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Clear instructions for setting up Exployee in Exotel
For setting up Exotel user, the existing guidelines are not clear enoough. As we understand, For the user to get pop-up below steps need to be followed :
- Setup a Employee for the user. Make sure the active mobile number linked in Exotel is mentioned in the Employee contact number
- Add the employee into a group.
- Create a communication medium with name of Communication medium same as Exophone number in exotel.
- Assign the Employee groups to a communication medium and schedule them.
The above steps would in majority make sure the incoming call notification pop-up is received to you.
@nanoharsha This doesn't help