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Lenovo Thinkpad P15s - Bettery Firmware Update 1.0.8523 -> 1.1.10246 - Battery gets too hot while charging
Hi, I updated my system firmware a few days ago. Since the update, my laptop gets super hot while charging, especially around the battery area.
When I run the sensors command, some of the temperatures reported are between 80 and 100 degrees celsius while the power supply is plugged in. In general, the laptop is noticeably and concerningly hotter than before these upgrades.
For reference, when the laptop is not plugged in, the temperatures are at a acceptable level (similar to before the firmware upgrade) at around 40-55 degrees celsius.
Any advice?
fwupdmgr get-devices
20W6CTO1WW
│
├─Battery:
│ Device ID: f95c9218acd12697af946874bfe4239587209232
│ Summary: UEFI ESRT device
│ Current version: 1.1.10246
│ Minimum Version: 0.0.1
│ Vendor: Lenovo (DMI:LENOVO)
│ Update State: Success
│ GUID: 8ac4c4f4-963c-40c4-a102-59779bbd17ac
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─Embedded Controller:
│ Device ID: 2292ae5236790b47884e37cf162dcf23bfcd1c60
│ Summary: UEFI ESRT device
│ Current version: 0.1.42
│ Minimum Version: 0.1.42
│ Vendor: Lenovo (DMI:LENOVO)
│ Update State: Success
│ GUID: 2a5d161c-0ba2-4136-94b3-c027f0a7e5fc
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─Integrated Camera:
│ Device ID: 3fa281ddf80d8a06b8ee5d8beb48d38ee95a9627
│ Current version: 59.18
│ Vendor: Chicony Electronics Co.,Ltd. (USB:0x04F2)
│ GUIDs: 17d214a8-3e31-5f50-94b5-45bf35278459
│ f8d483f9-9284-51b6-9363-7e6d59c40a97
│ Device Flags: • Updatable
│
├─Intel Management Engine:
│ Device ID: 349bb341230b1a86e5effe7dfe4337e1590227bd
│ Summary: UEFI ESRT device
│ Current version: 240.42.2235
│ Minimum Version: 0.0.1
│ Vendor: Lenovo (DMI:LENOVO)
│ Update State: Success
│ GUID: 5d19c74d-6a93-489a-a5ed-65cb7f1e13bf
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─MZVLB1T0HBLR-000L7:
│ Device ID: 04e17fcf7d3de91da49a163ffe4907855c3648be
│ Summary: NVM Express solid state drive
│ Current version: 5M2QEXF7
│ Vendor: Samsung (NVME:0x144D)
│ GUIDs: 0b4d773a-7ac3-58c1-a541-e22ef1cdfe02
│ c9d531ea-ee7d-5562-8def-c64d0d144813
│ 6e54c992-d302-59ab-b454-2d26ddd63e6d
│ 47335265-a509-51f7-841e-1c94911af66b
│ b77af583-f45c-537c-8584-fc5d1c80fa20
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│ • Signed Payload
│
├─System Firmware:
│ │ Device ID: a45df35ac0e948ee180fe216a5f703f32dda163f
│ │ Summary: UEFI ESRT device
│ │ Current version: 0.1.56
│ │ Vendor: Lenovo (DMI:LENOVO)
│ │ Update State: Success
│ │ GUIDs: 973a10fa-79c0-453e-b78c-27b55cc0e6eb
│ │ 230c8b18-8d9b-53ec-838b-6cfc0383493a
│ │ Device Flags: • Internal device
│ │ • Updatable
│ │ • System requires external power source
│ │ • Supported on remote server
│ │ • Needs a reboot after installation
│ │ • Cryptographic hash verification is available
│ │ • Device is usable for the duration of the update
│ │
│ └─UEFI dbx:
│ Device ID: 362301da643102b9f38477387e2193e57abaa590
│ Summary: UEFI revocation database
│ Current version: 267
│ Minimum Version: 267
│ Vendor: UEFI:Linux Foundation
│ Install Duration: 1 second
│ GUIDs: 14503b3d-73ce-5d06-8137-77c68972a341
│ 5971a208-da00-5fce-b5f5-1234342f9cf7
│ c6682ade-b5ec-57c4-b687-676351208742
│ f8ba2887-9411-5c36-9cee-88995bb39731
