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Empty game list or only one game is showing up ("Space War")

Open gibbed opened this issue 5 years ago • 47 comments

~~The server that SAM pulls its game list from is currently down as of July 27th, 2022.~~

The server that SAM pulls its game list from is currently online.

I'm working on resolving this, but as a temporary workaround, you can manually add games to SAM.

  1. Search for your game on SteamDB.info.
  2. On that game's page, there is an App ID. This is the ID you need. Region For example: For Team Fortress 2, the ID is 440.
  3. In SAM, in the top left next to Refresh Games you can enter this App ID. Region
  4. Next to where you entered the App ID, click Add Game. Region
  5. Assuming you own the game, it will show up.

gibbed avatar Apr 28 '20 22:04 gibbed

Same here, but it resolved by itself after a while

ghost avatar May 26 '20 11:05 ghost

After I finished the step 5,I click it. Then the steam client shows that my password has been changed,but actually it hasn't. So I enter my password,but the password is always wrong. However the client became normal again when i closed the SAM. How to fix it ?

StellarisW avatar May 29 '20 16:05 StellarisW

This may be happening for some people currently, site was migrated to a new server today/yesterday.

gibbed avatar Dec 01 '20 21:12 gibbed

This is currently occurring, will be fixed as soon as possible.

gibbed avatar Nov 16 '21 19:11 gibbed

it is currently happening to me! blank screen only showing Spacewar. Was fine a few days ago

kamcoi avatar Nov 17 '21 05:11 kamcoi

Thanks for being ontop of this.

enzo-js avatar Nov 18 '21 06:11 enzo-js

Is there a rough estimate on how long this will take? My SAM has been like this for the past few days when it was fine at the beginning of this week.

KariRenaeRose avatar Nov 18 '21 16:11 KariRenaeRose

@KariRenaeRose No current ETA. If you need to use SAM, you can manually add games. Instructions are in the first post.

gibbed avatar Nov 18 '21 17:11 gibbed

Any plans on updating SAM so we don't need to constantly redownload all the thumbnails for the games each time we open SAM? I remember there was talk about this ages ago about having it be stored locally. Can we store the images in the SAM folder?

bottleblue avatar Nov 19 '21 02:11 bottleblue

I m also getting the problem hope it will be fixed soon but for now i will just follow the steps

WolfyBoy20 avatar Nov 19 '21 12:11 WolfyBoy20

You can also see the game ID by right clicking it in your Library, going to Properties, then viewing the Updates tab.

I'll probably make a list of the games I frequently use SAM for to have quick reference.

Bioness-zz avatar Nov 20 '21 03:11 Bioness-zz

This has been an issue for a few weeks, when are you hoping to resolve it?

anusface avatar Nov 20 '21 13:11 anusface

@anusface It has not been an issue for a few weeks. It's been an issue since Monday the 16th.

gibbed avatar Nov 20 '21 15:11 gibbed

@anusface A few weeks, tf you talking about? Only been like this for under a week.

SlamminDolphin avatar Nov 20 '21 20:11 SlamminDolphin

how much longer can it take?

LennardGamingTv avatar Nov 21 '21 07:11 LennardGamingTv

Just wanted to say thank you Gibbed for this tool.

CuriousOctopus avatar Nov 21 '21 16:11 CuriousOctopus

The problem still exists.... Until a few days ago, the program worked properly, but for some time now, it no longer works like before and does not show any games in its list... this is very bad!

Does anyone know how to fix this problem?

AmiRM4A avatar Nov 22 '21 03:11 AmiRM4A

keeps saying i do not own the game :/ any possible fix?

Esoterism avatar Nov 22 '21 20:11 Esoterism

@Tobbeishere If you are getting this error trying to add a game per the instructions and you actually do own this game, you probably have an alternate region version with a different application ID.

What game are you trying to add?

gibbed avatar Nov 22 '21 20:11 gibbed

Wow I cannot believe people are still asking the question why its not working, using the game ID and adding the game works just fine, you have not paid for it so be patient and stop being a snot nosed child whining! Screenshot 2021-11-23 144723

eatmybogbrush avatar Nov 23 '21 14:11 eatmybogbrush

The server is online again.

gibbed avatar Nov 26 '21 05:11 gibbed

Right now I am having issues with the black screen, did I do something wrong?

Noskope123 avatar Dec 09 '21 06:12 Noskope123

This is currently occurring, will be fixed as soon as possible.

gibbed avatar Mar 14 '22 20:03 gibbed

Can't wait for it to be fixed. Been down for awhile. I hope it isn't Steam doing it. This is very needed due to 80% of the games I play are messed up.

ZekePolarisBSH avatar Mar 15 '22 17:03 ZekePolarisBSH

Can't wait for it to be fixed. Been down for awhile. I hope it isn't Steam doing it. This is very needed due to 80% of the games I play are messed up.

It's not Steam. There are instructions on manually adding games in the issue post itself.

gibbed avatar Mar 15 '22 17:03 gibbed

Can't wait for it to be fixed. Been down for awhile. I hope it isn't Steam doing it. This is very needed due to 80% of the games I play are messed up.

It's not Steam. There are instructions on manually adding games in the issue post itself.

does it work when i am using family share? i am trying to edit the achievements of a game i have because of family share, but its saying i don't own the game image_2022-03-15_222330

Pulsonax avatar Mar 15 '22 22:03 Pulsonax

Thank you for the work you do. ♥

Hotcreme avatar Mar 15 '22 23:03 Hotcreme

I see this issue is back. Hopefully it gets fixed soon. Thank you!

Question: I have always wondered why the list of the games you own isn't stored/cached locally instead of having to generate it every time the program is launched? When you have hundreds or even 1K+ games on your account that's also a lot of thumbnail images to download.

Shad0WeN avatar Mar 16 '22 04:03 Shad0WeN

Same issue here again, been happening not recently ago

RealKHFan avatar Mar 17 '22 14:03 RealKHFan

This issue is @gibbed 's White Whale from Moby Dick. Thing keeps popping up like a weasel in that bop 'em game. Thanks for trying to fix. I'm sure there are other things you'd rather be doing than getting spammed with messages about the same issue year after year lol.

JulianInvictus avatar Mar 17 '22 20:03 JulianInvictus