-party script getting blocked or something similar, so I'm definitely curious what you see in the browser DevTools console when the page fails to load.

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fabianakoller avatar May 24 '23 06:05 fabianakoller

I tried again and it is working now. I haven't done anything differently (same laptop, still at work, same browser)...

vivigirardin avatar May 24 '23 07:05 vivigirardin

Still not working for me when on my office wifi. Here is a screen shot with chrome developer tools network panel open:

image

dleopold avatar May 24 '23 15:05 dleopold

Yea it this error.... Screenshot 2023-08-17 at 07 43 31

Osteribo avatar Aug 17 '23 14:08 Osteribo

The netfly link works well :)

Osteribo avatar Aug 17 '23 14:08 Osteribo

Hi, the netfly link works, but here's the issue that I'm getting for the github pages site. This was in Chrome, but I get the same in Edge.

Screenshot 2023-08-31 190705

the-mcw avatar Sep 01 '23 00:09 the-mcw

Just want to note that I too see a security issue when trying to open the github pages site:

image

When I open the site in "incognito" mode, it opens just fine...

hansvancalster avatar Sep 08 '23 12:09 hansvancalster

I've just tried to unpublish and republish the GitHub pages site, I have no idea if that'll do anything, but could you all test it again?

glin avatar Sep 10 '23 00:09 glin

Working fine for me. 👍

vivigirardin avatar Sep 10 '23 20:09 vivigirardin

I just checked and see the same malicious site blocked screen.

hansvancalster avatar Sep 11 '23 07:09 hansvancalster

The site still work from my home network, but not at my office where I get:

image

Same laptop and no real restriction on the office network (I set it up). Other github.io sites work fine at my office.

dleopold avatar Sep 19 '23 20:09 dleopold

Unfortunately I'm out of ideas, except a last resort to just advertise the Netlify site instead. I've opened a GitHub support ticket to see if they can find any issues with the pages site.

glin avatar Oct 02 '23 03:10 glin

Small update - I opened a GitHub support ticket and they were able to reproduce the issue and are investigating further. They provided a workaround that you could try, although I'm not able to test it:

For the time being, the only workaround that seems to work is for the user to refresh the page until it shows. Once it shows, the user will no longer see the error going forward. However, errors like this can be browser related sometimes.

glin avatar Oct 09 '23 23:10 glin

It was up today since a good while. Now it's down again.
Refreshing, clearing the cache, changing the browser (Firefox/Chrome/Edge) do not help!
No VPN in the middle.

Firefox reports various errors: PR_END_OF_FILE_ERROR, PR_CONNECT_RESET_ERROR.

It's working on Firefox on Android right now.

lgaborini avatar Feb 22 '24 15:02 lgaborini