│ Device Flags: • Internal device
│ • Updatable
│ • Needs a reboot after installation
│ • Only version upgrades are allowed
│ • Signed Payload
│
├─UEFI Device Firmware:
│ Device ID: d96de5c124b60ed6241ebcb6bb2c839cb5580786
│ Summary: UEFI ESRT device
│ Current version: 0
│ Minimum Version: 1
│ Vendor: DMI:LENOVO
│ Update State: Success
│ GUID: f9046fe1-204a-4fd9-a991-f15075745b98
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─UEFI Device Firmware:
│ Device ID: f37fb01122dd62c773f4e84ec89737e059712d59
│ Summary: UEFI ESRT device
│ Current version: 1
│ Minimum Version: 1
│ Vendor: DMI:LENOVO
│ Update State: Success
│ GUID: 408e7431-1bfc-4b53-b318-a756e7cd641c
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─UEFI Device Firmware:
│ Device ID: 36efb79c255f402f619fa9eb53cd659db51f2a04
│ Summary: UEFI ESRT device
│ Current version: 65794
│ Minimum Version: 65794
│ Vendor: DMI:LENOVO
│ Update State: Success
│ GUID: 486b7143-bd04-4d1c-9499-fdb43138f0be
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─UEFI Device Firmware:
│ Device ID: 11a7fbdd09ce583e58b899660fe10f147fd155a2
│ Summary: UEFI ESRT device
│ Current version: 2754747
│ Vendor: DMI:LENOVO
│ Update State: Success
│ GUID: 9dec5ab8-3484-42ea-883a-1b12ace95d37
│ Device Flags: • Internal device
│ • Updatable
│ • System requires external power source
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
└─UEFI Device Firmware:
Device ID: a083ebc5138e5e071ef7270cc9a8280722cc7adf
Summary: UEFI ESRT device
Current version: 22808
Minimum Version: 1
Vendor: DMI:LENOVO
Update State: Success
GUID: 4b3d2033-ae0c-4f25-bc3f-96f0ed347569
Device Flags: • Internal device
• Updatable
• System requires external power source
• Needs a reboot after installation
• Device is usable for the duration of the update
________________________________________________
Devices that have been updated successfully:
• Intel Management Engine (240.41.2142 → 240.42.2235)
• Embedded Controller (0.1.41 → 0.1.42)
• Battery (1.0.8523 → 1.1.10246)
• System Firmware (0.1.34 → 0.1.56)
fwupdmgr update
There appear to be no futher updates available...
Devices with no available firmware updates:
• Integrated Camera
• UEFI Device Firmware
• UEFI Device Firmware
• UEFI Device Firmware
• UEFI Device Firmware
• UEFI Device Firmware
• UEFI dbx
Devices with the latest available firmware version:
• Battery
• Embedded Controller
• Intel Management Engine
• MZVLB1T0HBLR-000L7
• System Firmware
Thanks in advance
If you downgrade the firmware does the battery behaviour return to normal? @mrhpearson any ideas?
I am not able to downgrade the battery firmware using fwupdmgr. Any ideas on what else I could try?
The issue is still present; battery is extremely hot while computer is charging...
$ fwupdmgr get-history
# ...
├─Battery:
│ │ Device ID: f95c9218acd12697af946874bfe4239587209232
│ │ Previous version: 1.0.8523
│ │ Update State: Success
│ │ GUID: 8ac4c4f4-963c-40c4-a102-59779bbd17ac
│ │ Device Flags: • Internal device
│ │ • Updatable
│ │ • System requires external power source
│ │ • Supported on remote server
│ │ • Needs a reboot after installation
│ │ • Reported to remote server
│ │ • Device is usable for the duration of the update
│ │
│ └─ New version: 1.1.10246
│ Remote ID: lvfs
│ License: Unknown
│ Description:
│ The vendor did not supply any release notes.
