getsentry
[User Feedback] Allow deletion of feedbacks
For compliance reasons, we need to allow a user to delete a feedback. In the event that the author of it requests it.
where did this requirement come from? we don't allow people to delete the existing feedbacks
Just a note: we discussed being able to delete feedbacks at the beginning of this project, but it's technically not feasible right now. PR for context: https://github.com/getsentry/sentry/pull/58422 (see dan's comment)
where did this requirement come from? we don't allow people to delete the existing feedbacks
@JoshFerge https://docs.google.com/document/d/1UzrIINc4v4V4jnuflNhyrtRXVwKkhvAb0x4VXsCSmjg/edit
![sentry[bot] avatar](https://avatars.githubusercontent.com/in/12637?v=4 "Published by a pub.dev verified publisher"){kind=small}
GDPR includes the right to be forgotten, this includes deleting user feedback. A workaround could be anonymization, but anywhere you happen to have free text input, such as a feedback form, there's always a risk that users input GDPR sensitive data in free text. We started using the feature just a few days ago without being aware of this issue, and this has now happened to us.
![getsantry[bot] avatar](https://avatars.githubusercontent.com/in/66573?v=4 "Published by a pub.dev verified publisher"){kind=small}
Up on this. The default deletion time after 30\60 days covers most of the use cases, but to be fully GDPR-compliant, we'll need the option to delete user request\data manually or via API ASAP.
The whole user feedback is useless for countries where GDPR is a thing without this feature, pretty bizarre not to even mention it on the documentation page
The ability to delete feedbacks is being worked on. We'll update this issue once it's completed
UI implemented in https://github.com/getsentry/sentry/pull/78677. Backend works for single deletion cases, batch deletion is wip
