Update managing-scheduled-reminders-for-your-team.md with "Get mentioned on slack" section

[ranyitz]

Why:

I've had to contact support to figure this out, so I thought it would be good to add it to the official docs.

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Source	Preview	Production	What Changed
organizations/managing-organization-settings/managing-scheduled-reminders-for-your-organization.md	fpt ghec	fpt ghec
organizations/organizing-members-into-teams/managing-scheduled-reminders-for-your-team.md	fpt ghec	fpt ghec

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fpt: Free, Pro, Team ghec: GitHub Enterprise Cloud ghes: GitHub Enterprise Server

[ranyitz]

Before i'm going to invest any time fixing the lint errors, please let me know if you'd like to accept this PR first. And ideally, what should be done from your perspective

[nguyenalex836]

@ranyitz Thanks so much for opening a PR! I'll get this triaged for review ✨

[felicitymay]

Hi @ranyitz 👋🏻

Apologies for the delay in reviewing. Thanks for flagging your difficulty in finding the information you needed to make Slack reminders work properly.

I'd like to be sure that I understand your use case properly before reviewing this PR because it's possible that we should add information about reminders in private channels to more articles than just this one.

It sounds as if you were using private Slack channels for reminders and needed to go through some additional steps before the reminders worked. Something like the steps described in the README for the integration. Have I understood correctly, or was there more to the problem?

[ranyitz]

@felicitymay thanks for returning to me on that.

Yes we used private slack channels for reminders, i'll provide some additional context. The reminders integration is less effective if the reminded user is not notified. In our case, some users were mentioned and thus notified, and other users were not. I couldn't find what needs to be done and approached the support:

Consider that the entry point for this feature is https://docs.github.com/en/organizations/organizing-members-into-teams/managing-scheduled-reminders-for-your-team and not https://github.com/integrations/slack?tab=readme-ov-file#getting-started

[felicitymay]

Thanks for confirming your use case ✨

I'm going to look into this a little further because it seems as there are several articles in GitHub docs where this information is relevant. It might make sense to create a reusable and then include that text in the relevant articles. 🤔

I'll get back to you on this tomorrow.

[felicitymay]

@ranyitz - it seems as if this information is needed in two files:

• Managing scheduled reminders for your organization
• Managing scheduled reminders for your team

The related article for users, Managing your scheduled reminders, doesn't seem to include the option to select a Slack channel.

I made some changes locally and tested them before committing them to your branch. I've expanded the information about choosing a Slack channel to let people know that if they choose a private channel, they'll need to ask users to run extra steps. In addition, I've added links to the README file for the integration.

It would be good to know if this would have answered your questions.

[felicitymay]

I'm not sure why the preview keeps failing. I'm going to update the branch from main and see if that fixes the problem.

[felicitymay]

You can see the preview now here: Creating a scheduled reminder for an organization and Creating a scheduled reminder for a team.

[ranyitz]

@felicitymay I'm not able to merge this PR, so i'll leave it to you from here.

[felicitymay]

I'm not able to merge this PR, so i'll leave it to you from here.

@ranyitz - many thanks for your collaboration on this update to the docs, and for flagging it in the first place. Once the tests have passed, I'll merge this and you'll see the changes in the live docs within a day.

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