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Command "sf project retrieve start ends with "Error (MetadataTransferError): Metadata API request failed"

Open staujade opened this issue 3 months ago • 5 comments

Summary

Command "sf project retrieve start --manifest ./manifest/package.xml" fails after roughly 5 minutes every time with message "Error (MetadataTransferError): Metadata API request failed: The user aborted a request.", however no user interaction took place.

Full output: ✔ Preparing retrieve request 13ms ✔ Sending request to org 1.43s ✘ Waiting for the org to respond 5m 12.28s ◼ Done

Status: In Progress Elapsed Time: 5m 13.73s Error (MetadataTransferError): Metadata API request failed: The user aborted a request.

Content of package file

* ApexClass * ApexComponent * ApexPage * ApexTrigger * ApprovalProcess Case AssignmentRules * AuraDefinitionBundle * LightningComponentBundle Case.Case Support Process BusinessProcess * CompactLayout * ConnectedApp B_Braun_Service_Lightning CustomApplication CustomLabels CustomLabels * CustomMetadata Account AccountContactRole Activity Asset AssistantProgress BBMAG_Cache_Value__c BBMAG_Certificate__c BBMAG_Checklist__c BBMAG_Checklist_Setting__c BBMAG_CR_Position__c BBMAG_Defect_Location__c BBMAG_Error_Log__c BBMAG_EventService_Text__c BBMAG_Failed_Record__c BBMAG_Failure_Code__c BBMAG_GarbageCollector_Settings__c BBMAG_General__mdt BBMAG_Identifier_Settings__c BBMAG_Identifier__c BBMAG_Installed_Product_Buffer_Object__c BBMAG_Location_Visibility__c BBMAG_Master_Data_CR__c BBMAG_Multiple_Order_Context__c BBMAG_SAPInterface_Settings__c BBMAG_Self_Dispatch_Event_Settings__c BBMAG_Software_Version__c BBMAG_Tool_Used__c BBMAG_Tool__c BBMAG_User_Territory_Assignment_Rule__c BBMAG_Usr_Territory_Assignment_Rule_Item__c BBMAG_sObject_Setting_Item__mdt BBMAG_sObject_Setting__mdt Campaign CampaignMember Case CaseContactRole Contact ContentVersion Contract ContractContactRole DuplicateRecordItem DuplicateRecordSet EmailMessage Event ExchangeUserMapping FeedItem Idea Lead Macro MacroAction MacroInstruction Opportunity OpportunityCompetitor OpportunityContactRole OpportunityLineItem Order OrderItem PartnerRole Pricebook2 PricebookEntry Product2 SFGA__Ad_Group__c SFGA__Google_Campaign__c SFGA__Keyword__c SFGA__Search_Phrase__c SFGA__Text_Ad__c SFGA__Version_33_0_3__c SVMXC__Activity_Master__c SVMXC__Activity_Product__c SVMXC__Allocated_Stock__c SVMXC__Booking_Window__c SVMXC__Case_Line__c SVMXC__Case_Tracker__c SVMXC__Checklist__c SVMXC__Code_Snippet_Manifest__c SVMXC__Code_Snippet__c SVMXC__Counter_Details__c SVMXC__Counter_Rollup__c SVMXC__Custom_Coverage__c SVMXC__Dependency_Management__c SVMXC__Dispatcher_Access__c SVMXC__Doc_Template_Details__c SVMXC__Doc_Template__c SVMXC__Down_Time__c SVMXC__Entitlement_History__c SVMXC__Expense_Pricing__c SVMXC__Field_Cache__c SVMXC__Field_Default_Rules__c SVMXC__Function_Definition__c SVMXC__IOTConfiguration__c SVMXC__Installed_Product__c SVMXC__Labor_Pricing__c SVMXC__Mileage_Tiers__c SVMXC__Object_Cache__c