toolsboox-android icon indicating copy to clipboard operation
toolsboox-android copied to clipboard
verified publisher icon gaborauth

[Templates] Error when export any templates

Open jaleonmachado opened this issue 2 years ago • 1 comments

Describe the bug Under templates, when I export any of them, obtain this error:

java.io.FileNotFoundException: /storage/emulated/0/Download/toolsBoox/noteTemplate/name_of_the_exported_file.pdf: open failed: ENOENT (No such file or directory

Device details:

  • Device: Tab C mini

Additional context The App have permission to Calendar and Files and multimedia Screenshot_20230811-210749

jaleonmachado avatar Aug 11 '23 19:08 jaleonmachado

It's a common issue based on Android's privacy settings: if you reinstalled the app, the new app cannot even read egy previous app's folders. The workaround: need to rename the 'toolsBoox' folder in the 'Download' and the new app can create it again.

gaborauth avatar Feb 07 '25 11:02 gaborauth