snuba keep crashing / restarting without any error message

[gizmo84]

Self-Hosted Version

24.4.1 (but since 24.3.0)

CPU Architecture

x86_64

Docker Version

25.0.5

Docker Compose Version

2.26.1

Steps to Reproduce

Start Sentry, generate issue. No issues are displayed in the gui.

Expected Result

See isssues again in the GUI

Actual Result

Initializing Snuba... Snuba initialization took 8.68588224000996s Initializing Snuba...

Event ID

No response

[gizmo84]

We started a fresh Install on an other server, same result: even with a basic setup, Sentry doesn't display any "Issues" and has the same Problem with Snuba as our old instance:

Initializing Snuba... Snuba initialization took 8.68588224000996s Initializing Snuba... ...

[azaslavsky]

My first guess here would be a memory issue. Can you check the memory usage on this container, and the system asa whole, relative to how much you have available?

[gizmo84]

@azaslavsky I have 16 GB RAM on both VMs and it was working smoothly until 24.4.0

[azaslavsky]

I don't doubt that your setup is sufficient, but if the issue is related to memory consumption on our end due to something we snuck into the 24.4.0 release, it would be a helpful data point to know.

[gizmo84]

So I increased the RAM from 16 Gb to 24 Gb and the number of core on the machine. Snuba is still crashing.

I noticed one error in the log just befor the next "Initializing Snuba..."

{"timestamp":"2024-04-24T14:14:30.849469Z","level":"ERROR","fields":{"error":"the strategy errored"},"target":"rust_snuba::consumer"}

[azaslavsky]

Can you try the advice posted here?

[gizmo84]

Yes!! Sentry is working again for me. I replaced all occurrences of rust-consumer in docker-compose.yml file to just consumer.

Should I keep this issue open until it is fixed ?

[azaslavsky]

cc @volokluev. We'll keep it open for now.

[gizmo84]

I just upgraded from 24.5.0 to 24.8.0 and this is still an issue. Replaced again all occurrences of rust-consumer in docker-compose.yml file to just consumer...