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[MASSIVE BUG] Gantry 5 break password reset functionality.

Open J-Wick4 opened this issue 1 year ago • 6 comments

Guys, this is frustrating when essential Joomla functions are prevented from functioning correctly.

When clicking "Forgot your password," the site forwards to the home page with the url:

https://mysite.com/component/comprofiler/lostpassword, which ends up being the home page.

The options for this are way down the home page near the bottom 3rd, where a regular web visitor would never see it.

When entering the user name and email address to have the email sent, it refreshes the home page, and nothing is sent nor presented with the page to enter the key code from the email.

Please fix this immediately, or explain what gymnastic settings I have to input for this to work correctly with Gantry.

J-Wick4 avatar Aug 16 '23 21:08 J-Wick4

@J-Wick4 Do you have a staging site where I can have a look at this with you? Is this J4 or J3? What version of Gantry?

N8Solutions avatar Aug 16 '23 22:08 N8Solutions

Sorry, I don't have a staging site currently. Joomla 4.3.3 Gantry 5.5.15 Anacron v2.5.0

This seems to be a carry over from the MFA bug.

J-Wick4 avatar Aug 16 '23 22:08 J-Wick4

@J-Wick4 Do you have a staging site where I can have a look at this with you? Is this J4 or J3? What version of Gantry?

Actually, I did find a staging site that has the exact same issue.

J-Wick4 avatar Aug 17 '23 02:08 J-Wick4

@J-Wick4 If you are inclined, private message me and I can take a look at the staging site with you.

N8Solutions avatar Aug 18 '23 21:08 N8Solutions

related: https://rockettheme.com/forum/joomla-template-anacron/290224-password-reset-not-working-joomla-4-3-3#1455370

blizam avatar Aug 29 '23 18:08 blizam

I have given up on Gantry5/RocketTheme and migrated my site to SP Page Builder Pro with the Helix Framework.

I'm blown away by how much faster it is to create awesome-looking websites without Joomla 4 compatibility issues, and their support team is super reactive and knowledgeable.

J-Wick4 avatar Aug 29 '23 18:08 J-Wick4