Copilot++ says it requires pro even though logged in using a Pro account

[jamoski3112]

Hi,

Ive been using cursor and copilot++ for some time now on my older devices copilot was running fine and when I installed cursor in a newer device it shows that Copilot++ requires pro (custom model) even though I am using a pro subscription I tried disabling the feature through the settings and also tried reinstalling cursor still it shows the same message.

Device: Macbookpro M3 Macos Sonoma14.6

[truell20]

Can you confirm that you see a Pro badge next to the "Account" header when you go to settings by hitting the gear in the top right?

[jamoski3112]

Hi @truell20 ,

Thanks for the reply i have added screenshots on the issue please let me know if you require any more details

[sentoc]

same issue with me, quit and reopen, or reinstall cursor ide does not help.

Macbook Pro M2 MacOs 14.3.1 (23D60)

Version: 0.39.0
VSCode Version: 1.91.1
Commit: 67685f6d849a40497339e3f7bc51bcc54208f410
Date: 2024-08-02T07:37:19.753Z
Electron: 29.4.0
ElectronBuildId: undefined
Chromium: 122.0.6261.156
Node.js: 20.9.0
V8: 12.2.281.27-electron.0
OS: Darwin arm64 23.3.0

[jamoski3112]

Seems it is a Mac issue having arm processors. I have Cursor on windows with the same account and copilot works fine also on Mac on x86 processors.

[citypaul]

I have the exact same issue. I'm logged in and it clearly displays "pro", but I get the same message telling me Cursor Tab requires pro...

I'm also on an M3 Mac.

[JoshuaGruber]

Having the same issue with Cursor Tab, not copilot++.

[giswqs]

I am on Linux and having the same issue.