│
# ...
$fwupdmgr downgrade f95c9218acd12697af946874bfe4239587209232
No downgrades for Battery: current version is 1.1.10246: 1.1.10246=same
$ fwupdmgr downgrade
Choose a device:
0. Cancel
1. f95c9218acd12697af946874bfe4239587209232 (Battery)
2. 2292ae5236790b47884e37cf162dcf23bfcd1c60 (Embedded Controller)
3. 349bb341230b1a86e5effe7dfe4337e1590227bd (Intel Management Engine)
4. 04e17fcf7d3de91da49a163ffe4907855c3648be (MZVLB1T0HBLR-000L7)
5. a45df35ac0e948ee180fe216a5f703f32dda163f (System Firmware)
1
No downgrades for Battery: current version is 1.1.10246: 1.1.10246=same
I also just reinstalled the battery firmware, using fwupdmgr reinstall. Not convinced that this has had a positive effect yet though...
Also, the charging adapter is hotter than ever also... it is uncomfortable to hold in my hand. i've not experienced this before the firmware update...
hi @ethaning , @hughsie , @mrhpearson is on leave this week, I'll ask FW team to help with this. (LO-2571 for my tracking) Could you try using the pinhole reset and see how it works?
Could you also provide output of the following commands? The team suspected the heat source is not battery.
$ sensors
$ upower
$ sudo fwupdtool get-devices --verbose
Hey, Thanks for the response.
The situation seems to have slowly improved over the last days. I can't say for certain whether my laptop is still much hotter than it was before the updates... But it still is the case that the laptop heats up noticeably more when charging / plugged in, compared with decharging / not plugged in. This is not something I observed before the firmware update and I believe it is new behaviour since the firmware update.
Here is some output from a few days ago. Sorry for the delay on my side - I've been on holidays lately.
sensors
$ sensors coretemp-isa-0000 Adapter: ISA adapter Package id 0: +58.0°C (high = +100.0°C, crit = +100.0°C) Core 0: +56.0°C (high = +100.0°C, crit = +100.0°C) Core 1: +58.0°C (high = +100.0°C, crit = +100.0°C) Core 2: +55.0°C (high = +100.0°C, crit = +100.0°C) Core 3: +56.0°C (high = +100.0°C, crit = +100.0°C)
ucsi_source_psy_USBC000:001-isa-0000 Adapter: ISA adapter in0: 0.00 V (min = +0.00 V, max = +0.00 V) curr1: 3.00 A (max = +0.00 A)
thinkpad-isa-0000
Adapter: ISA adapter
fan1: 6134 RPM
CPU: +58.0°C
GPU: +60.0°C
temp3: +42.0°C
temp4: +1.0°C
temp5: +49.0°C
temp6: +58.0°C
temp7: +58.0°C
temp8: N/A
BAT0-acpi-0 Adapter: ACPI interface in0: 12.89 V
ucsi_source_psy_USBC000:002-isa-0000 Adapter: ISA adapter in0: 5.00 V (min = +5.00 V, max = +13.20 V) curr1: 3.00 A (max = +3.21 A)
nouveau-pci-0100 Adapter: PCI adapter temp1: N/A (high = +95.0°C, hyst = +3.0°C) (crit = +105.0°C, hyst = +5.0°C) (emerg = +135.0°C, hyst = +5.0°C)
iwlwifi_1-virtual-0 Adapter: Virtual device temp1: +67.0°C
nvme-pci-0400 Adapter: PCI adapter Composite: +66.8°C (low = -273.1°C, high = +83.8°C) (crit = +84.8°C) Sensor 1: +66.8°C (low = -273.1°C, high = +65261.8°C) Sensor 2: +76.8°C (low = -273.1°C, high = +65261.8°C)
acpitz-acpi-0 Adapter: ACPI interface temp1: +58.0°C (crit = +128.0°C)
upower
I unplugged the charging cable, then plugged it in again a few seconds later.
