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Slack integration - get a slack notification when a team is being assigned to an issue

Open naortor opened this issue 1 year ago • 6 comments

Environment

SaaS (https://sentry.io/)

What are you trying to accomplish?

I want to get a message to a specified channel when a specific team gets assigned to an issue.

How are you getting stuck?

I tried doing it in two different ways -

  1. Creating an alert, but there's no option to make issue assignment as the trigger of the alert
  2. Linking a team to a slack channel (using sentry link team, but I get no messages when assigning the team with an issue

Will appreciate any help Thanks

Where in the product are you?

Alerts

Link

DSN

No response

Version

No response

naortor avatar Mar 28 '24 20:03 naortor

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] avatar Mar 28 '24 20:03 getsantry[bot]

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

getsantry[bot] avatar Mar 28 '24 22:03 getsantry[bot]

This is a valid ask, Adding this to our backlog, we'll comment on this issue once we have any updates

Dhrumil-Sentry avatar Mar 29 '24 20:03 Dhrumil-Sentry

Hi any update on this? thanks

naortor avatar Nov 04 '24 09:11 naortor

There has been no updates on this since the team was focusing on other priorities. I'll post updates when we get to it.

sentaur-athena avatar Nov 05 '24 01:11 sentaur-athena

Support received another request for receiving workflow notifications to slack channels in this ticket here: https://sentry.zendesk.com/agent/tickets/154775

Fwang36 avatar Jun 13 '25 18:06 Fwang36

https://sentry.zendesk.com/agent/tickets/163414

cobyeastwood183 avatar Sep 26 '25 18:09 cobyeastwood183

Hi, our project needs this feature — is there any update on its development ?

Currently, when a task is assigned to a team, I receive a notification in my personal Slack / Sentry Integration chat, but not in the team’s Slack channel that’s linked via the sentry link team.

Here’s what we need:

  • A message should be sent to a specified Slack channel whenever a team is assigned to an issue.
  • If an issue is re-assigned to a different team, the new team should receive a notification in its linked Slack channel via the sentry link team.

ugniusversekenas avatar Nov 04 '25 08:11 ugniusversekenas