getcursor
No connection while behind corporate proxy
The side panel, inline editing, and copilot++ are recently experiencing either no connection (inline editting, copilot++) or spotty connection (in the side panel) while used behind an SSL proxy. I currently cannot use any features of cursor. This is a recent change, previously inline editting and the side panel were working fine. I have tested with several cursor models, and using an openai key, to the same effect.
failed request IDs: inline edits: 21a17ae0-6a0b-49dc-b747-eca733e31f77 side panel: 981b8c18-b7ae-4c3c-931e-9dd8a4176c37 copilot++: 2024-07-08 09:47:07.990 [info] CURSOR LOG: Error in streaming cpp [internal] Protocol error 2024-07-08 09:47:07.990 [info] CURSOR LOG: restFunc done 693d9e49-65fc-4ab0-8d6e-748ebce98df4
Version: 0.36.2 VSCode Version: 1.89.1 Commit: 9a6d781540ba2732cf26551c07629e68121c6580 Date: 2024-07-07T21:57:45.723Z (15 hrs ago) Electron: 28.2.8 ElectronBuildId: undefined Chromium: 120.0.6099.291 Node.js: 18.18.2 V8: 12.0.267.19-electron.0 OS: Darwin arm64 23.5.0
Having the same issue currently after the latest update. This is very frustrating.
After today's update, the side panel is working. However, Ctrl+K editing mode still doesn't work.
Any fix to this is expected? I'm using cursor on my hobby projects and super happy with it.
In work we're using copilot and I find it utterly useless. I want to recommend cursor to our team to move but cannot as we're behind z-scaler and although any other program works (including copilot, tabnine, docker etc etc.) cursor just doesn't work.
Are they giving up on responding any potential solution? (I know they're slow on response) I should also mention in the corporation environment, indexing, copilot++, and ctrl+k are all malfunctioned. This is unacceptably unstable for cursor running on certain environment.
Same to me.
2024-08-19 15:57:26.490 [info] CURSOR LOG: restFunc done 6ef268b0-e9eb-4860-8df0-819cfe148265 2024-08-19 15:57:26.770 [info] CURSOR LOG: restFunc initiated 615ef513-85cc-4787-9f1c-49fb72d2f730 2024-08-19 15:57:27.015 [info] CURSOR LOG: Error in streaming cpp [canceled] This operation was aborted
Also using Zscaler for proxy http://127.0.0.1/9000
Might be due to corp security deploying SSL clients prevented from requesting insecure connections and gateways that reject self signing in the certificate chain. Big companies desperate to both leverage the benefits of the tech and prevent access to it.
Hitting the same issue (also ZScaler). We have the cert setup so that pretty much everything else, including Github Copilot, Nodejs, WSL, etc all work through ZScaler. The chat in cursor also works, but indexing and code edits don't.
It doesn't seem like Cursor's extension is quite standard under the hood so I'm not sure where I'd poke to debug this. We have access to the ZScaler log, and see the failed SSL Handshake coming from Cursor's requests there, but don't know what to do about it.
Have you tried disabling http/2?
Here is how to do that, and I found that link on the forum. It helped in my case.
Wow yeah that helped! Still doesn't fix the tab autocomplete, but fixes the side panel and cmd K. It seems like they've abandoned the github issues and just use their own forum. Thanks for the info @anmorgunov.
The tab actually works for me as well, but glad it helps at least partially
Yeah, seems to be an unrelated issue. It works for me now on simple files. Thanks so much dude.
Have you tried disabling http/2?
Here is how to do that, and I found that link on the forum. It helped in my case.
Oh yeah, It does work!!!!
Appreciate it mate.
Have you tried disabling http/2?
Here is how to do that, and I found that link on the forum. It helped in my case.
This fixed both cmd k and tab. Thank you!!!
Closing this, solution here
Have you tried disabling http/2?
Here is how to do that, and I found that link on the forum. It helped in my case.
I can't even first login after install... can't use it ! I'm directed to the login page, but Cursor doesn't give a fack .. still waiting for login forever.
For anyone still stuck, the solution by @anmorgunov worked, just add "cursor.general.disableHttp2": true to your settings
For anyone still stuck, the solution by @anmorgunov worked, just add
"cursor.general.disableHttp2": trueto your settings
Can you describe in detail where to add this instruction? I don't know which file to modify.
@zhaoxin111 : Cmd/Ctrl + , then search for http2
But, it didn't help much for me. Cusor still don't see I''ve "business" plan. Tab don't work.
I guess I'm stuck with alternatives of cursor for now.
Depending on how your corp proxy works, you may need to launch cursor from the terminal chaining it with whatever script enables proxy in your case. At least in my case it won't work otherwise.
@anmorgunov could you post your terminal command example? My corp is using Lookout SASE Tunnel and replacing CA root certs, disabling http2 does not help my case...
For anyone still stuck, the solution by @anmorgunov worked, just add
"cursor.general.disableHttp2": trueto your settingsCan you describe in detail where to add this instruction? I don't know which file to modify.
I just put it into my user settings, available via 'Open User Settings (JSON)' from the command palette and it worked
Depending on how your corp proxy works, you may need to launch cursor from the terminal chaining it with whatever script enables proxy in your case. At least in my case it won't work otherwise.
Wdym ? We don't know how the requests are made, and why it doesn't work (logs are unclear). I suppose this is because my proxy (ZScaler) need the use of some custom signing certificates. But the certificates are registered in the windows store, i've added them in the node.js store (the tricks for copilot). But for cursor, if you know where/if they use a specific store, please enlight us. (btw sonnet won't be of any help here :) )
if you know where/if they use a specific store, please enlight us
mate, I'm not a sysadmin, I probably know less about proxies than you do.
I just said that in my particular case launching cursor as an app led to tab\cmd k not working, so I went, talked to sonnet for half an hour, and had a solution for my particular case in which everything works. I'll just say that I have zscaler as well and I didn't have to mess with it.
@anmorgunov mate, I'm not a sysadmin, ...
definitely a teaser. Please post your solution for your particular case here or get out.