Trying to accept project transfer

[chanko]

Environment

SaaS (https://sentry.io/)

What are you trying to accomplish?

I want to transfer a project from one org to another. I had the owner of the original project initiate the transfer, but when I click accept I hit an error page saying to wait and reload after a bit, but still nothing.

Additional details are that my email is tied to both the original org and the new org I'm trying to transfer the project to.

And the original org and project were created via Heroku.

We're getting off Heroku, so I want to have the project live in an org that isn't tied to it.

How are you getting stuck?

I can't accept the project transfer for an unknown reason

Where in the product are you?

Projects - Project Details

Link

https://mosaicvoice.sentry.io/accept-transfer/?data=eyJhY3Rvcl9pZCI6Mjk2NTMxNiwiZnJvbV9vcmdhbml6YXRpb25faWQiOjQ1MDYyMzIwODc3MDc2NDgsInByb2plY3RfaWQiOjQ1MDY5ODQ4NTUzNzE3NzYsInVzZXJfaWQiOjMwMjEwOTcsInRyYW5zYWN0aW9uX2lkIjoiZmExZTZmOWIzNmM4NGJiZmJkM2ZjY2RjYzA0NmZlZTUifToxc0x0YXY6Y1dfNzdkWWwtM1RRWVNCV0ExT3pXV1F0NVRsYWdONHEzVlVVY2gxNnhZVQ

DSN

https://4741983ab977b2170e310b992b2ffe4a@o4506232087707648.ingest.us.sentry.io/4506984855371776

Version

No response

[getsantry[bot]]

Assigning to @getsentry/support for routing ⏲️

[getsantry[bot]]

Routing to @getsentry/product-owners-settings-projects for triage ⏲️

[nhsiehgit]

Hi @chanko

Can you see if these docs help your situation at all? https://sentry.zendesk.com/hc/en-us/articles/23572020203419-How-can-I-migrate-projects-between-Sentry-organizations

If not, you can open a ticket with our support team and they'll be able to better support you