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Clear instructions for setting up Exployee in Exotel

Open nanoharsha opened this issue 4 years ago • 1 comments

For setting up Exotel user, the existing guidelines are not clear enoough. As we understand, For the user to get pop-up below steps need to be followed :

  • Setup a Employee for the user. Make sure the active mobile number linked in Exotel is mentioned in the Employee contact number
  • Add the employee into a group.
  • Create a communication medium with name of Communication medium same as Exophone number in exotel.
  • Assign the Employee groups to a communication medium and schedule them.

The above steps would in majority make sure the incoming call notification pop-up is received to you.

nanoharsha avatar Jun 03 '20 10:06 nanoharsha

@nanoharsha This doesn't help

96MayankJain avatar Apr 09 '21 06:04 96MayankJain