Redash helm chart fails to start redash & scheduler

[florian-besser]

Issue Summary

I'm installing redash using https://getredash.github.io/contrib-helm-chart/redash, helm chart version 3.0.1

Steps to Reproduce

Use the following values:

  repository: <CENSORED>.dkr.ecr.ap-southeast-1.amazonaws.com/redash
  tag: latest
  pullPolicy: IfNotPresent

redash:
  cookieSecret: <CENSORED>
  secretKey: <CENSORED>
postgresql:
  enabled: false
redis:
  enabled: false
externalPostgreSQL: postgres://<CENSORED>:<CENSORED>/redash?user=redash&password=<CENSORED>&ssl=true&sslmode=require&sslfactory=org.postgresql.ssl.NonValidatingFactory
externalRedis: rediss://redash:<CENSORED>@<CENSORED>:<CENSORED>/0

This yields the following pods:

NAME                                      READY   STATUS             RESTARTS      AGE
redash-576bddc9b4-z8whl                   1/2     CrashLoopBackOff   5 (83s ago)   4m30s
redash-adhocworker-6bbb459948-t2b7z       2/2     Running            0             4m30s
redash-genericworker-7d75b74f44-9lbzz     2/2     Running            0             4m30s
redash-scheduledworker-7ddd988f45-7ld8q   2/2     Running            0             4m30s
redash-scheduler-6d5bbbb5d6-gtbbl         1/2     CrashLoopBackOff   5 (99s ago)   4m30s

Logs from scheduler:

Using external postgresql database
Using external redis database
Starting RQ scheduler...
Traceback (most recent call last):
  File "/app/manage.py", line 6, in <module>
    from redash.cli import manager
ModuleNotFoundError: No module named 'redash'

And redash server:

Using external postgresql database
Using external redis database
[2024-06-28 08:17:20 +0000] [7] [INFO] Starting gunicorn 22.0.0
[2024-06-28 08:17:20 +0000] [7] [INFO] Listening at: http://0.0.0.0:5000 (7)
[2024-06-28 08:17:20 +0000] [7] [INFO] Using worker: sync
[2024-06-28 08:17:20 +0000] [8] [INFO] Booting worker with pid: 8
[2024-06-28 08:17:20 +0000] [8] [ERROR] Exception in worker process
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/site-packages/gunicorn/arbiter.py", line 609, in spawn_worker
    worker.init_process()
  File "/usr/local/lib/python3.10/site-packages/gunicorn/workers/base.py", line 134, in init_process
    self.load_wsgi()
  File "/usr/local/lib/python3.10/site-packages/gunicorn/workers/base.py", line 146, in load_wsgi
    self.wsgi = self.app.wsgi()
  File "/usr/local/lib/python3.10/site-packages/gunicorn/app/base.py", line 67, in wsgi
    self.callable = self.load()
  File "/usr/local/lib/python3.10/site-packages/gunicorn/app/wsgiapp.py", line 58, in load
    return self.load_wsgiapp()
  File "/usr/local/lib/python3.10/site-packages/gunicorn/app/wsgiapp.py", line 48, in load_wsgiapp
    return util.import_app(self.app_uri)
  File "/usr/local/lib/python3.10/site-packages/gunicorn/util.py", line 371, in import_app
    mod = importlib.import_module(module)
  File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 992, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1004, in _find_and_load_unlocked
ModuleNotFoundError: No module named 'redash'
[2024-06-28 08:17:20 +0000] [8] [INFO] Worker exiting (pid: 8)
[2024-06-28 08:17:20 +0000] [7] [ERROR] Worker (pid:8) exited with code 3
[2024-06-28 08:17:20 +0000] [7] [ERROR] Shutting down: Master
[2024-06-28 08:17:20 +0000] [7] [ERROR] Reason: Worker failed to boot.

Technical details:

• Redash Version: main branch directly
• Architecture: ARMv8
• How did you install Redash: Due to seemingly missing support for ARMv8 (see https://github.com/getredash/redash/issues/5765#issuecomment-2196255592) I did a git clone https://github.com/getredash/redash followed by a docker build on our ARM based machines. This yielded the image used above, there were no errors observed during the build. Once the now ARM-based image is run tough, redash fails to start.