User no longer appears in crash reports

[alokedesai]

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Environment

How do you use Sentry? Sentry SaaS (sentry.io)

Which SDK and version? Rust 0.23.0

Steps to Reproduce

1. Configure Sentry with a user

pub fn set_user(user: &User) {
    // Set user for Rust sentry.
    sentry::configure_scope(|scope| {
        let mut other = BTreeMap::new();
        if user.display_name.is_some() {
            other.insert(
                "Display Name".to_owned(),
                Value::String(user.display_name.as_ref().unwrap().clone()),
            );
        }
        scope.set_user(Some(sentry::User {
            email: Some(user.email.clone()),
            id: Some(user.local_id.clone()),
            ip_address: None,
            username: Some(user.screen_name.clone()),
            other,
        }));
    });
}

2. Crash the app

panic!("foo")

Expected Result

The crash report should show the user

Actual Result

The crash report does not show the user.

This seems like a recent regression as none of our code has changed here and prior crash reports did report the user correctly. Any idea what could be causing this?

[Swatinem]

I have looked through the code, and there is no indication that the user is not being correctly passed on. Can you give a minimal code example to reproduce?

[FredrikNoren]

@Swatinem I'm having the same issue. I'm setting the user like this:

let user = Some(sentry::User {
    id: Some(id.into()),
    username: Some(display_name.into()),
    ..Default::default()
});
sentry::configure_scope(|scope| {
    scope.set_user(user.clone());
});

[FredrikNoren]

Hm this might be an OSX only issue; I see a user logged in a Windows bug report (but none in my 20+ OSX bugs).

[FredrikNoren]

Or maybe not.. I've seen user in OSX reports now as well, but it's really sporadic. Most of the time there's no user information.