$ upower --monitor Monitoring activity from the power daemon. Press Ctrl+C to cancel. [14:16:43.234] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:43.234] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:43.234] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:43.234] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:43.234] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:43.234] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:43.234] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:43.694] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:43.694] device changed: /org/freedesktop/UPower/devices/line_power_AC [14:16:43.694] device changed: /org/freedesktop/UPower/devices/line_power_AC [14:16:44.148] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:44.148] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:44.148] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:44.148] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:44.149] device changed: /org/freedesktop/UPower/devices/line_power_ucsi_source_psy_USBC000o002 [14:16:44.149] device changed: /org/freedesktop/UPower/devices/line_power_ucsi_source_psy_USBC000o002 [14:16:49.013] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:49.013] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:49.013] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:49.013] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:49.013] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:49.013] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:49.013] device changed: /org/freedesktop/UPower/devices/line_power_ucsi_source_psy_USBC000o002 [14:16:49.013] device changed: /org/freedesktop/UPower/devices/line_power_ucsi_source_psy_USBC000o002 [14:16:49.271] device changed: /org/freedesktop/UPower/devices/line_power_AC [14:16:49.271] device changed: /org/freedesktop/UPower/devices/line_power_AC [14:16:50.432] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:50.432] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:50.432] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:50.432] device changed: /org/freedesktop/UPower/devices/battery_BAT0 [14:16:50.432] device changed: /org/freedesktop/UPower/devices/line_power_ucsi_source_psy_USBC000o002
Was not able to easily capture the whole output of sudo fwupdtool get-devices --verbose. Will try again later when I have more time.
Thanks for the help so far!
@ethaning , thanks, I'll share this with the team. Please keep me posted if can see the issue again.
@ChiWei-Chen Hey, thanks for responding.
I just want to let you know that I have been experiencing unusually high temperatures on my laptop during the last few days while my laptop has been charging.
Here is an example from just moments ago of current temperatures:
sensors
$ sensors ucsi_source_psy_USBC000:002-isa-0000 Adapter: ISA adapter in0: 5.00 V (min = +5.00 V, max = +13.20 V) curr1: 3.00 A (max = +3.21 A)
coretemp-isa-0000 Adapter: ISA adapter Package id 0: +82.0°C (high = +100.0°C, crit = +100.0°C) Core 0: +82.0°C (high = +100.0°C, crit = +100.0°C) Core 1: +70.0°C (high = +100.0°C, crit = +100.0°C) Core 2: +74.0°C (high = +100.0°C, crit = +100.0°C) Core 3: +71.0°C (high = +100.0°C, crit = +100.0°C)
thinkpad-isa-0000
Adapter: ISA adapter
fan1: 4658 RPM
CPU: +72.0°C
GPU: +65.0°C
temp3: +44.0°C
temp4: +1.0°C
temp5: +54.0°C
temp6: +72.0°C
temp7: +72.0°C
temp8: N/A
BAT0-acpi-0 Adapter: ACPI interface in0: 12.94 V
ucsi_source_psy_USBC000:001-isa-0000 Adapter: ISA adapter in0: 0.00 V (min = +0.00 V, max = +0.00 V) curr1: 0.00 A (max = +0.00 A)
iwlwifi_1-virtual-0 Adapter: Virtual device temp1: +72.0°C
nvme-pci-0400 Adapter: PCI adapter Composite: +64.8°C (low = -273.1°C, high = +83.8°C) (crit = +84.8°C) Sensor 1: +64.8°C (low = -273.1°C, high = +65261.8°C) Sensor 2: +67.8°C (low = -273.1°C, high = +65261.8°C)
acpitz-acpi-0 Adapter: ACPI interface temp1: +72.0°C (crit = +128.0°C)
My laptop never used to get this hot. It is mildly uncomfortable to touch, due to the heat. Do you have any advice?
Thanks
@ethaning , I've shared this with the team, but most members are on holiday this week. I'll keep you updated if I got any reply.
@ChiWei-Chen Hey, thanks for responding again.
