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Installation on Ubuntu not working

Open aocenas opened this issue 4 years ago • 11 comments

When trying to run the AppImage which is the default download for linux on the webpage I get:

./Gitify-3.0.4.AppImage 
(electron) The default value of app.allowRendererProcessReuse is deprecated, it is currently "false".  It will change to be "true" in Electron 9.  For more information please check https://github.com/electron/electron/issues/18397
Checking for update
Update for version 3.0.4 is not available (latest version: 3.0.4, downgrade is disallowed).
checkForUpdatesAndNotify called, downloadPromise is null

and it just hangs there not doing anything.

If I install through the deb package from releases it looks like it is installed (it is shown in Ubuntu Software installed list) but running the app does nothing.

aocenas avatar Apr 28 '20 14:04 aocenas

Same here, deb package.

(electron) The default value of app.allowRendererProcessReuse is deprecated, it is currently "false".  It will change to be "true" in Electron 9.  For more information please check https://github.com/electron/electron/issues/18397
APPIMAGE env is not defined, current application is not an AppImage

rauldipeas avatar May 08 '20 19:05 rauldipeas

I had the same problem on Fedora 32, but it was not an installation problem, but the application icon in the system tray which was "invisible".

Try right-clicking everywhere in an empty space on the system tray to see if the application opens.

Imgur

I guess the icon is not loading or is black.

brpaz avatar May 29 '20 18:05 brpaz

No icon is showing on system tray, i'm using systray on XFCE. https://docs.xfce.org/xfce/xfce4-panel/systray

rauldipeas avatar May 29 '20 18:05 rauldipeas

Same issue on Ubuntu Budgie.

xcq1 avatar Jun 08 '20 09:06 xcq1

I'm using Manjaro XFCE and I have the same issue. Gitify appears to start properly but does not show up in systray so I can't interact with it.

Komposten avatar Jun 09 '20 21:06 Komposten

Latest version is working well with XFCE systray, but i had to manually change color of the icon. image

rauldipeas avatar Jun 26 '20 12:06 rauldipeas

Just confirmed that 3.1.0 works for me as well (Manjaro with XFCE systray). The window appears at the top of the screen rather than the bottom (where the systray is), but that's just a minor annoyance.

Komposten avatar Jun 30 '20 12:06 Komposten

Same issue here, with the position of the window.

rauldipeas avatar Jun 30 '20 17:06 rauldipeas

I've got the same probleme on Ubuntu 18.04

Adi-df avatar Jul 07 '20 11:07 Adi-df

I've got the same on Ubuntu 20.04 LTS. Latest .deb and .AppImage packages has caused error.

eggplants avatar Sep 18 '20 06:09 eggplants

I am having this issue on Pop_os 20.10.

I see the following message:

~/.files » ./Gitify-4.2.0.AppImage                             mosthated@pop-os
Checking for update
Update for version 4.2.0 is not available (latest version: 4.2.0, downgrade is disallowed).
checkForUpdatesAndNotify called, downloadPromise is null

No window comes up, nothing on taskbar, etc. I see it running under the system processes, though.

Screenshot

System Details
OS: Pop!_OS 20.10 x86_64
Host: X570 AORUS ELITE -CF
Kernel: 5.8.0-7642-generic
Uptime: 1 day, 5 hours, 48 mins
Packages: 3143 (dpkg), 34 (flatpak), 9 (snap)
Shell: zsh 5.8
Resolution: 1920x1080, 2560x1080, 1920x1080
DE: GNOME 3.38.3
WM: Mutter
WM Theme: Pop
Theme: Pop-dark [GTK2/3]
Icons: Pop [GTK2/3]
Terminal: alacritty
CPU: AMD Ryzen 9 3950X (32) @ 3.500GHz
GPU: NVIDIA GeForce RTX 2070
Memory: 24874MiB / 64321MiB

MostHated avatar Mar 10 '21 23:03 MostHated

We're starting to maintain this again, and have released a new version. Could anyone confirm if this issue is still happening with v4.4.0?

bmulholland avatar Sep 26 '23 11:09 bmulholland

Sounds like it may be working, so closing this out... but let me know if it's still happening and we can re-open.

bmulholland avatar Oct 04 '23 09:10 bmulholland

Unfortunately, issue as described by https://github.com/gitify-app/gitify/issues/401#issuecomment-796282369 still exists for me on Arch when trying to run Gitify 4.5.1.

I played around with the source on an earlier version, as far as I could tell the Electron tray minimisation is broken on Gnome/Linux. When I tweaked the app to start in focus and/or without tray I could get it to somewhat run.

I remember seeing some PR/Issue regarding upgrading Electron, has this gone through or still waiting to happen? (IIRC it was quite a version bump and therefore a bit tricky)

OS: Arch Linux x86_64 Host: Latitude 7420 Kernel: 6.6.4-arch1-1 Uptime: 23 hours, 57 mins Packages: 1785 (pacman), 31 (flatpak) Shell: zsh 5.9 Resolution: 1920x1080 DE: GNOME 45.2 WM: Mutter WM Theme: Adwaita Theme: Adwaita-dark [GTK2/3] Icons: Adwaita [GTK2/3] Terminal: gnome-terminal CPU: 11th Gen Intel i7-1185G7 (8) @ 4. GPU: Intel TigerLake-LP GT2 [Iris Xe G Memory: 24174MiB / 31827MiB

Grtschnk avatar Dec 07 '23 19:12 Grtschnk