Camera won't start when returning to scan session

[GJoshi909]

The issue is with camera not popping up. Once initial scan session is done and app closed. Open the app again and camera won't start.

Devices above issue tested on: iPad Air 3 and iPad Air 2

[fttx]

Can you try deleting the app and files, and installing it again from scratch? Other users fixed it this way, but I was never able to reproduce the issue, and ultimately it's a bug of the https://github.com/phonegap/phonegap-plugin-barcodescanner library

[GJoshi909]

Hi, I think I can help you reproduce the issue. Try multi tap the camera icon. Camera will slide up and go away. You won’t be able to bring camera back with new scan session. Another way to reproduce this issue, when camera is on screen, click anywhere outside the camera window (NOT CLICKING THE CANCEL BUTTON). This will make the camera disappear and when you try to start the scan session again, it won’t work. I found both these when I saw staff using the app. They would either double tap the camera for scan session or they will just tap anywhere outside the camera window to make it go away. May be if camera window is made modal pop up and it only goes away via cancel option, that may resolve the issue.

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On Saturday, March 5, 2022, 6:05 pm, filippo @.***> wrote:

Can you try deleting the app and files, and installing it again from scratch? Other users fixed it this way, but I was never able to reproduce the issue, and ultimately it's a bug of the https://github.com/phonegap/phonegap-plugin-barcodescanner library

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