Just wanted to bump this thread. Issue is persisting. Here is a sample of my laptop right now, currently charging...
sensors
$ sensors ucsi_source_psy_USBC000:002-isa-0000 Adapter: ISA adapter in0: 5.00 V (min = +5.00 V, max = +13.20 V) curr1: 3.00 A (max = +3.21 A)
iwlwifi_1-virtual-0 Adapter: Virtual device temp1: +83.0°C
thinkpad-isa-0000
Adapter: ISA adapter
fan1: 6185 RPM
CPU: +86.0°C
GPU: +71.0°C
temp3: +46.0°C
temp4: +1.0°C
temp5: +58.0°C
temp6: +86.0°C
temp7: +86.0°C
temp8: N/A
BAT0-acpi-0 Adapter: ACPI interface in0: 12.24 V
coretemp-isa-0000 Adapter: ISA adapter Package id 0: +87.0°C (high = +100.0°C, crit = +100.0°C) Core 0: +78.0°C (high = +100.0°C, crit = +100.0°C) Core 1: +90.0°C (high = +100.0°C, crit = +100.0°C) Core 2: +77.0°C (high = +100.0°C, crit = +100.0°C) Core 3: +82.0°C (high = +100.0°C, crit = +100.0°C)
ucsi_source_psy_USBC000:001-isa-0000 Adapter: ISA adapter in0: 0.00 V (min = +0.00 V, max = +0.00 V) curr1: 3.00 A (max = +0.00 A)
nvme-pci-0400 Adapter: PCI adapter Composite: +71.8°C (low = -273.1°C, high = +83.8°C) (crit = +84.8°C) Sensor 1: +71.8°C (low = -273.1°C, high = +65261.8°C) Sensor 2: +74.8°C (low = -273.1°C, high = +65261.8°C)
acpitz-acpi-0 Adapter: ACPI interface temp1: +86.0°C (crit = +128.0°C)
@ethaning , thanks for the updated information. The FW team wants to know did you observe this temperature during heavy loading? Or it is light (normal) usage condition just in idle condition? If this temperature is observed during light (normal) usage condition, it might be something wrong we need further debugging. If you can provide the duplicate instruction from the system boot, it would be very helpful.
@ChiWei-Chen The laptop was not idle during this time. I was using it. Usually, while using my laptop, my system is under a rather medium load (Rather high RAM usage and CPU usage fluctuating often from low to high). I will take note of my system usage next time I observe these high temperatures.
Also, what do you mean by the "duplicate instruction from the system boot"? Maybe you could link me to some instructions on how I can provide this information for you? Thanks :)
@ChiWei-Chen Hey, so I am experiencing the symptoms again right now. Laptop is rather hot to touch; many temperature sensors reporting between 70-80 degrees.
sensors
$ sensors ucsi_source_psy_USBC000:002-isa-0000 Adapter: ISA adapter in0: 5.00 V (min = +5.00 V, max = +13.20 V) curr1: 3.00 A (max = +3.21 A)
ucsi_source_psy_USBC000:001-isa-0000 Adapter: ISA adapter in0: 0.00 V (min = +0.00 V, max = +0.00 V) curr1: 3.00 A (max = +0.00 A)
thinkpad-isa-0000
Adapter: ISA adapter
fan1: 5319 RPM
CPU: +74.0°C
GPU: +65.0°C
temp3: +49.0°C
temp4: +1.0°C
temp5: +54.0°C
temp6: +74.0°C
temp7: +74.0°C
temp8: N/A
BAT0-acpi-0 Adapter: ACPI interface in0: 11.91 V
coretemp-isa-0000 Adapter: ISA adapter Package id 0: +80.0°C (high = +100.0°C, crit = +100.0°C) Core 0: +80.0°C (high = +100.0°C, crit = +100.0°C) Core 1: +73.0°C (high = +100.0°C, crit = +100.0°C) Core 2: +71.0°C (high = +100.0°C, crit = +100.0°C) Core 3: +65.0°C (high = +100.0°C, crit = +100.0°C)
iwlwifi_1-virtual-0 Adapter: Virtual device temp1: +75.0°C
nvme-pci-0400 Adapter: PCI adapter Composite: +72.8°C (low = -273.1°C, high = +83.8°C) (crit = +84.8°C) Sensor 1: +72.8°C (low = -273.1°C, high = +65261.8°C) Sensor 2: +75.8°C (low = -273.1°C, high = +65261.8°C)
acpitz-acpi-0 Adapter: ACPI interface temp1: +74.0°C (crit = +128.0°C)
Laptop is not really under heavy load either. CPU usage around the 20-25% mark on average for the last while... (see pic).
