eufy_security icon indicating copy to clipboard operation
eufy_security copied to clipboard

Start Listening was not completed in timely manner.

Open darkwolfgar opened this issue 3 years ago • 8 comments

Under Integrations in home assistant, I am getting the error : Retrying setup: Start Listening was not completed in timely manner. It seems to refresh and try again over and over and keeps coming back to this same error. image

If I check the logs of the Eufy Security Add-on it shows the following: image

I have created a new account and shared this with this new account, and logged in with the new account on the app to accept the shared device. I have restarted HA multiple times, nothing seems to work.

darkwolfgar avatar Oct 12 '22 22:10 darkwolfgar

I am seeing this behavior as well. I am also getting the errors below in my logs - about an unknown device type 18:

99EA8A76-470F-4166-A935-5B1D6FD2BD89

spiralfive avatar Oct 12 '22 23:10 spiralfive

I'm seeing the same issue.

Kendrik01 avatar Oct 14 '22 15:10 Kendrik01

#437

KillaDreams avatar Oct 14 '22 15:10 KillaDreams

#437

JoryHogeveen mentions changing his password to not include a "$". I have attempted to change my password to not include a character, however not sure if something has changed but Eufy enforces you to have a special character in the password. Therefor this fix is not working for me. I have a "!" in my password, attempted to switch to different character but no success.

darkwolfgar avatar Oct 14 '22 21:10 darkwolfgar

I changed my special character to a _ and I made it further in the process but it still hangs and has errors. I have Homebase 3 and new cams it's throwing errors about device IDs I've literally not been able to do the ONLY THING I want to do with HA because of these errors/issues

KillaDreams avatar Oct 14 '22 22:10 KillaDreams

I changed my special character to a _ and I made it further in the process but it still hangs and has errors. I have Homebase 3 and new cams it's throwing errors about device IDs I've literally not been able to do the ONLY THING I want to do with HA because of these errors/issues

On Fri, Oct 14, 2022, 16:57 darkwolfgar @.***> wrote:

#437 https://github.com/fuatakgun/eufy_security/issues/437

JoryHogeveen mentions changing his password to not include a "$". I have attempted to change my password to not include a character, however not sure if something has changed but Eufy enforces you to have a special character in the password. Therefor this fix is not working for me. I have a "!" in my password, attempted to switch to different character but no success.

— Reply to this email directly, view it on GitHub https://github.com/fuatakgun/eufy_security/issues/483#issuecomment-1279509432, or unsubscribe https://github.com/notifications/unsubscribe-auth/AM3BLO2GRV74TSVCX43C7LLWDHJLHANCNFSM6AAAAAARDWRUSU . You are receiving this because you are subscribed to this thread.Message ID: @.***>

Which version are you on? A new version was released today.

cdnninja avatar Oct 14 '22 22:10 cdnninja

New version changed what exactly? Don't see any changes just version number...

On Fri, Oct 14, 2022, 17:40 cdnninja @.***> wrote:

I changed my special character to a _ and I made it further in the process but it still hangs and has errors. I have Homebase 3 and new cams it's throwing errors about device IDs I've literally not been able to do the ONLY THING I want to do with HA because of these errors/issues

On Fri, Oct 14, 2022, 16:57 darkwolfgar @.***> wrote:

#437 https://github.com/fuatakgun/eufy_security/issues/437 #437 https://github.com/fuatakgun/eufy_security/issues/437

JoryHogeveen mentions changing his password to not include a "$". I have attempted to change my password to not include a character, however not sure if something has changed but Eufy enforces you to have a special character in the password. Therefor this fix is not working for me. I have a "!" in my password, attempted to switch to different character but no success.

— Reply to this email directly, view it on GitHub #483 (comment) https://github.com/fuatakgun/eufy_security/issues/483#issuecomment-1279509432 , or unsubscribe

https://github.com/notifications/unsubscribe-auth/AM3BLO2GRV74TSVCX43C7LLWDHJLHANCNFSM6AAAAAARDWRUSU . You are receiving this because you are subscribed to this thread.Message ID: @.***>

Which version are you on? A new version was released today.