SVMXC__Offline_Dataset_Expression__c SVMXC__Offline_Log__c SVMXC__Offline_Object__c SVMXC__Offline_View__c SVMXC__PM_Applicable_Product__c SVMXC__PM_Coverage__c SVMXC__PM_History__c SVMXC__PM_Offering__c SVMXC__PM_Plan_Template__c SVMXC__PM_Plan__c SVMXC__PM_Schedule_Definition__c SVMXC__PM_Schedule_Template__c SVMXC__PM_Schedule__c SVMXC__Page_Layout_Detail__c SVMXC__Page_Layout__c SVMXC__Parts_Discount__c SVMXC__Parts_Pricing__c SVMXC__Parts_Request_Line__c SVMXC__Parts_Request__c SVMXC__Picklist_Cache__c SVMXC__Pricing_Rule__c SVMXC__ProductConfiguration__c SVMXC__ProductIQProfile__c SVMXC__ProductIQTemplate__c SVMXC__Product_Replacement__c SVMXC__Product_Serial__c SVMXC__Product_Stock__c SVMXC__Proforma_Invoice_Detail__c SVMXC__Proforma_Invoice_Line__c SVMXC__Proforma_Invoice__c SVMXC__QB_Response_Options__c SVMXC__QB_Response_Set__c SVMXC__Question_Bank__c SVMXC__Quote_Line__c SVMXC__Quote__c SVMXC__RMA_Shipment_Line__c SVMXC__RMA_Shipment_Order__c SVMXC__Required_Part__c SVMXC__Resource_Preference__c SVMXC__Route_Card__c SVMXC__Route_Stop__c SVMXC__SFM_Event__c SVMXC__SLA_Detail__c SVMXC__SM_Attributes_Template__c SVMXC__SM_Checklist_Result__c SVMXC__SM_IB_Attributes_History__c SVMXC__SM_IB_Attributes_Template_Instance__c SVMXC__SM_IOT_Event__c SVMXC__SM_Product_Attributes__c SVMXC__SM_Request_Cache__c SVMXC__SM_SNS_Detail__c SVMXC__SM_Scheduling_Event_Summary__c SVMXC__SM_Scheduling_Job_Summary__c SVMXC__SM_Scheduling_Violation__c SVMXC__SM_Tag_Definition__c SVMXC__SM_Tag_Element__c SVMXC__SPM_Account_Summary__c SVMXC__SPM_Average_Response_Time__c SVMXC__SPM_Contract_Penetration__c SVMXC__SPM_Contract_Up_Time__c SVMXC__SPM_Down_Time_Detail__c SVMXC__SPM_First_Time_Fix__c SVMXC__SPM_Mean_Time_To_Complete__c SVMXC__SPM_Mean_Time_To_Repair__c SVMXC__SPM_Repeat_Visit__c SVMXC__SPM_Schedul_Tech_Utilization_Constraints__c SVMXC__SPM_Scheduling_Technician_Utilization__c SVMXC__SPM_Utilization__c SVMXC__SVMX_Event__c SVMXC__SVMX_Job_Logs__c SVMXC__SVMX_Job_Stats__c SVMXC__SVMX_Jobs__c SVMXC__SVMX_Optimizer__c SVMXC__ServiceMax_Config_Data__c SVMXC__ServiceMax_List__c SVMXC__ServiceMax_Processes__c SVMXC__ServiceMax_Settings__c SVMXC__ServiceMax_Tags__c SVMXC__Service_Contract_Contacts__c SVMXC__Service_Contract_Products__c SVMXC__Service_Contract_Services__c SVMXC__Service_Contract_Sites__c SVMXC__Service_Contract__c SVMXC__Service_Group_Costs__c SVMXC__Service_Group_Members__c SVMXC__Service_Group_Product__c SVMXC__Service_Group_Site__c SVMXC__Service_Group_Skills__c SVMXC__Service_Group__c SVMXC__Service_Level__c SVMXC__Service_Offerings__c SVMXC__Service_Order_Dependency__c SVMXC__Service_Order_Line__c SVMXC__Service_Order__c SVMXC__Service_Plan__c SVMXC__Service_Pricebook_Entry__c SVMXC__Service_Pricebook__c SVMXC__Service_Request__c SVMXC__Service_Template_Products__c SVMXC__Service_Template__c SVMXC__Service_Zone__c SVMXC__Service__c SVMXC__Site__c SVMXC__Skill__c SVMXC__Stock_Adjustment__c SVMXC__Stock_History__c SVMXC__Stock_Transfer_Line__c SVMXC__Stock_Transfer__c SVMXC__Sub_Location__c