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Published 3 months ago • verified publisher icon getsentry

Vercel Integration fails when connecting/linking EU orgs

Open cobyeastwood183 opened this issue 10 months ago • 5 comments

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

  • Log into a Sentry org (EU)
  • Navigate to vercel integration page and vercel marketplace (remove existing vercel integrations if needed)
  • Try to connect or link that Sentry org

Image

Expected Result

Be redirected back to that Sentry org to complete installation.

Actual Result

The page will glitch out (reloading).

https://github.com/user-attachments/assets/0eece566-673b-48e7-bfa0-ce318517f1b6

Product Area

Settings - Integrations

Link

No response

DSN

No response

Version

No response

cobyeastwood183 avatar May 13 '25 21:05 cobyeastwood183

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

getsantry[bot] avatar May 13 '25 21:05 getsantry[bot]

https://sentry.zendesk.com/agent/tickets/152619

cobyeastwood183 avatar May 13 '25 21:05 cobyeastwood183

Seems to only happen when someone entering this flow has one EU org. The component LoadingIndicator is also coming up on the page, must be an issue with isPendingSelection var.

cobyeastwood183 avatar May 14 '25 00:05 cobyeastwood183

This is happening when users are a member of 1 org in one region and at least 1 org in another region.

Workaround currently is to make another org in the region you are trying to install the integration into, attaching a screen recording of the process -

https://github.com/user-attachments/assets/84260847-e51d-40f0-a4b5-08c64deac135

Fwang36 avatar Jun 06 '25 16:06 Fwang36

Hey team, Thanks for reporting. We're going to focus on all integration region problems in July. I add this to the list.

sentaur-athena avatar Jun 12 '25 18:06 sentaur-athena