[Question] Unclaiming already claimed tickets

[MrFoxyOfficial]

Heya.

I have a small question. Is it possible to unclaim the ticket so that someone else can then claim it?

For example: User A claims the ticket and after some time, it goes unresponsive and someone else wants to take over the ticket. Admin [4] would do something like ?unclaim and it would un-claim the ticket so that User B could continue with the ticket.

I hope you know what I mean with this.