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Data not avaiable after upgrade frapp drive

Open Neoadmin23 opened this issue 1 year ago • 6 comments

Dear Team,

We have upgraded the drive and there after files & folder are not avaiable in users login but at the backend data is showing. How we can fix the issue.

Neoadmin23 avatar Feb 21 '24 13:02 Neoadmin23

Did you upgrade using bench update?

uhrjun avatar Feb 22 '24 04:02 uhrjun

yes

Neoadmin23 avatar Feb 22 '24 08:02 Neoadmin23

Could you verify if the users have the Drive User role after updating?

but at the backend data is showing

While I replicate this, could you also check if the data is present on disk /private/files/$randomID just check any of the folders and verify if the data actually exists.

uhrjun avatar Feb 22 '24 09:02 uhrjun

yes data available in server at mentioned location

Neoadmin23 avatar Feb 22 '24 10:02 Neoadmin23

when we do site migrate at that time too data too not available.

Neoadmin23 avatar Feb 22 '24 10:02 Neoadmin23

when we do site migrate at that time too data too not available.

did you migrate your site with same name or different name? i have been updated 3 site with bench update --reset and don't have any issue

Delte avatar Feb 26 '24 08:02 Delte