Insights → Backend → Queues Published vs Processed - Not working

[raja-kv]

Self-Hosted Version

25.8.0

CPU Architecture

amd64

Docker Version

containerd://2.0.6

Docker Compose Version

containerd://2.0.6

Machine Specification

• [x] My system meets the minimum system requirements of Sentry

Steps to Reproduce

Login to sentry console, navigate to Insights → Backend → Queues Published vs Processed and getting error 500

Expected Result

should work as per: https://docs.sentry.io/product/insights/backend/queue-monitoring/

Actual Result

[ERROR] django.request: Internal Server Error: /api/0/organizations/qa/events/ (status_code=500 request=<WSGIRequest: GET '/api/0/organizations/qa/events/?dataset=spans&environment=dev&environment=qa&field=messaging.destination.name&field=count%28%29&field=count_op%28queue.publish%29&field=count_op%28queue.process%29&field=sum%28span.duration%29&field=avg%28span.duration%29&field=avg_if%28span.duration%2Cspan.op%2Cequals%2Cqueue.publish%29&field=avg_if%28span.duration%2Cspan.op%2Cequals%2Cqueue.process%29&field=avg%28messaging.message.receive.latency%29&field=trace_status_rate%28ok%29&per_page=25&query=span.op%3A%5Bqueue.process%2Cqueue.publish%5D&referrer=api.insights.queues.landing-destinations-table&sampling=NORMAL&sort=-sum%28span.duration%29&statsPeriod=7d'

Event ID

No response

[raja-kv]

would like to know whether Insights → Backend → Queues Published vs Processed is supported on self hosted (On K8S using helm)?

One of the instance (deployed in K8S) the version : 25.8.0, getting an Internal Server Error and another instance (deployed in K8s as well), version: 25.9.0, widget showing message "The data does not contain any plottable values."

[aldy505]

If you try with lower period interval, did it work?

[raja-kv]

tried with one day, one hour. Not working. Can you please confirm that this functionality is supported on self hosted (K8S using helm)?

Is there any config should I check?