on_communication_update not implemented on frappe version-14

[ovresko]

https://github.com/frappe/helpdesk/blob/6abdc36913a8765ea5bc64d7aabb59b4ec627e19/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py#L716C11-L716C11

This part of HD Ticket (on_communication_update) does not work on frappe 14 it's part of frappe 15 on main branch not in 14.

now status of ticket does not change to replied on response automatically , could go unnoticed.

[RitvikSardana]

does this issue still persists @ovresko ?

[ovresko]

yes, as long as you're using branch version-14 it's doesn't work, i've changed it manually in my code. on_communication_update does not exist in frappe v14 https://github.com/frappe/frappe/blob/version-14/frappe/core/doctype/communication/communication.py