— Reply to this email directly, view it on GitHub https://github.com/fuatakgun/eufy_security/issues/483#issuecomment-1279552947, or unsubscribe https://github.com/notifications/unsubscribe-auth/AM3BLO5OBJ7LSKXKZ5QY4LDWDHOMVANCNFSM6AAAAAARDWRUSU . You are receiving this because you are subscribed to this thread.Message ID: @.***>

KillaDreams avatar Oct 14 '22 22:10 KillaDreams

Just updated works as intended now

On Fri, Oct 14, 2022, 17:40 cdnninja @.***> wrote:

I changed my special character to a _ and I made it further in the process but it still hangs and has errors. I have Homebase 3 and new cams it's throwing errors about device IDs I've literally not been able to do the ONLY THING I want to do with HA because of these errors/issues

On Fri, Oct 14, 2022, 16:57 darkwolfgar @.***> wrote:

#437 https://github.com/fuatakgun/eufy_security/issues/437 #437 https://github.com/fuatakgun/eufy_security/issues/437

JoryHogeveen mentions changing his password to not include a "$". I have attempted to change my password to not include a character, however not sure if something has changed but Eufy enforces you to have a special character in the password. Therefor this fix is not working for me. I have a "!" in my password, attempted to switch to different character but no success.

— Reply to this email directly, view it on GitHub #483 (comment) https://github.com/fuatakgun/eufy_security/issues/483#issuecomment-1279509432 , or unsubscribe

https://github.com/notifications/unsubscribe-auth/AM3BLO2GRV74TSVCX43C7LLWDHJLHANCNFSM6AAAAAARDWRUSU . You are receiving this because you are subscribed to this thread.Message ID: @.***>

Which version are you on? A new version was released today.

— Reply to this email directly, view it on GitHub https://github.com/fuatakgun/eufy_security/issues/483#issuecomment-1279552947, or unsubscribe https://github.com/notifications/unsubscribe-auth/AM3BLO5OBJ7LSKXKZ5QY4LDWDHOMVANCNFSM6AAAAAARDWRUSU . You are receiving this because you are subscribed to this thread.Message ID: @.***>

KillaDreams avatar Oct 14 '22 22:10 KillaDreams

Confirmed. The 2.8.0 update fixed this issue for me. Thanks!

Kendrik01 avatar Oct 15 '22 14:10 Kendrik01

Still having issues with the new Eufycam 3s and also the entry and motion sensors are taking 10+ minutes to update

KillaDreams avatar Oct 15 '22 14:10 KillaDreams

Update initially signed me in, looks like my bridge connected but not my Doorbell camera. Now its going back to the same message "Retrying setup: Start Listening was not completed in timely manner".

darkwolfgar avatar Oct 15 '22 21:10 darkwolfgar

I had the same issue and it was fixed when following the steps provided on #511

edwardtfn avatar Nov 11 '22 21:11 edwardtfn

I had the same issue and it was fixed when following the steps provided on #511

I can confirm that the issue re-appeared and making the change provided above fixed my issue.

Kendrik01 avatar Nov 27 '22 04:11 Kendrik01

This is how I got it working, this solution was found on github,

Go into the Eufy Security Add-ons Go to configuration Edit it in YAML Add the following line TRUSTED_DEVICE_NAME: DEVICENAME

Save it and restart. Please let me know if it works!

lfperez1982 avatar Dec 11 '22 20:12 lfperez1982

lfperez1982, your solution works for me as well. Thank you a lot.

thomasmikkel avatar Dec 12 '22 20:12 thomasmikkel

Thanks lfperez1982 !! That worked Settings > Addons > Eufy Security Add-on > configuration TRUSTED_DEVICE_NAME: was there but blank, so I added DEVICENAME image

virtualo1 avatar Dec 16 '22 16:12 virtualo1