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Published 20 hours ago • verified publisher icon gitcoinco

Enhance Communication of Privacy Practices

Open erichfi opened this issue 11 months ago • 3 comments

Objective: Improve user understanding and trust in Gitcoin Passport's privacy-preserving measures.

Background: Feedback from the Zuzians in the Zuzalu round highlighted a gap in user awareness regarding our platform's privacy features. While we have made technical efforts to ensure privacy (not tracking IP addresses or collecting personal data), this commitment is not fully perceived by our users.

Task:

  • [ ] Assess current communication strategies on privacy, especially focusing on how we present our non-collection of IP addresses and personal data.
  • [ ] Design and implement clearer, more engaging ways to communicate these privacy aspects on the platform. This includes but is not limited to text enhancements on stamp sidebars, especially for web2 stamps, to explicitly reassure users about our data handling practices.

Expected Outcome:

A comprehensive strategy that effectively communicates our privacy measures, increasing user trust and understanding.

Impact:

  • Enhances user trust in Gitcoin Passport by transparently communicating our privacy standards.
  • Addresses specific feedback from our community, demonstrating our commitment to user-centered design and privacy.

Acceptance Criteria:

  • A clear, actionable plan for improving privacy communication across the platform.
  • Implementation of initial changes to stamp sidebars or other user-facing elements as quick wins.
  • Development of longer-term strategies for ongoing communication and education about our privacy practices.

erichfi avatar Mar 07 '24 10:03 erichfi

  • Well-designed /privacy page
  • Dos and dont's
  • Link to open Passport JSON and walk through
  • Delete your Passport
  • Entry point from Passport dashboard
  • High level about the providers

erichfi avatar Apr 15 '24 14:04 erichfi

@erichfi Hey, here's a preview of the Privacy Practices page. I've also left a few comments here and there. https://www.figma.com/file/FOOlLEFaBt87atw6CPkA5P/Passport-App?type=design&node-id=3761-36672&mode=design

Image

octanaiv avatar May 05 '24 06:05 octanaiv

@erichfi nvm, ignore the message above, just saw the google doc you shared with me. Working on it

octanaiv avatar May 05 '24 08:05 octanaiv