ariston-remotethermo-home-assistant-v3 icon indicating copy to clipboard operation
ariston-remotethermo-home-assistant-v3 copied to clipboard

Your device (4) is currently not supported. Contact with the developer. Your fallback device is Velis Evo maybe working

Open Freekers opened this issue 2 years ago • 12 comments

Thanks for creating this integration. I own a Ariston Nuos Split Flex 270 FS heatpump boiler which works with the Ariston NET app and can also be accessed via ariston-net.remotethermo.com

I tried adding it to my HASS instance using your integration but it fails during initialization with the following error (which was to be expected since it's not listed as a compatible device (yet)): Your device (4) is currently not supported. Contact with the developer. Your fallback device is Velis Evo maybe working

How can I select and try to use the fallback device?

Please let me know which details you need to [possibly incorporate this specific model into your integration. Happy to help!

Thanks!

Freekers avatar Nov 03 '22 10:11 Freekers

Hi @Freekers The fallback device should automatically add by the integration. (I never tried, but should work.) Do you have any other error related to ariston in your log file?

fustom avatar Nov 09 '22 16:11 fustom

Thanks for your reply @fustom :)

I do see some entities being created but they all have a red exclamation mark.

It looks like the integration itself is not loaded, so that might explain they have a red excalamtion mark.

This is all I can find in the logs about the Ariston integration

2022-11-09 19:36:03.494 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration ariston which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2022-11-09 19:45:18.486 ERROR (MainThread) [custom_components.ariston] Your device (4) is currently not supported. Contact with the developer. Your fallback device is Velis Evo maybe working
2022-11-09 19:45:20.224 ERROR (MainThread) [homeassistant.config_entries] Error setting up entry Hennie for ariston
File "/config/custom_components/ariston/__init__.py", line 148, in async_setup_entry
File "/config/custom_components/ariston/velis_device.py", line 29, in async_get_features
File "/config/custom_components/ariston/evo_device.py", line 30, in async_update_settings
File "/config/custom_components/ariston/ariston.py", line 576, in async_get_med_plant_settings
File "/config/custom_components/ariston/ariston.py", line 773, in get
File "/config/custom_components/ariston/ariston.py", line 758, in __request

I'm running Home Assistant version 2022.11.2 in Docker on Ubuntu Server 22.04 LTS x64.

Please let me know if you need more information, I appreciate your time.

Thanks :)

Freekers avatar Nov 09 '22 19:11 Freekers

I updated to version 0.11.6 and now receive a different error:

Logger: ariston
Source: /config/.local/lib/python3.10/site-packages/ariston/__init__.py:106
First occurred: 00:20:26 (1 occurrences)
Last logged: 00:20:26

Unsupported whe type 4
NoneType: None

Freekers avatar Nov 26 '22 23:11 Freekers

@Freekers Thanks for sharing that information with me. Nuos Split still not supported, because I never had one. May I ask you to give me your username and your temporarily password. I takes about a hour to grab all the http requests what I need for the implementation. Write an email to [email protected]

If you don't trust me, it is completely fine, but unfortunately in that case I can not support your device.

fustom avatar Nov 26 '22 23:11 fustom

@fustom Thanks for your reply, I appreciate it.

I've sent you my login details via email.

Freekers avatar Nov 27 '22 00:11 Freekers

Hi @Freekers! Can you check the new version? I need some feedback.

fustom avatar Nov 28 '22 21:11 fustom

Hi @Freekers! Can you check the new version? I need some feedback.

Thanks so much for incorporating it into your integration!

I've updated the integration and now it finishes initialization successfully. 10 entities are created:

These entities are all correctly retrieved/read, but seem to be read-only. Nothing happens if I change them:

However, the power usage is not retrieved properly. It's empty:

Let me know if you need more info :)

Thanks again!

Freekers avatar Nov 28 '22 21:11 Freekers

These entities are all correctly retrieved/read, but seem to be read-only. Nothing happens if I change them:

  • Is there any error in your log file after change a switch or a number entity?
  • Is there any switch or number entity where the change works?
  • Do you have water heater entity? (You should, unless I mixed up something.)

However, the power usage is not retrieved properly. It's empty:

  • The power usage is for the last 1 or 2 hours. It can be 0.

fustom avatar Nov 28 '22 21:11 fustom

  1. No, there is no error in my logging after changing any of the entities

  2. No, there does not seem to be any switch that work. I tried 'water heater' mode, min setpoint, max setpoint and boost. The legionella options I rather not touch for now, else it will do another legionalla run again.

  3. The water heater entity has suddenly shown up out of the blue. I now have 11 entities in total.

4, OK, thanks for explaining. I will monitor the power usage.

Freekers avatar Nov 28 '22 22:11 Freekers

Thanks!

I think I fixed the issue. Try the new release and let me know if it works now.

fustom avatar Nov 28 '22 23:11 fustom

@fustom Thanks for the quick fix! I updated to the new version. It's working better but not 100% yet, allow me to explain :)

  1. Water heater mode keeps updating by itself in HASS to 'FAST' every hour, even though I didn't touch it. Also, the change is not reflected on the boiler itself; GREEN is set.

  2. Changes seem to be 'one way'. For example, I set the minimal set point in HASS to 42 degrees and it shows up on the boiler perfectly. However, if I change it then back to 40 degrees on the boiler itself manually, the change does not show up in HASS. It keeps saying 42 degrees, even after 2 hours of waiting.

  3. Power usage works!

Thanks for your efforts so far, appreciate your time!

Freekers avatar Nov 29 '22 10:11 Freekers

Happy to see you working again on the integration @fustom :) The issues described in my comment above are still present. I'm not sure why it keeps saying and changing the mode to FAST in HASS, even though on the boiler itself it's set to GREEN.

Thanks

Freekers avatar Jun 02 '23 08:06 Freekers