sentry GitHub Integration Problem

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

We are on a paid team account. Organisation udda, user id 3868104, org id 4509748203880448.

When I try to integrate github it just says I need to upgrade. And that my organisation is already connected. I think it might be connected to an old account org udda-kw.

So we can't connect.

Expected Result

I can connect to githup.

Actual Result

I get to this page: Info Install on an Existing GitHub Organization We noticed you already integrated with GitHub! Do you want to connect an existing GitHub organization to this Sentry organization or connect a new one? I can only click upgrade and then I am sent to Subscription page https://udda.sentry.io/settings/billing/overview/?referrer=upgrade-github.multi_org

Product Area

Settings - Integrations

Link

https://sentry.io/settings/udda/integrations/github/

DSN

https://3943898f03fc899a42d02102f0f56984@o4509748203880448.ingest.de.sentry.io/4510477253345360

Version

No response

Dec 08 '25 17:12 rdysell

ENG-6074

Dec 08 '25 17:12 linear[bot]

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

Dec 08 '25 17:12 getsantry[bot]