SVMXC__Sync_Request_Records__c SVMXC__Sync_Request__c SVMXC__Task_Template__c SVMXC__Territory_Coverage__c SVMXC__Territory__c SVMXC__Time_Tracker__c SVMXC__Timesheet_Day_Entry__c SVMXC__Timesheet_Entry__c SVMXC__Timesheet__c SVMXC__Travel_Policy__c SVMXC__User_GPS_Log__c SVMXC__Warranty__c SVMXC__Work_Order_Resource__c SVMXC__Zone_Pricing__c Site SocialPersona SocialPost Solution StreamingChannel Task Territory2 Territory2Model User UserProvisioningRequest UserTerritory2Association CustomObject * CustomPermission standard-report standard-Dashboard * CustomTab BBMAG_System_Templates BBMAG_System_Templates/BBMAG_Certificate_Expiration_Alert BBMAG_System_Templates/BBMAT_WO_Service_Report_Email BBMAG_System_Templates/BBMAU_WO_Service_Report_Email BBMAG_System_Templates/BBMBE_WO_Service_Report_Email BBMAG_System_Templates/BBMBR_WO_Service_Report_Email BBMAG_System_Templates/BBMCH_WO_Service_Report_Email BBMAG_System_Templates/BBMCL_WO_Service_Report_Email BBMAG_System_Templates/BBMCO_WO_Service_Report_Email BBMAG_System_Templates/BBMCZ_WO_Service_Report_Email BBMAG_System_Templates/BBMDE_WO_Service_Report_Email BBMAG_System_Templates/BBMDK_WO_Service_Report_Email BBMAG_System_Templates/BBMES_WO_Service_Report_Email BBMAG_System_Templates/BBMFI_WO_Service_Report_Email BBMAG_System_Templates/BBMFR_WO_Service_Report_Email BBMAG_System_Templates/BBMGB_WO_Service_Report_Email BBMAG_System_Templates/BBMHU_WO_Service_Report_Email BBMAG_System_Templates/BBMID_WO_Service_Report_Email BBMAG_System_Templates/BBMIE_WO_Service_Report_Email BBMAG_System_Templates/BBMIT_WO_Service_Report_Email BBMAG_System_Templates/BBMKR_WO_Service_Report_Email BBMAG_System_Templates/BBMLK_WO_Service_Report_Email BBMAG_System_Templates/BBMMX_WO_Service_Report_Email BBMAG_System_Templates/BBMMY_WO_Service_Report_Email BBMAG_System_Templates/BBMNL_WO_Service_Report_Email BBMAG_System_Templates/BBMNO_WO_Service_Report_Email BBMAG_System_Templates/BBMNZ_WO_Service_Report_Email BBMAG_System_Templates/BBMPE_WO_Service_Report_Email BBMAG_System_Templates/BBMPL_WO_Service_Report_Email BBMAG_System_Templates/BBMPT_WO_Service_Report_Email BBMAG_System_Templates/BBMSK_WO_Service_Report_Email BBMAG_System_Templates/BBMSE_WO_Service_Report_Email BBMAG_System_Templates/BBMTH_WO_Service_Report_Email BBMAG_System_Templates/BBMTR_WO_Service_Report_Email BBMAG_System_Templates/BBMTW_WO_Service_Report_Email BBMAG_System_Templates/BBMUS_WO_Service_Report_Email BBMAG_System_Templates/BBMZA_WO_Service_Report_Email BBMAG_System_Templates/BBMAG_TS_Rejection_Template BBMAG_System_Templates/BBMAG_TS_Submission_Template BBMAG_System_Templates/BBMAG_WO_Cancellation_Template BBMAG_System_Templates/BBMAG_WO_Correction_Template BBMAG_System_Templates/BBMAG_WO_Service_Report_Email EmailTemplate * FlexiPage * Flow * GlobalValueSet * HomePageComponent * HomePageLayout * Layout BBMAG_Theme LightningExperienceTheme * PermissionSet Admin Backoffice Global Administrator Interface Administrator Interface User Partner Technician Service Coordinator Service Manager Service