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Total number of orders when mouseover the customer name

Open Tangol opened this issue 3 years ago • 4 comments

We have many cases of repeat customers that frequently place orders and it would be nice that when we mouseover their name, we could see the total number of orders they had for that vendor. The script should return all orders, regardless of their status (completed, canceled, refunded, failed etc.), as it would also help with tracking bad customers (customers that place tons of fake orders, or customers that request their money back a lot, etc.).

Something like we have on the order Date: total

Thanks!

Tangol avatar Jun 11 '21 12:06 Tangol

Invalid

nurul-umbhiya avatar Sep 13 '21 09:09 nurul-umbhiya

Perhaps make a new customer page where vendor's will see that customer lifetime transaction history.

nurul-umbhiya avatar Sep 13 '21 09:09 nurul-umbhiya

Perhaps make a new customer page where vendor's will see that customer lifetime transaction history.

Yes, that would be the ideal way to do it, as you can see in an example below.

customers

However, it's more complex and harder to implement than a simple query that returns the total number of orders, like in my suggestion. The mouseover feature is super-useful as it gives us the ability to quickly check if the order is from a repeat customer (maybe you want to reward him with a discount, for being a loyal customer). Either way, it's your call.

Thanks!

Tangol avatar Sep 13 '21 11:09 Tangol

@Tangol if we had to do it, we will do it in a way so that everyone gets benefited from this feature. Thanks for your suggestion, we are considering this as a new feature.

nurul-umbhiya avatar Sep 13 '21 14:09 nurul-umbhiya