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Windows 10 - XboxKeyboardMouse - Windows Error Pop-Up - XboxKeyboardMouse has stopped working ** Further Update **

Open TheSurfCrusader opened this issue 7 months ago • 5 comments

Dear Developers,

I seem to have run into a problem with the XboxKeyboardMouse program I'm running on my laptop.

XboxKeyboardMouse had been running fine on my laptop for about a year, this was until my windows laptop told me that I needed to update the Xbox app.

I updated the Xbox app which appeared to move me to a new windows version, currently windows 10 version 1909 OB build 18363.1556

Since then every time i now run the XboxKeyboardMouse program, i get a windows generated relating to "XboxKeyboardMouse has stopped working" (screenshots attached)

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." (screenshots attached)

I've also noticed that a new XBOX controller driver has been installed and appears in device manager, not sure if this is relevant, but there's a ping from my laptop every time I run the XboxKeyboardMouse program just before i get the windows generated error message pop-up.

I've uninstalled and re-installed the XboxKeyboardMouse program with no joy, I've also installed the SlimDX SDK (January 2012) software as recommended, however I am still experiencing the same issue.

I read somewhere about someone who plugged a mouse into their laptop and the XboxKeyboardMouse program started working, however that does not seem to be the case for myself unfortunately :(

The Xbox 360 controller in device manager is showing as working properly, however there is an event which mentions, "Device USB\VID_045E&PID_028E\0000001 requires further installation.", again not sure if this is relevant and screenshots attached.

I'm currently in the process of upgrading the windows version to 22H2 to see if that makes a difference, I'll keep you posted.

In the meantime is there anything that the developers would like me to check and share?

Many thanks

Much appreciate any help anyone has on this issue :)

Regards

Andrew

XboxKeyboardMouse-Error-Pic1 XboxKeyboardMouse-Error-Pic2 XboxKeyboardMouse-Error-Pic3 XboxKeyboardMouse-Error-Pic4

TheSurfCrusader avatar Jul 22 '24 22:07 TheSurfCrusader