Technician Profile * Queue * QuickAction * ReportType * Role Account BBMAG_CR_Position__c BBMAG_Defect_Location__c BBMAG_Error_Log__c BBMAG_EventService_Text__c BBMAG_Failed_Record__c BBMAG_GarbageCollector_Settings__c BBMAG_Installed_Product_Buffer_Object__c BBMAG_Location_Visibility__c BBMAG_Master_Data_CR__c BBMAG_Multiple_Order_Context__c BBMAG_SAPInterface_Settings__c BBMAG_Self_Dispatch_Event_Settings__c BBMAG_Software_Version__c BBMAG_User_Territory_Assignment_Rule__c Case Contact SVMXC__Dispatcher_Access__c SVMXC__Installed_Product__c SVMXC__Product_Stock__c SVMXC__PM_Plan__c SVMXC__RMA_Shipment_Order__c SVMXC__Service_Group__c SVMXC__Service_Order__c SVMXC__Site__c SVMXC__Task_Template__c User SharingRules * StaticResource * Territory2 * Territory2Model * Territory2Rule Account Asset AssetRelationship AssistantProgress BBMAG_Cache_Value__c BBMAG_Certificate__c BBMAG_Checklist__c BBMAG_Checklist_Setting__c BBMAG_CR_Position__c BBMAG_Defect_Location__c BBMAG_EventService_Text__c BBMAG_Error_Log__c BBMAG_Failed_Record__c BBMAG_Failure_Code__c BBMAG_GarbageCollector_Settings__c BBMAG_Installed_Product_Buffer_Object__c BBMAG_Location_Visibility__c BBMAG_Master_Data_CR__c BBMAG_Multiple_Order_Context__c BBMAG_SAPInterface_Settings__c BBMAG_Self_Dispatch_Event_Settings__c BBMAG_Software_Version__c BBMAG_Tool_Used__c BBMAG_Tool__c BBMAG_User_Territory_Assignment_Rule__c BBMAG_Usr_Territory_Assignment_Rule_Item__c BBMAG_sObject_Setting_Item__mdt BBMAG_sObject_Setting__mdt Campaign CampaignMember Case Contact Contract DuplicateRecordItem DuplicateRecordSet EmailMessage Event ExchangeUserMapping FeedItem Idea Lead Macro MacroAction MacroInstruction Opportunity OpportunityLineItem Order OrderItem Organization Product2 SFGA__Ad_Group__c SFGA__Google_Campaign__c SFGA__Keyword__c SFGA__Search_Phrase__c SFGA__Text_Ad__c SFGA__Version_33_0_3__c SVMXC__Activity_Master__c SVMXC__Activity_Product__c SVMXC__Allocated_Stock__c SVMXC__Booking_Window__c SVMXC__Case_Line__c SVMXC__Case_Tracker__c SVMXC__Checklist__c SVMXC__Code_Snippet_Manifest__c SVMXC__Code_Snippet__c SVMXC__Counter_Details__c SVMXC__Counter_Rollup__c SVMXC__Custom_Coverage__c SVMXC__Dependency_Management__c SVMXC__Dispatcher_Access__c SVMXC__Doc_Template_Details__c SVMXC__Doc_Template__c SVMXC__Down_Time__c SVMXC__Entitlement_History__c SVMXC__Expense_Pricing__c SVMXC__Field_Cache__c SVMXC__Field_Default_Rules__c SVMXC__Function_Definition__c SVMXC__IOTConfiguration__c SVMXC__Installed_Product__c SVMXC__Labor_Pricing__c SVMXC__Mileage_Tiers__c SVMXC__Object_Cache__c SVMXC__Offline_Dataset_Expression__c SVMXC__Offline_Log__c SVMXC__Offline_Object__c SVMXC__Offline_View__c SVMXC__PM_Applicable_Product__c SVMXC__PM_Coverage__c SVMXC__PM_History__c SVMXC__PM_Offering__c SVMXC__PM_Plan_Template__c SVMXC__PM_Plan__c SVMXC__PM_Schedule_Definition__c SVMXC__PM_Schedule_Template__c SVMXC__PM_Schedule__c SVMXC__Page_Layout_Detail__c SVMXC__Page_Layout__c SVMXC__Parts_Discount__c SVMXC__Parts_Pricing__c SVMXC__Parts_Request_Line__c SVMXC__Parts_Request__c