getsentry
[New Azure DevOps] Link UI not returning issues created after integration reauthorization
Environment
SaaS (https://sentry.io/)
Steps to Reproduce
Reported by a user, and I am unable to reproduce with the old integration so it might be only affecting the new integration.
Azure tickets created by Sentry after the integration is updated no longer getting returned when trying to Link and search for them.
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From a Sentry issue create an Azure DevOps issue by clicking on the plus symbol under the issue tracking section on the right side and the Create tab
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Go to another unlinked Sentry issue and click on the plus symbol.
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This time click on the Link tab, and try to search for the previously created issue.
Expected Result
Should be able to find newly created issues and link them
Actual Result
Link returns no results
Product Area
Unknown
Link
No response
DSN
No response
Version
No response
@Fwang36 we launched the new integration to all the orgs. To repro you'll need to re-install your azure dev ops installation and that would give you the new integration to test with.
@Fwang36 Can you also please link to a Jira or zendesk issue where we can get the customer information to debug?
hey @sentaur-athena, here is the Zendesk link
I did try to install the new integration but I wasn't able to sign in with my personal account upon clicking "Add Installation" and wasn't sure how to get past it.
Thanks for linking. Looks like they had the issue before the installation of the new integration as well. I'll comment on the zendesk ticket.
@rodissanayaka9 I've sent you a response in the ticket.
I'm closing this ticket as a duplicate of #77307 which was reported before the new integration was released
Hi Francis,
The old ticket created no longer with us. Can you please continue this ticket. Still, I haven’t got any positive feedback for this ticket. I believe I can’t do anything from me to resolve this type of issue. If there any, please let me know.
Roshan
[cid:ignored-in-diff-32373043-CA19-4E9B-A694-73BABFB6D10E] Roshan Dissanayaka Senior Cloud Administrator ‑ Azure [cid:ignored-in-diff-2AE76BD1-2D43-4B34-A0EF-81EAF5CA7525] (+94) 770 325 771tel:(+94)%20770%20325%20771
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From: Francis @.> Sent: Monday, October 7, 2024 8:39:28 PM To: getsentry/sentry @.> Cc: Roshan Dissanayaka @.>; Mention @.> Subject: Re: [getsentry/sentry] [New Azure DevOps] Link UI not returning issues created after integration reauthorization (Issue #78628)
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@rodissanayaka9https://github.com/rodissanayaka9 I've sent you a response in the ticket.
I'm closing this ticket as a duplicate of #77307https://github.com/getsentry/sentry/issues/77307 which was reported before the new integration was released
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