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Published 20 hours ago • verified publisher icon getsentry

the web page is not working

Open lihong22-tal opened this issue 1 year ago • 3 comments

Self-Hosted Version

24.2.0

CPU Architecture

x86_64

Docker Version

20.10.12

Docker Compose Version

2.22.0

Steps to Reproduce

1.login 2.to the /issues

Expected Result

the /issues/ page is always loading, but don't show the content

Actual Result

QQ20240222-145809@2x

Event ID

No response

lihong22-tal avatar Feb 22 '24 07:02 lihong22-tal

Well.. have you disable your adblockers yet?

Check your browser's network tab, is there any request made to the self-hosted sentry?

What's your instance's network configuration? How's the resource usage on your server (CPU, RAM, disk I/O), is it full or are there some empty spaces?

aldy505 avatar Feb 22 '24 07:02 aldy505

Well.. have you disable your adblockers yet?

Check your browser's network tab, is there any request made to the self-hosted sentry?

What's your instance's network configuration? How's the resource usage on your server (CPU, RAM, disk I/O), is it full or are there some empty spaces?

I also have the same problem using traceless browsers. Even when changing machines and browsers, I still can't load them. The resources on the server are relatively idle, and the network is also good.

lihong22-tal avatar Feb 22 '24 09:02 lihong22-tal

Echoing what @aldy505 suggested, what is displayed in your browser's network tab? Are there any errors that are popping up in logs?

hubertdeng123 avatar Feb 23 '24 18:02 hubertdeng123

Facing the same trouble. The console (chrome dev tools) shows an error with loading some chunks Happens on 24.2.0 The sentry service is behind CloudFlare (proxy enabled)

r1v0n avatar Feb 29 '24 12:02 r1v0n

Facing the same trouble. The console (chrome dev tools) shows an error with loading some chunks

Happens on 24.2.0

The sentry service is behind CloudFlare (proxy enabled)

@r1v0n Hey, can you show me the error logs? Any screenshot of network tab?

aldy505 avatar Feb 29 '24 13:02 aldy505

@aldy505 Hey, sure. The network tab is fine, but the console shows an error image

image

r1v0n avatar Feb 29 '24 15:02 r1v0n

If I flush the cache on CloudFlare it works until the next page reload

r1v0n avatar Feb 29 '24 20:02 r1v0n

I think this may be an issue from your proxy settings then. I'm not very familiar with your setup but I would look into that

hubertdeng123 avatar Mar 01 '24 22:03 hubertdeng123

@hubertdeng123 Thank you! I have just added a rule on CF to bypass the cache as it's not needed for my deployment. Can be as a workaround My proxy server has no configuration besides basics (TLS, content types, logging...) @lihong22-tal Do you use CF or do you have any caching config?

r1v0n avatar Mar 03 '24 14:03 r1v0n