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how to handle session expiration while chat is ongoing

Open richanshah opened this issue 1 year ago • 7 comments

getting below error

onSendMessage error= ChatConnectionException: null ErrorPacket: {type: auth, code: 401, condition: Condition.not_authorized, text: You must authenticate session first, before you can send any message or presence packet.}

richanshah avatar Sep 25 '23 11:09 richanshah

I CB-SDK: : onSendMessage error= ChatConnectionException: null ErrorPacket: {type: auth, code: 401, condition: Condition.not_authorized, text: You must authenticate session first, before you can send any message or presence packet.}

richanshah avatar Sep 25 '23 11:09 richanshah

              I  CB-SDK: : onSendMessage error= ChatConnectionException: null ErrorPacket: {type: auth, code: 401, condition: Condition.not_authorized, text: You must authenticate session first, before you can send any message or presence packet.}
                                 I  CB-SDK: CubeChatConnection: Chat connection Closing
                                 I  CB-SDK: CubeChatConnection: Chat connection Closing
                                 I  CB-SDK: CubeChatConnection: Chat connection Closing
                                 I  CB-SDK: CubeChatConnection: Chat connection Closing
                                 I  CB-SDK: : [_initCubeChat] state CubeChatConnectionState.Closing
                                 I  CB-SDK: : [_initCubeChat] state CubeChatConnectionState.Closing
                                 I  CB-SDK: : [_initCubeChat] state CubeChatConnectionState.Closing
                                 I  CB-SDK: CubeChatConnection: Chat connection Closed
                                 I  CB-SDK: CubeChatConnection: Chat connection Closed
                                 I  CB-SDK: CubeChatConnection: Chat connection Closed
                                 I  CB-SDK: CubeChatConnection: Chat connection Closed
                                 I  CB-SDK: : [_initCubeChat] state CubeChatConnectionState.Closed
                                 I  CB-SDK: : [_initCubeChat] state CubeChatConnectionState.Closed
                                 I  CB-SDK: : [_initCubeChat] state CubeChatConnectionState.Closed
                                 I  showSoftInput(View,I)
                                 I  ssi() - flag : 0 view : com.bv.mainCourt reason = SHOW_SOFT_INPUT
                                 I  ssi() view is not EditText
                                 D  show(ime(), fromIme=true)
                                 I  showSoftInput(View,I)
                                 I  ssi() - flag : 0 view : com.bv.mainCourt reason = SHOW_SOFT_INPUT
                                 I  ssi() view is not EditText
                                 D  show(ime(), fromIme=true)
                                 I  ViewPostIme pointer 0
                                 I  ViewPostIme pointer 1
                                 I  CB-SDK: : onSendMessage message= {_id: 65116a023687295dbf716c72, chat_dialog_id: null, message: hi, date_sent: 1695640066, sender_id: null, recipient_id: null, read_ids: null, delivered_ids: null, views_count: null, attachments: null, reactions: null, id: null, created_at: null, updated_at: null}
                                 I  CB-SDK: AsyncStanzaSender: add new task 65116a023687295dbf716c72
                                 I  CB-SDK: AsyncStanzaSender: start timer 65116a023687295dbf716c72
                                 I  CB-SDK: AsyncStanzaSender: unpause subscription
                                 I  CB-SDK: AsyncStanzaSender: responseStanza 651169953687295dbf716c71
                                 I  showSoftInput(View,I)
                                 I  ssi() - flag : 0 view : com.bv.mainCourt reason = SHOW_SOFT_INPUT
                                 I  ssi() view is not EditText
                                 D  show(ime(), fromIme=true)
                                 I  showSoftInput(View,I)
                                 I  ssi() - flag : 0 view : com.bv.mainCourt reason = SHOW_SOFT_INPUT
                                 I  ssi() view is not EditText
                                 D  show(ime(), fromIme=true)
                                 I  ViewPostIme pointer 0
                                 I  ViewPostIme pointer 1
                                 I  CB-SDK: : onSendMessage message= {_id: 65116a053687295dbf716c73, chat_dialog_id: null, message: gi, date_sent: 1695640069, sender_id: null, recipient_id: null, read_ids: null, delivered_ids: null, views_count: null, attachments: null, reactions: null, id: null, created_at: null, updated_at: null}
                                 I  CB-SDK: AsyncStanzaSender: add new task 65116a053687295dbf716c73
                                 I  CB-SDK: AsyncStanzaSender: start timer 65116a053687295dbf716c73
                                 I  showSoftInput(View,I)
                                 I  ssi() - flag : 0 view : com.bv.mainCourt reason = SHOW_SOFT_INPUT
                                 I  ssi() view is not EditText
                                 D  show(ime(), fromIme=true)
                                 I  showSoftInput(View,I)
                                 I  ssi() - flag : 0 view : com.bv.mainCourt reason = SHOW_SOFT_INPUT
                                 I  ssi() view is not EditText
                                 D  show(ime(), fromIme=true)
                                 I  ViewPostIme pointer 0
                                 I  ViewPostIme pointer 1
                                 I  ViewPostIme pointer 0
                                 I  ViewPostIme pointer 1
                                 I  ViewPostIme pointer 0
                                 I  ViewPostIme pointer 1
                                 I  CB-SDK: : onSendMessage message= {_id: 65116a083687295dbf716c74, chat_dialog_id: null, message: gi, date_sent: 1695640072, sender_id: null, recipient_id: null, read_ids: null, delivered_ids: null, views_count: null, attachments: null, reactions: null, id: null, created_at: null, updated_at: null}
                                 I  CB-SDK: AsyncStanzaSender: add new task 65116a083687295dbf716c74
                                 I  CB-SDK: AsyncStanzaSender: start timer 65116a083687295dbf716c74
                                 I  showSoftInput(View,I)
                                 I  ssi() - flag : 0 view : com.bv.mainCourt reason = SHOW_SOFT_INPUT
                                 I  ssi() view is not EditText
                                 D  show(ime(), fromIme=true)
                                 I  showSoftInput(View,I)
                                 I  ssi() - flag : 0 view : com.bv.mainCourt reason = SHOW_SOFT_INPUT
                                 I  ssi() view is not EditText
                                 D  show(ime(), fromIme=true)
                                 I  ViewPostIme pointer 0
                                 I  ViewPostIme pointer 1
                                 I  ViewPostIme pointer 0
                                 I  ViewPostIme pointer 1
                                 I  CB-SDK: : onSendMessage message= {_id: 65116a133687295dbf716c75, chat_dialog_id: null, message: hi, date_sent: 1695640083, sender_id: null, recipient_id: null, read_ids: null, delivered_ids: null, views_count: null, attachments: null, reactions: null, id: null, created_at: null, updated_at: null}
                                 I  CB-SDK: AsyncStanzaSender: add new task 65116a133687295dbf716c75
                                 I  CB-SDK: AsyncStanzaSender: start timer 65116a133687295dbf716c75