SVMXC__Picklist_Cache__c SVMXC__Pricing_Rule__c SVMXC__ProductConfiguration__c SVMXC__ProductIQProfile__c SVMXC__ProductIQTemplate__c SVMXC__Product_Replacement__c SVMXC__Product_Serial__c SVMXC__Product_Stock__c SVMXC__Proforma_Invoice_Detail__c SVMXC__Proforma_Invoice_Line__c SVMXC__Proforma_Invoice__c SVMXC__QB_Response_Options__c SVMXC__QB_Response_Set__c SVMXC__Question_Bank__c SVMXC__Quote_Line__c SVMXC__Quote__c SVMXC__RMA_Shipment_Line__c SVMXC__RMA_Shipment_Order__c SVMXC__Required_Part__c SVMXC__Resource_Preference__c SVMXC__Route_Card__c SVMXC__Route_Stop__c SVMXC__SFM_Event__c SVMXC__SLA_Detail__c SVMXC__SM_Attributes_Template__c SVMXC__SM_Checklist_Result__c SVMXC__SM_IB_Attributes_History__c SVMXC__SM_IB_Attributes_Template_Instance__c SVMXC__SM_IOT_Event__c SVMXC__SM_Product_Attributes__c SVMXC__SM_Request_Cache__c SVMXC__SM_SNS_Detail__c SVMXC__SM_Scheduling_Event_Summary__c SVMXC__SM_Scheduling_Job_Summary__c SVMXC__SM_Scheduling_Violation__c SVMXC__SM_Tag_Definition__c SVMXC__SM_Tag_Element__c SVMXC__SPM_Account_Summary__c SVMXC__SPM_Average_Response_Time__c SVMXC__SPM_Contract_Penetration__c SVMXC__SPM_Contract_Up_Time__c SVMXC__SPM_Down_Time_Detail__c SVMXC__SPM_First_Time_Fix__c SVMXC__SPM_Mean_Time_To_Complete__c SVMXC__SPM_Mean_Time_To_Repair__c SVMXC__SPM_Repeat_Visit__c SVMXC__SPM_Schedul_Tech_Utilization_Constraints__c SVMXC__SPM_Scheduling_Technician_Utilization__c SVMXC__SPM_Utilization__c SVMXC__SVMX_Event__c SVMXC__SVMX_Job_Logs__c SVMXC__SVMX_Job_Stats__c SVMXC__SVMX_Jobs__c SVMXC__SVMX_Optimizer__c SVMXC__ServiceMax_Config_Data__c SVMXC__ServiceMax_List__c SVMXC__ServiceMax_Processes__c SVMXC__ServiceMax_Settings__c SVMXC__ServiceMax_Tags__c SVMXC__Service_Contract_Contacts__c SVMXC__Service_Contract_Products__c SVMXC__Service_Contract_Services__c SVMXC__Service_Contract_Sites__c SVMXC__Service_Contract__c SVMXC__Service_Group_Costs__c SVMXC__Service_Group_Members__c SVMXC__Service_Group_Product__c SVMXC__Service_Group_Site__c SVMXC__Service_Group_Skills__c SVMXC__Service_Group__c SVMXC__Service_Level__c SVMXC__Service_Offerings__c SVMXC__Service_Order_Dependency__c SVMXC__Service_Order_Line__c SVMXC__Service_Order__c SVMXC__Service_Plan__c SVMXC__Service_Pricebook_Entry__c SVMXC__Service_Pricebook__c SVMXC__Service_Request__c SVMXC__Service_Template_Products__c SVMXC__Service_Template__c SVMXC__Service_Zone__c SVMXC__Service__c SVMXC__Site__c SVMXC__Skill__c SVMXC__Stock_Adjustment__c SVMXC__Stock_History__c SVMXC__Stock_Transfer_Line__c SVMXC__Stock_Transfer__c SVMXC__Sub_Location__c SVMXC__Sync_Request_Records__c SVMXC__Sync_Request__c SVMXC__Task_Template__c SVMXC__Territory_Coverage__c SVMXC__Territory__c SVMXC__Time_Tracker__c SVMXC__Timesheet_Day_Entry__c SVMXC__Timesheet_Entry__c SVMXC__Timesheet__c SVMXC__Travel_Policy__c SVMXC__User_GPS_Log__c SVMXC__Warranty__c SVMXC__Work_Order_Resource__c SVMXC__Zone_Pricing__c Site SocialPersona SocialPost Solution StreamingChannel Task User UserLicense UserProvisioningRequest Workflow Address Settings 64.0

