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Normal <button> display for Outlook 2013 DPI 120?

Open stevesmename opened this issue 8 years ago • 7 comments

Client is reporting a "white line" on a standard Inky button with Outlook 2013 DPI 120 client. Is this due to the client/litmus?

Litmus test: https://litmus.com/checklist/public/badc73d

How can we reproduce this bug? Standard syntax of using

Write out the HTML (or Inky code) that causes the issue. <container> <row> <columns small="12" large="12" valign="bottom"> <button href="{{fake-link}}">BUY TICKETS</button> </columns> </row> </container>

What did you expect to happen? No "white line" shown on the bottom of the button.

What happened instead? A "white line" appears, and can't tell if this is normal or not due to DPI configuration by Litmus?

What email clients does this happen in? Outlook 2013 DPI 120

stevesmename avatar Aug 25 '16 17:08 stevesmename

Going to try a vanilla install of Foundation for Emails (no other sass stuff).

stevesmename avatar Aug 25 '16 17:08 stevesmename

related: https://mosaico.io/email-client-tricks/outlook-2016-weird-1px-horizontal-lines/

No solution at the moment.

stevesmename avatar Aug 25 '16 23:08 stevesmename

Hmm, frustrating. Thanks for reporting!

tdhartwick avatar Sep 15 '16 18:09 tdhartwick

When sending an actual test send from the Email Service Provider directly into Litmus, we didn't experience this issue. A pretty wild email client. (prior we were just copying and pasting the html into litmus)

stevesmename avatar Oct 21 '16 20:10 stevesmename

Tested on Litmus by pasting in: screen shot 2016-11-07 at 8 50 56 am

Tested by emailing: screen shot 2016-11-07 at 8 58 31 am

Same.

This is even happening with Bulletproof buttons: https://litmus.com/community/discussions/3607-outlook-120-dpi-breaking-my-button

Found more here with potential solutions: https://litmus.com/community/discussions/151-mystery-solved-dpi-scaling-in-outlook-2007-2013 https://www.emailonacid.com/blog/article/email-development/dpi_scaling_in_outlook_2007-2013

rafibomb avatar Nov 07 '16 17:11 rafibomb

@rafibomb try adding the following into your layout file: https://gist.github.com/stevesmename/b55eddf408be3ee1e194aafeda122ee8

stevesmename avatar Nov 07 '16 18:11 stevesmename

@stevesmename I tried using the fix and still my button have a small white line below the button. Is there an alternative fix ? Thanks.

charan-narvar avatar Jan 23 '18 21:01 charan-narvar