One circumstance, under which I seem to experience the symptoms worse, is when the laptop is starts charging from a point where the battery is low on charge. Symptoms are not so bad (but still present) when the laptop is plugged in and not charging. But when the laptop is plugged in and charging, the most severe symptoms are experienced.
@ethaning , The thermal team asked some questions, could we have your comment for them?
-
Is this machine using internal iGPU or dGPU(NVIDIA graphic)?
-
Could you provide "top" output when seeing high temperature? The team suspects something running in the system. Since 20% CPU usage does NOT mean CPU power consumption is low. It is suspected the hot area(battery area) means palm rest, like heat comes from the planar via boss.
-
Is the machine in performance or balance mode, is it with AC or DC mode?
Thanks!
@ChiWei-Chen Hey, sorry for the delay in my response. I've not been experiencing the symptoms so much in the last week.
But, after changing some of my computer configuration, I am experiencing the symptoms again. I'll describe the details below, and answer your questions as best as I can.
-
My machine has both internal and dedicated GPU. About a week ago, I reinstalled my NVIDIA drivers, and I set the GPU to the performance mode from the Nvidia settings ( see pic). I believe that using the Nvidia GPU in performance mode results in a heavier usage of the dedicated GPU over the internal gpu?
-
Right now, I am experiencing high temperatures when touching the laptop. the machine is in a rather idle state, but it is plugged in and charging. It is the output from the top command:
top
$ top
top - 10:42:21 up 1:45, 1 user, load average: 3.89, 4.14, 4.04 Tasks: 578 total, 1 running, 577 sleeping, 0 stopped, 0 zombie %Cpu(s): 3.3 us, 1.3 sy, 0.0 ni, 95.3 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st MiB Mem : 15705.0 total, 297.4 free, 12575.8 used, 2831.8 buff/cache MiB Swap: 15625.0 total, 15310.0 free, 315.0 used. 2148.7 avail Mem
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
30002 ebae 20 0 2863792 342628 105884 S 6.3 2.1 1:49.74 Isolated Web Co
11193 ebae 20 0 25.2g 210120 95360 S 5.3 1.3 7:10.45 Xorg
19092 ebae 20 0 1037584 45656 29632 S 4.6 0.3 4:44.93 gnome-system-mo
73290 ebae 20 0 1132.9g 227704 118104 S 4.3 1.4 0:21.74 chrome
11534 ebae 20 0 4622656 381704 94360 S 2.6 2.4 16:41.57 gnome-shell
48369 ebae 20 0 1037028 72476 40064 S 2.3 0.5 0:03.06 terminator
11152 ebae 9 -11 3443468 33488 22596 S 1.7 0.2 2:22.24 pulseaudio
13131 ebae 20 0 32.7g 292336 150580 S 1.7 1.8 11:15.99 chrome
30170 ebae 20 0 327536 44608 33152 S 1.3 0.3 0:19.22 Utility Process
844 root -51 0 0 0 0 S 1.0 0.0 2:34.32 irq/188-nvidia
12837 ebae 20 0 33.2g 647940 363944 S 1.0 4.0 3:50.46 chrome
2503 root 20 0 9778.0m 676652 25472 S 0.7 4.2 1:14.42 java
3314 root 20 0 9847.8m 623916 25216 S 0.7 3.9 1:20.15 java
4163 root 20 0 5683760 195864 7168 S 0.7 1.2 0:51.84 java
13135 ebae 20 0 32.4g 108520 74232 S 0.7 0.7 2:20.09 chrome
29541 ebae 20 0 4012396 689072 237516 S 0.7 4.3 15:26.61 firefox
15 root 20 0 0 0 0 I 0.3 0.0 0:09.07 rcu_preempt
1671 root 20 0 1316428 71548 12928 S 0.3 0.4 0:43.43 tailscaled
4031 systemd+ 20 0 3183516 149584 66944 S 0.3 0.9 0:30.70 beam.smp
4156 root 20 0 9770.2m 984.5m 17408 S 0.3 6.3 1:11.17 java