Expected result

Metadata is retrieved.

Actual result

Retrieval is not possible.

System Information

Powershell is used as terminal

{
  "architecture": "win32-x64",
  "cliVersion": "@salesforce/cli/2.108.6",
  "nodeVersion": "node-v22.19.0",
  "osVersion": "Windows_NT 10.0.22631",
  "rootPath": "C:\\Users\\staujade\\AppData\\Local\\sf\\client\\2.108.6-399bc9e",
  "shell": "powershell",
  "pluginVersions": [
    "@oclif/plugin-autocomplete 3.2.35 (core)",
    "@oclif/plugin-commands 4.1.33 (core)",
    "@oclif/plugin-help 6.2.33 (core)",
    "@oclif/plugin-not-found 3.2.68 (core)",
    "@oclif/plugin-plugins 5.4.47 (core)",
    "@oclif/plugin-search 1.2.31 (core)",
    "@oclif/plugin-update 4.7.7 (core)",
    "@oclif/plugin-version 2.2.33 (core)",
    "@oclif/plugin-warn-if-update-available 3.1.48 (core)",
    "@oclif/plugin-which 3.2.40 (core)",
    "@salesforce/cli 2.108.6 (core)",
    "agent 1.24.13 (core)",
    "apex 3.8.1 (core)",
    "api 1.3.3 (core)",
    "auth 3.9.8 (core)",
    "code-analyzer 5.5.0 (user) published 8 days ago (Tue Sep 30 2025)",
    "data 4.0.57 (core)",
    "deploy-retrieve 3.23.3 (core)",
    "info 3.4.88 (core)",
    "limits 3.3.67 (core)",
    "marketplace 1.3.8 (core)",
    "org 5.9.30 (core)",
    "packaging 2.20.5 (core)",
    "schema 3.3.82 (core)",
    "settings 2.4.48 (core)",
    "sobject 1.4.73 (core)",
    "telemetry 3.6.57 (core)",
    "templates 56.3.65 (core)",
    "trust 3.7.113 (core)",
    "user 3.6.38 (core)"
  ]
}

staujade avatar Oct 09 '25 10:10 staujade

Thank you for filing this issue. We appreciate your feedback and will review the issue as soon as possible. Remember, however, that GitHub isn't a mechanism for receiving support under any agreement or SLA. If you require immediate assistance, contact Salesforce Customer Support.

github-actions[bot] avatar Oct 09 '25 10:10 github-actions[bot]

Hey @staujade, take a look at this comment here for context on this.

This timeout increase change (to 30 minutes) is in the nightly build of the CLI. Please try that version or try setting the HTTP_TIMEOUT env var.

Note: We are currently pausing promotions of the CLI due to Dreamforce. The nightly version will be promoted to latest-rc on the 22nd and to latest on the 29th.

iowillhoit avatar Oct 09 '25 19:10 iowillhoit

Hey @iowillhoit, thanks for the fast suggestion. I tried that, but unfortunately it did not change the result:

 ✔ Preparing retrieve request 13ms
 ✔ Sending request to org 1.62s
 ✘ Waiting for the org to respond 30m 12.87s
 ◼ Done

 Status: In Progress
 Elapsed Time: 30m 14.51s
Error (MetadataTransferError): Metadata API request failed: The user aborted a request.

Furthermore, when using the same package.xml with Workbench, the request is handled in below 5 mins.

staujade avatar Oct 10 '25 06:10 staujade

This issue has been linked to a new work item: W-20201093

git2gus[bot] avatar Nov 12 '25 17:11 git2gus[bot]

Update: I could get it working by using environment variable NO_PROXY and setting it to salesforce.com,force.com (clearing HTTPS_PROXY and HTTP_PROXY did not work). However, this values only seem to be respected after a re-boot. If there is a trick how I can make CLI re-read the enviroment-variables again without reboot it would help a lot.

staujade avatar Nov 13 '25 08:11 staujade