Station app is stuck on boot, stuck on loading screen

[kanterbraze]

App loads indefinitely, and doesn't cease being stuck upon closing and restarting the app, or Resetting Current application from the Help Menu.

Only a computer re-start seems to solve the issue

[viktor44]

Sorry to hear that. I've tried to fix it Which version of Station is it? 2.4.0? Could you please provide an information from logfile (~/Library/Logs/Station/log.log)?

[kanterbraze]

Hi there

Please find attached the log file

I'm on v 2.3.0 - It suggests me to close the app to install 2.4.0 but nothing seems to initiate the update so I keep restarting on 2.3.0. Should I simply re-install? (Although I'd prefer not to have to redo my current setups and integrations

[image: image.png]

Regards

Naresh Kant | Senior Solutions Architect | @.***

On Tue, 5 Sept 2023 at 19:22, Viktor @.***> wrote:

Sorry to hear that. I've tried to fix it Which version of Station is it? 2.4.0? Could you please provide an information from logfile ( ~/Library/Logs/Station/log.log)?

— Reply to this email directly, view it on GitHub https://github.com/getstation/desktop-app/issues/203#issuecomment-1706431958, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUTEFAOUJQULIV6V5XSEUC3XY4DNTANCNFSM6AAAAAA4KWWV7U . You are receiving this because you authored the thread.Message ID: @.***>

[viktor44]

Yes. Please reinstall It is easy to remove previous version. Just delete /Application/Station.app All your settings are safe and you don't need to reinstall applications

[GaHub]

Hi! I uninstalled it and reinstalled it but still stuck on loading. This trick actually worked yesterday but today it won't. Any help? By the way I think it happens when I make the app full screen. It kind of work if I do "detatch current application" and it loads (ie: whatsapp) on another full screen window but the main Station app stay frozen.

this is my LOG

[2023-09-13 11:18:37.816] [error] [APP DATA] Error: ENOENT: no such file or directory, unlink '/Users/gb/Library/Application Support/Stationv2/show_release_notes' [2023-09-13 11:18:37.818] [info] [APP DATA] file show_release_notes deleted successfully

[viktor44]

Hi @GaHub. Thank you for your analyse. The problem is in full screen mode. I was able to reproduce it.

1. Open Station
2. Go to Full Screen mode
3. Close Station
4. Open Station

Error: Application is stuck on loading

As workaround (works for me):

1. Switch off full screen
2. Restart Station

[GaHub]

It worked. Thanks ;)

[k-r-chandran]

Want to confirm that this happened again for me on v 2.4.0 and it defaulted to full screen mode. However, the suggestion by @viktor44 works as a fix for now.

[rsforbes]

This issue persists in Station version 2.7.3.

[carl-cook]

The issue persists in 3.0.0-b1. The workaround still works.