16734 ebae 20 0 1123.3g 91780 48020 S 0.3 0.6 0:36.86 slack
16828 ebae 20 0 1131.1g 315652 63864 S 0.3 2.0 6:50.37 slack
18968 ebae 20 0 3653996 369960 104288 S 0.3 2.3 0:35.89 sublime_text
67873 ebae 20 0 1132.9g 176560 114840 S 0.3 1.1 0:03.94 chrome
73289 ebae 20 0 1130.9g 232760 107284 S 0.3 1.4 0:11.69 chrome
78236 ebae 20 0 14336 4992 3712 R 0.3 0.0 0:00.04 top
1 root 20 0 168728 13656 7896 S 0.0 0.1 0:23.21 systemd
2 root 20 0 0 0 0 S 0.0 0.0 0:00.01 kthreadd
3 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 rcu_gp
4 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 rcu_par_gp
5 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 slub_flushwq
6 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 netns
10 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 mm_percpu_wq
11 root 20 0 0 0 0 I 0.0 0.0 0:00.00 rcu_tasks_kthread
12 root 20 0 0 0 0 I 0.0 0.0 0:00.00 rcu_tasks_rude_kthread
13 root 20 0 0 0 0 I 0.0 0.0 0:00.00 rcu_tasks_trace_kthread
14 root 20 0 0 0 0 S 0.0 0.0 0:00.61 ksoftirqd/0
16 root rt 0 0 0 0 S 0.0 0.0 0:00.03 migration/0
17 root -51 0 0 0 0 S 0.0 0.0 0:00.00 idle_inject/0
19 root 20 0 0 0 0 S 0.0 0.0 0:00.00 cpuhp/0
20 root 20 0 0 0 0 S 0.0 0.0 0:00.00 cpuhp/1
21 root -51 0 0 0 0 S 0.0 0.0 0:00.00 idle_inject/1
22 root rt 0 0 0 0 S 0.0 0.0 0:00.15 migration/1
23 root 20 0 0 0 0 S 0.0 0.0 0:00.53 ksoftirqd/1
25 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 kworker/1:0H-events_highpri
26 root 20 0 0 0 0 S 0.0 0.0 0:00.00 cpuhp/2
- Since I updated my Nvidia drivers, I also put the machine in performance mode, and since then I have not been experiencing the issues so much. right now, while I'm experiencing the issue, the machine is in Balance mode. Also, I think my machine using AC power; using the upower -d command, I only see info relating to AC devices.
Please let me know if you have any advice. Thanks
@ChiWei-Chen Hey, one more thing, which may or may not be related...
Currently, my laptop is plugged in, but it continues to discharge. The charging indicator on the side of the laptop is not on. Here is the output from the acpi command:
$ acpi -b
Battery 0: Discharging, 22%, 00:18:00 remaining
This is the 3rd or 4th time that this has happened. The first time it happened was maybe 1 or 2 weeks after the initial firmware update, but I didn't think much of it. But it has happened a few times now.
When I restart the laptop, then the laptop is able to charge normally.
Any advice?
@ethaning thank you, I shared this with FW team, and I'll back to you once I get any feedback.
@ethaning sorry for the late feedback. Just got a few questions from FW team. According to the system monitor and top above, the CPU usage > 20% seems very high, this could be the problem, they're checking.
Could you confirm what power mode is used? performance, balanced, or power saver?
@ChiWei-Chen Thanks for the update.
I am using performance mode atm. While using this power mode, the laptop does not get as hot as when it is in balanced mode (but it still does get rather hot - hotter than before the firmware update from weeks ago).
@ethaning thanks. The team wants to know if have you tried rolling back all firmware except the battery firmware? With that condition, still hot during charge?