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Receiving excess Sentry notification for issues that are unassigned

Open dgeorges opened this issue 1 month ago • 3 comments

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Many users in our organization are being notified in Slack via the Setnry app for Sentry issues that are unassigned for Sentry project they have not contributed code to.

Previously Sentry slack app would only notification you if the issue was assigned to you or a team you belong to.

This started to happen about 1-2 weeks ago. Our configuration hasn't changed much during this time

Expected Result

Sentry slack app only notifications you if the issue was assigned to you or a team you belong to or it is explicitly configured to do so via an alert.

Actual Result

The sentry Slack app is sending notification for issues that are unassigned to people who have nothing to do with the issue or code base.

Product Area

Alerts

Link

No response

DSN

https://9374b8378a3202e0c96c2f1525d077dd@o4506221115408384.ingest.us.sentry.io/4506231604183040

Version

No response

dgeorges avatar Dec 05 '25 21:12 dgeorges

ENG-6061

linear[bot] avatar Dec 05 '25 21:12 linear[bot]

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] avatar Dec 05 '25 21:12 getsantry[bot]

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

getsantry[bot] avatar Dec 09 '25 07:12 getsantry[bot]