richanshah avatar Sep 25 '23 11:09 richanshah

onSendMessage error= ChatConnectionException: Connection timeout was occured durins end packe

richanshah avatar Sep 25 '23 11:09 richanshah

even when connecting to new wifi i am getting this kind of message

onSendMessage message= {_id: 65116d223687295dbf716c77, chat_dialog_id: null, message: hi oi, date_sent: 1695640866, sender_id: null, recipient_id: null, read_ids: null, delivered_ids: null, views_count: null, attachments: null, reactions: null, id: null, created_at: null, updated_at: null}

void onSendChatMessage(String content) { if (content.trim() != '') { final message = createCubeMsg(); message.body = content.trim(); onSendMessage(message); } else { showSnackBar(message: 'Nothing to send'); } }

createCubeMsg not providing proper data

richanshah avatar Sep 25 '23 11:09 richanshah

are you sure that you sent the message after successfully logging into the chat? from the provided log I can see some issues with the chat connection, it closes due to some reasons

TatankaConCube avatar Sep 26 '23 09:09 TatankaConCube

yes i had login successfully, maybe in between my net was slow. but still it should not provide me proper error so that my user can get better idea or else provide me status code with error message so that i can show user some popup if issue is related to network.

but here even after switching to wifi i have tried to send a message , at that time cubemessage has not provided me right data as below

even when connecting to new wifi i am getting this kind of message

Logs : onSendMessage message= {_id: 65116d223687295dbf716c77, chat_dialog_id: null, message: hi oi, date_sent: 1695640866, sender_id: null, recipient_id: null, read_ids: null, delivered_ids: null, views_count: null, attachments: null, reactions: null, id: null, created_at: null, updated_at: null}

Logic : - void onSendChatMessage(String content) { if (content.trim() != '') { final message = createCubeMsg(); message.body = content.trim(); onSendMessage(message); } else { showSnackBar(message: 'Nothing to send'); } }

richanshah avatar Sep 26 '23 10:09 richanshah

have you managed this issue? or do you still need our help?

TatankaConCube avatar Dec 28 '23 11:12 TatankaConCube