sentry-unreal
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getsentry
Installation issues on UE 5.4
Reported here: https://www.unrealengine.com/marketplace/en-US/product/sentry-01/reviews
could not install to UE5.4, but can install to UE5.3 and UE5.2, By RealmDelight on June 18, 2024 4:17 PM - Edited on June 18, 2024 6:13 PM
@bitsandfoxes should we get these reviews by email somehow?
It seems that the UE 5.4 Sentry plugin wasn't properly deployed to the Marketplace and thus can't be downloaded via launcher. It's a common issue and usually Epic Games fixes it promptly if publisher reaches their support team with a request to re-upload the corresponding package.
Is there a way to test the package after upload, so we can at least be aware immediately as opposed to waiting for customer feedback?
Or/and other ways to improve this?
Currently the only way to test if the plugin download from UE Marketplace works is by doing it manually. Unfortunately, Epics doesn't provide any means for publishers to resubmit existing packages so the workaround is to either ping their support or bump the plugin version, make a new release and submit it again.
Just to clarify - the plugin package itself is valid and the issue is related to the marketplace deployment process which is handled entirely by Epic Games.