CUERipper have troubles with HP PLDS DVDRW DU8AESH 6HSM: "UNRECOVERED READ ERROR"

[SpFNn00j34g]

Hi, I was trying to rip a CD with the HP PLDS DVDRW DU8AESH 6HSM drive but I get this error at around 90%: "Exception: Error reading CD: medium error: UNRECOVERED READ ERROR". I think it's the same trouble as #19 and #133, is there any solution? Thanks and best regards

[c72578]

@SpFNn00j34g Thanks for your report. Which version of CUETools are you using? Does this also happen with other CDs or only this one at around 90%?

[SpFNn00j34g]

@c72578 Hi, thanks for your reply.

I'm using the latest version (2.2.2) and unfortunately it's the only music CD I have, so I wouldn't be sure if the problem is only with that disc.

It always happens when it's around 90%, it never gets to complete the process.

Regards!

[c72578]

@SpFNn00j34g Thanks for the additional details.

Could you please try the following build from PR #203 according to the instructions below:

CUETools_2.2.2_2022-07-08_git_0352518_Add_setting_for_C2ErrorMode.zip SHA256: 44cd07b69125bb8710a8d80d4a7cb02498dd09e680d5c01ba554e362e13c7486

• Rename the file: user_profiles_enabled -> user_profiles_disabled In this case, the settings.txt file will later be in a subdirectory of the unpacked CUETools zip file
• Start CUERipper.exe once and close it. Aftwards there will be the file CUERipper\settings.txt
• Edit the settings.txt file and try the three different C2ErrorModes, to see if one of them works and 100% of the CD can be read.
• CUERipper should be closed before editing and started again after each editing is finished.
• Examples:

Edited settings.txt file, C2ErrorMode 0 (None)

=  <DriveC2ErrorModes>
=    <item>
=      <key>
=        <string>HP PLDS DVDRW DU8AESH 6HSM</string>
=      </key>
=      <value>
=        <int>0</int>
=      </value>
=    </item>
=  </DriveC2ErrorModes>

Edited settings.txt file, C2ErrorMode 1 (Mode294)

=  <DriveC2ErrorModes>
=    <item>
=      <key>
=        <string>HP PLDS DVDRW DU8AESH 6HSM</string>
=      </key>
=      <value>
=        <int>1</int>
=      </value>
=    </item>
=  </DriveC2ErrorModes>

Edited settings.txt file, C2ErrorMode 2 (Mode296)

=  <DriveC2ErrorModes>
=    <item>
=      <key>
=        <string>HP PLDS DVDRW DU8AESH 6HSM</string>
=      </key>
=      <value>
=        <int>2</int>
=      </value>
=    </item>
=  </DriveC2ErrorModes>

Please report back results from these three tests.

[SpFNn00j34g]

@SpFNn00j34g Thanks for the additional details.

Could you please try the following build from PR #203 according to the instructions below:

CUETools_2.2.2_2022-07-08_git_0352518_Add_setting_for_C2ErrorMode.zip SHA256: 44cd07b69125bb8710a8d80d4a7cb02498dd09e680d5c01ba554e362e13c7486

• Rename the file: user_profiles_enabled -> user_profiles_disabled In this case, the settings.txt file will later be in a subdirectory of the unpacked CUETools zip file
• Start CUERipper.exe once and close it. Aftwards there will be the file CUERipper\settings.txt
• Edit the settings.txt file and try the three different C2ErrorModes, to see if one of them works and 100% of the CD can be read.
• CUERipper should be closed before editing and started again after each editing is finished.
• Examples:

Edited settings.txt file, C2ErrorMode 0 (None)

=  <DriveC2ErrorModes>
=    <item>
=      <key>
=        <string>HP PLDS DVDRW DU8AESH 6HSM</string>
=      </key>
=      <value>
=        <int>0</int>
=      </value>
=    </item>
=  </DriveC2ErrorModes>

Edited settings.txt file, C2ErrorMode 1 (Mode294)

=  <DriveC2ErrorModes>
=    <item>
=      <key>
=        <string>HP PLDS DVDRW DU8AESH 6HSM</string>
=      </key>
=      <value>
=        <int>1</int>
=      </value>
=    </item>
=  </DriveC2ErrorModes>

Edited settings.txt file, C2ErrorMode 2 (Mode296)

=  <DriveC2ErrorModes>
=    <item>
=      <key>
=        <string>HP PLDS DVDRW DU8AESH 6HSM</string>
=      </key>
=      <value>
=        <int>2</int>
=      </value>
=    </item>
=  </DriveC2ErrorModes>

Please report back results from these three tests.

@c72578 Hello, here it is: C2ErrorMode 0 (None): Not complete. The process did not complete, but reached up to 96%. C2ErrorMode 1 (Mode294): Not complete. The process failed to start. C2ErrorMode 2 (Mode296): Not complete. The process did not complete, but reached up to 95%.

Unfortunately, it still has the same error (they all gave the same "UNRECOVERED READ ERROR" error message) but at least it got over 90%, which I think is progress.

Regards!

[c72578]

@SpFNn00j34g Thanks for testing and providing the results. This confirms, that Mode294 is not working for the DU8AESH drive, which was addressed in https://github.com/gchudov/cuetools.net/commit/8a2398bca6ab693de42e082b5eb0c4946b0d5b7b. Mode296 is used instead.

How good is the condition of the CD? Are there any visible scratches, fingerprints or cracks? Especially in the outer area, where the read error occurs (90-100%). Maybe you can do some additional cleaning of the CD, see e.g. [1].

[1] https://www.wikihow.com/Clean-a-Dirty-CD?amp=1

[c72578]

@SpFNn00j34g Could you rip the complete CD after cleaning?

[SpFNn00j34g]

@c72578 Hi, sorry for the delay. I just got another CD (unfortunately, not a copy of the same CD) and this one did complete the process properly and successfully. The previous CD seems to have damage, because it has small scratches in certain areas. I didn't notice it the first time.

I am still in the process of looking for a CD cleaner.

I appreciate all the help so far, but I am really not sure now how to rescue the information in that section, if it is damaged. Sorry for the inconveniences and regards.

[c72578]

@SpFNn00j34g Thanks for sharing the additional information. Good to hear, that a different CD could be ripped completely without any problems. Can this issue be closed now?