unable to get ring or vibrate on ring screen

[singhcreations]

Alarm lates version

Describe the bug .unable to get ring on ring screen no vibrate nothing issue is arrise after updating to new version kindly check

[gdelataillade]

Hi @singhcreations

Please share the steps to reproduce.

[MeharKaur2399]

when my phone locked, i got notification on lock screen first i click on open the lock screen then i click notification then i go to ring screen, when i go to ring screen ,sound and volumne gone on ring screen there.

using redmi note 13 pro plus and android 14