self-hosted Alerts not being sent to Pagerduty

Environment

self-hosted (https://develop.sentry.dev/self-hosted/)

Version

21.12.0

Steps to Reproduce

Integrate Pagerduty with Sentry. Set up alerts and have the alerts sent via Pagerduty.

Expected Result

Alert is sent to PagerDuty

Actual Result

Alerts are sent to Pagerduty for a few days and then they stop being sent. After restarting the server the alerts get sent out again but that will also last a week or two.

Is there any container that I should be looking at to try and diagnose this problem?

Jan 25 '22 20:01 ginokhumz2020

Routing to @getsentry/ecosystem for triage. ⏲️

Jan 26 '22 18:01 getsentry-release

@ginokhumz2020 Still seeing this behavior?

Jan 31 '22 18:01 chadwhitacre

@chadwhitacre Yes it is still happening

Feb 01 '22 07:02 ginokhumz2020

Here's the code for the PagerDuty integration. Maybe that will get you pointed in the right direction for debugging?

Feb 01 '22 13:02 chadwhitacre

Hi @chadwhitacre Thanks, I've checked out the code and all looks good. Do you perhaps know which container runs these alerts? I want to check why some alerts are not being sent or sent hours later

Feb 03 '22 07:02 ginokhumz2020

Do you perhaps know which container runs these alerts?

I don't know for sure off the top of my head, my hunch would be either the worker or cron containers?

Feb 08 '22 17:02 chadwhitacre

This issue has gone three weeks without activity. In another week, I will close it.

But! If you comment or otherwise update it, I will reset the clock, and if you label it Status: Backlog or Status: In Progress, I will leave it alone ... forever!

"A weed is but an unloved flower." ― Ella Wheeler Wilcox 🥀