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[EU] Linear integration does not work both ways: changing state in linear does not change state in sentry

Open mfn opened this issue 1 year ago • 2 comments

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

This is basically a spin-off from https://github.com/getsentry/sentry/issues/70497#issuecomment-2147689956

I still haven't seen a working "linear -> sentry" behaviour (i.e. when closing issues), but the reverse is more important for a start.

When you change state of an issue in linear, it propagated the state back to sentry.

Ever since we moved to sentry EU (see above linked issue), this isn't working anymore.

Reproduce

  • set up linear with sentry EU integration
  • in sentry: create a linear issue
  • go to that issue in linear
  • change state to done in linear

Expected Result

State in sentry changes too to "resolved"

Actual Result

There's no propagate of actions from linear -> sentry (only: sentry -> linear)

Product Area

Settings - Integrations

Link

No response

DSN

No response

Version

No response

mfn avatar Jul 31 '24 05:07 mfn

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

getsantry[bot] avatar Jul 31 '24 05:07 getsantry[bot]

Any update on this?

Ever since we moved from sentry US to EU we were plagued with lots of issues and most have been remedied, but this one still is open and it breaks the workflow.

mfn avatar Oct 18 '24 08:10 mfn

I suspect this is the same as https://github.com/getsentry/sentry/issues/75329. Will prioritize them together.

sentaur-athena avatar Oct 21 '24 17:10 sentaur-athena

https://github.com/getsentry/sentry/issues/75329 was closed as completed so I'll close this one too. Please make another ticket and link this one if the issue is still occurring.

Christinarlong avatar Dec 11 '24 23:12 Christinarlong