galaxy icon indicating copy to clipboard operation
galaxy copied to clipboard

Published 20 hours ago • verified publisher icon galaxyproject

Visualizations/Charts: msa viewer stalls during data loading

Open jennaj opened this issue 7 months ago • 1 comments

Describe the bug The MSA viewer will not load at UseGalaxy.org. It will load at other UseGalaxy servers. Interestingly, you can name and save the still-loading visualization, plus generate a share link.

Galaxy Version and/or server at which you observed the bug The Galaxy Server is running version 24.1.2.dev0 , and the web client was built on Thursday Jul 18th 1:13:13 2024 GMT-7 .

Browser and Operating System Operating System: Windows, Linux, macOS Browser: Firefox, Chrome, Chrome-based, Safari

To Reproduce Steps to reproduce the behavior:

  1. Go to a fasta with multiple sequences
  2. Click on chart icon
  3. Select the msa viewer
  4. See error: continually loading

Shared history with fasta: https://usegalaxy.org/u/jen-at-org/h/copy-of-test-charts-for-msa-viewer Shared stalled visualization: https://usegalaxy.org/u/jen-at-org/v/hello-msa

Expected behavior Load the data at ORG :)

Screenshots

ORG Screen Shot 2024-07-18 at 10 51 39 AM

Screen Shot 2024-07-18 at 10 51 49 AM

Same data at EU Screen Shot 2024-07-18 at 10 56 15 AM

Additional context

  • Impacts GTN tutorials
  • Reported by Frederick Tan

jennaj avatar Jul 18 '24 17:07 jennaj